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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Pets allowed
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Lift / Elevator
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Laundry
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Minimarket on site
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Concierge service
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Wheelchair accessible
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Kid meals
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ATM/cash machine on site
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Toilet with grab rails
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Lower bathroom sink
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Auditory guidance
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience comfort and convenience at the Hilton Garden Inn NYC Financial Center/Manhattan Downtown. Each room is equipped with modern amenities including a TV, mini-refrigerator, and a laptop-sized safe, ensuring a relaxing stay in the heart of Manhattan.
Delicious Dining Options
Satisfy your cravings at the Garden Grille & Bar, offering a delectable selection for breakfast, lunch, and dinner. For snacks and essentials, the Pavilion Pantry is open 24/7, providing added convenience for guests throughout their stay.
Prime Location and Accessibility
Situated just steps away from Wall Street and Battery Park, this hotel offers easy access to iconic landmarks and public transportation. With nearby subway stations and Newark International Airport within reach, exploring the city is effortless.
Book your stay at the Hilton Garden Inn NYC Financial Center/Manhattan Downtown for an unforgettable experience in the bustling metropolis.
Minimum check-in age is 21.
A $50 per day incidental hold is taken at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Property Accessibility
- Hill Located: No
- Ramp: Yes
- Ramp Angle: 5
- Ramp Length: 5
- Entrance Type: Regular
- Entrance Door Width: 83
- Entrance Leveled: Yes
- Distance From The Elevator To The Accessible Room: 7
- Room Max Guests Number: 4
- Pet Friendly: Yes
- Reception Hearing Accessible: Yes
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: No
- Lifts Accessible: Yes
- Hill Located: No
- Ramp: Yes
- Ramp Angle: 5
- Ramp Length: 5
- Entrance Type: Regular
- Entrance Door Width: 83
- Entrance Leveled: Yes
- Distance From The Elevator To The Accessible Room: 7
- Room Max Guests Number: 4
- Pet Friendly: Yes
- Reception Hearing Accessible: Yes
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: No
- Lifts Accessible: Yes
- Braille Room Numbers: No
- Noticeable Room Number: Yes
- Room Door Peephole: Yes
- Room Knock Sign: No
- Service From TV: No
- Hearing Kit: Yes
- TV Alarm Clock: No
- Accessible Room Connecting Doors: Yes
- TTY Hearing Speech Impaired: Yes
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: Yes
- Bathroom Bathtub: Yes
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Chair: Fixed
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Public Toilets Grabbing Handles: Yes
- Public Toilets Visual Indicators: Yes
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: Yes
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 78
- Elderly Impaired Score: 75
- Electric Wheelchair Score: 78
- Hearing Impaired Score: 50
- Manual Wheelchair Score: 81
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 78
Guest Reviews
The front desk staff at check in was accommodating and warm, and the location was very convenient
The hotel is in great need of repairs - a lot of places showing wear and tear that really should have been addressed and lent a very unpleasant experience to the stay: the edges of the room's carpet flooring is frayed to the point of exposing the underside, snagged and ripped my sock when I stepped on it. The edges on the bath towels were frayed across the entire edge. The hook on the back of the bathroom door had broken off and was never fixed. The mounting brackets on the shower door and towel racks had come loose and rotated upside down. The mesh webbing of the seat of the desk chair had rips/holes in it. Further, Housekeeping did not refill the toiletries before or during my stay despite my requests - there was less than an inch of lotion in it when I checked in for a 5 night stay. Hotel elevators were also extremely slow - with over a 5 minute wait during busy times, and don't always work. On one occasion, I selected the 26th floor, the elevator instead stopped at the 6th floor, let someone on and started going back down - and my floor button had deselected itself.
Also encountered racist front desk staff: I stayed alone, spoke English the whole time, checked in with my US driver's license and was not asked for my home address. When I got my invoice, the hotel staff unilaterally added "China" to my address. I'm not Chinese, nor have I ever lived in China. When I left feedback on this issue, the hotel representative sent an "apology" email that didn't even address me by name and that called the issue a "miscommunication" rather than actually taking responsibility or making efforts to fix the issue.
Gutes Hotel in guter Lage. Für Manhattan noch akzeptable Preise.
Großes Zimmer für new Yorker Verhältnisse.
Excellent staff
Pokoj byl větší než v ostatních hotelech, postel byla vysoká a pohodlná.
Koncept snídaně byl stresující, netušili jsme dopředu, že bude potřeba objednat z nabídky, kterou jsme nenašli online, a co vše si můžeme objednat. Po objednání snídaně se čeká na zpracování objednávky, záleží, kolik dalších hostů je před vámi, a pak to může být v případě rezervace např. Sochy svobody hektické/stresující.
Excellent location
Friendly staff
Nice room
Breakfast:
Staff are friendly, but ordering process (no buffet) with single staff member and single chef can take a long time. $25 breakfast voucher does not buy much.
Camera spaziosa con mini frigorifero, macchina del Caffe, TV e scrivania con sedia. Bagno comodo. Ok prese in camera (anche USB)
3 ascensori in struttura - poco attesa.
Erogatore dell’acqua presente nella palestra nel basement aperta H24. Caffè presente sul piano della reception la mattina. Comoda sala attesa in reception.
Servizio di deposito bagagli. Check in e check out veloci. Wi-Fi ok.
Pulizia della camera da richiedere al personale. (Inclusa nel prezzo)
Struttura vicinissima alla metro whitehall city, al ferry gratuito per Staten Island, alla linea 1 e 4/5 e a pochi minuti al Pier 11.
Location and views!
The property is dated and needs maintenance. Shower and bathroom taps falling off, bruised interiors. Prepaid Breakfast is the biggest bummer - long waits, no buffet, dirty breakfast areas and they give you like a voucher that needs redeeming at one go! We were four people, if you arrive at different times - you have to pay!
위치가 괜찮았는데 주차가 건너편건물에 해야하는데 그걸몰라서 좀 헤멨어여
첫 방에 들어갈때 콤콤한 냄새가 났어요
방을 배꿔달라할까하다가 그냥 묵었는데
좀 별로 였어요
The location was perfect! Very close to the Ellis Island Ferry, and many other attractions near the Waterfront. The view from my room (17th floor) was beautiful. The beds were great.
It was a bit pricey for my budget
Sehr freundliches und hilfsbereites Personal. Saubere Zinmer , was will man mehr
Location and staff were wonderful!!!
Super Lage im financial district mit sehr guter Anbindung an alle öffentlichen Verkehrsmittel. Bars und Restaurants fußläufig zu erreichen, ebenso der Battery Park. Unser Zimmer war sehr sauber, nicht ganz soo klein wie befürchtet und wir hatten sogar Blick aufs Meer.
Das Personal war sehr freundlich und unaufdringlich.
Super Preis-Leistungsverhältnis, wir wir würden jederzeit wieder kommen.
Near the water
La ubicación
La puerta del baño de la habitación era difícil de abrir y cerrar. El desayuno sin personal que controlara las mesas. Tampoco nadie pendiente sí hacía falta algo, como agua, zumos,.. que se habían acabado.
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