Hilton Garden Inn NYC Financial Center/Manhattan Downtown

Hotels
•
Hilton Garden Inn
9.2 (6177 reviews)
6 Water Street , New York , US
+1 212-248-1100

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
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Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Cons:
Amenities
Food and Beverage

Categories

Cleanliness
9.45
The hotel is very clean, as noted by multiple reviewers.
Service
9.95
Outstanding customer service, particularly mentioning Martin's exceptional hospitality.
Location
9.45
Great location with easy access to metro and nearby amenities.
Room Quality
9.45
Rooms are spacious and comfortable, as per guest reviews.
Amenities
8.45
Some mentioned issues with breakfast and amenities; average quality.
Value for Money
8.95
Competitively priced for the quality and location, though some value concerns noted.
Food and Beverage
8.45
Breakfast variety and quality were limited, impacting overall satisfaction.
Overall Experience
9.45
Overall a very pleasant experience with a strong likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:45

Property Description

Luxurious Accommodations
Experience comfort and convenience at the Hilton Garden Inn NYC Financial Center/Manhattan Downtown. Each room is equipped with modern amenities including a TV, mini-refrigerator, and a laptop-sized safe, ensuring a relaxing stay in the heart of Manhattan.

Delicious Dining Options
Satisfy your cravings at the Garden Grille & Bar, offering a delectable selection for breakfast, lunch, and dinner. For snacks and essentials, the Pavilion Pantry is open 24/7, providing added convenience for guests throughout their stay.

Prime Location and Accessibility
Situated just steps away from Wall Street and Battery Park, this hotel offers easy access to iconic landmarks and public transportation. With nearby subway stations and Newark International Airport within reach, exploring the city is effortless.

Book your stay at the Hilton Garden Inn NYC Financial Center/Manhattan Downtown for an unforgettable experience in the bustling metropolis.

Important information:

Minimum check-in age is 21.

A $50 per day incidental hold is taken at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Location

Property Accessibility

Total Disability Score: 62.86
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Ramp Angle: 5
  • Ramp Length: 5
  • Entrance Type: Regular
  • Entrance Door Width: 83
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 7
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
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Guest Reviews

9.2
Based on 6177 reviews
Cleanliness: 9.45
Service: 9.95
Location: 9.45
Room Quality: 9.45
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 9.45
M
Massimo • couple • it
4
Pros:

Confortable bed and the opportunity to open the windows at 25th floor , nice to change the air.

Cons:

expensive and cold business hotel in Manattahn , room very small , 350 dollars / days without breakfast.
Empty frigo bar , safe box in horrible and unconfortable position, very small wardrobe , only one door , iside iron and ironing board.
Location not bad but , waling distance to Groud Zero , Wall Street , Ferderal Reserve.
A lot of noise from the road , heavy traffic 24/24

2026-10-31 • via Nuitee
A
Alexandra • solo_traveller • us
6
2026-10-30 • via Nuitee
K
Koray • extended_group • tr
8
2026-10-30 • via Nuitee
M
Maricelso • solo_traveller • br
10
2026-10-30 • via Nuitee
J
Julian • solo_traveller • us
7
2026-10-30 • via Nuitee
C
Chang • family_with_children • fr
8
2026-10-30 • via Nuitee
T
Travis • couple • us
9
Pros:

The location in Manhattan is great for the feeling of safety. Our room was perfect temperature wise and enough space for just the two of us. We didn't do their breakfast as there are a lot of good options in the city instead.

Cons:

While the location is great, it feels far away from everything else in Manhattan and there aren't a lot of food options past a certain time especially on the weekend.

2026-10-29 • via Nuitee
D
Daniel • couple • gb
10
2026-10-29 • via Nuitee
I
Irene • family_with_children • us
8
Clean in an excellent location
Pros:

Room was very clean, EXCELLENT location with plenty of restaurants around, easily accessible to the subway, and the area is very family friendly and safe.

Cons:

There was only one chair in the room with 2 queen beds, not a lot of room at all for 2 people to move around comfortably, we had a water view but it was terrible-only saw a small peep of the water bc there were other buildings blocking the view.

2026-10-28 • via Nuitee
T
Tahani • solo_traveller • sa
1
Denied check-in despite a fully prepaid reservation — unacceptable treatment and unexpected luggage charges.
Pros:

Unfortunately, I was not given the opportunity to stay at the property, so I cannot comment positively on the accommodation.

Cons:

I had an extremely disappointing experience at Hilton Garden Inn NYC Financial Center on October 20, 2026.

Despite having a confirmed, fully prepaid reservation for four nights, I was denied check-in following a dispute over $250 in luggage storage charges.

Before my arrival, I had shipped five pieces of luggage through FedEx with Direct Signature Required. I had not authorized the hotel to accept the luggage on my behalf. Nevertheless, the luggage was delivered to the property, and I was subsequently asked to pay storage fees.

The Front Office Manager, Lungelo Gumede, treated me in a condescending and disrespectful manner. He threatened to return my luggage to FedEx and ultimately told me to pay or leave. I felt humiliated and unwelcome.

I was forced to find alternative accommodation at a significantly higher cost, causing unnecessary financial loss, stress, and disruption to my trip.

Although the hotel processed a refund for my original reservation, the additional expenses and treatment I experienced remain unresolved. I have submitted supporting documentation to Hilton Corporate under Case #285149964.

No guest with a confirmed, prepaid reservation should have to experience this.

2026-10-28 • via Nuitee
R
Rodrigo • couple • br
8
2026-10-28 • via Nuitee
D
Deniz • solo_traveller • de
1
2026-10-27 • via Nuitee
E
Evert Baris • couple • nl
8
Prima hotel
Pros:

Locatie.

2026-10-27 • via Nuitee
A
Anatoly • couple • il
10
Pros:

As I mentioned in my previous review, we came back to the same hotel and enjoyed our stay again.

2026-10-27 • via Nuitee
G
Genia • couple • us
7
Not worth the money.
Pros:

The location was great, close to Battery Park, subway and Ferry.

Cons:

The location was great, close to Battery Park, subway and Ferry. The hotel itself the amount paid was not worth it at all. The rooms are extremely small. The water pressure in the shower was a drizzle at its best. I stayed three days, two nights. The first night the water pressure was ok. Not great but you could shower. The second night, there was none really. You had to stand under the shower head directly for at least 10 minutes just to rise the soap off. The lighting was terrible. Couldn’t hardly see in the bathroom. Again room for two beds was extremely small. The breakfast, dinner Resturant was not worth the money. Dirty, didn’t clean the tables off. No free coffee, tea just water. Then they only had regular coffee no decaf. For this to be a 5 star it was terrible. Not worth the money. I am a Hilton reward member and I would not recommend or stay here again. Did I mention the name on my reservation was someone else’s and they still didn’t change it. Stay somewhere else’s.

2026-10-27 • via Nuitee
L
Lisa • solo_traveller • us
10
Pros:

Beautiful view and quiet .

Cons:

I wish the rooms were bigger

2026-10-27 • via Nuitee
A
Anatoly • couple • il
9
We enjoyed the hotel location and visited many interesting cites.
Pros:

Our stay was split into two parts at the same hotel. We left our luggage at the hotel for two nights and returned after two nights. It was excellent. Our both rooms were very comfortable.

2026-10-27 • via Nuitee
S
Shane • solo_traveller • au
8
2026-10-26 • via Nuitee
C
Christophe Hazemann • couple • fr
10
Pros:

Le personnel est très accueillant et dévoué, les chambres sont chaleureuses. Ma chambre dans les étages offrait une vue sur l'Hudson. Très bien situé pour découvrir New-York car à proximité de lignes de métro

2026-10-26 • via Nuitee
A
Ariel • couple • il
8
Cons:

Small room

2026-10-26 • via Nuitee