Uptown Hoi An Hotel & Spa

Hotels
9 (1289 reviews)
209 Ly Thuong Kiet , Hoi An , VN

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Cons:
Issues with cleanliness
Potential noise from streets

Categories

Cleanliness
7.89
Some reviews noted cleanliness issues, particularly in the bathrooms.
Service
9.86
Numerous positive mentions regarding the friendliness and helpfulness of the staff.
Location
8.9
Generally good location, especially beneficial during floods, but slightly away from the center.
Room Quality
8.35
Rooms described as clean and spacious, but some were noted as worn.
Amenities
9.38
Good amenities including a pool, bikes for free use, and a nice breakfast.
Value for Money
9.34
Guests appreciated the value relative to services offered.
Food and Beverage
8.89
Breakfast received high praise, though some stated choices were limited.
Overall Experience
9.36
Overall very positive experiences reported, with guests likely to recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:15

Property Description

Luxurious Accommodation
Uptown Hoi An Hotel & Spa offers air-conditioned rooms with modern amenities including a flat-screen TV, minibar, and private bathroom. Guests can enjoy the comfort of bed linen and towels provided in each room.

Delicious Dining Options
Indulge in a daily breakfast with buffet, continental, or American options at the hotel's restaurant, which also serves delectable local cuisine. Vegetarian and vegan dishes are available upon request for a diverse culinary experience.

Convenient Facilities and Services
Enjoy complimentary bikes for exploring the area, relax by the outdoor swimming pool, or opt for a soothing spa treatment. With a 24-hour front desk, airport transfers, and free WiFi, Uptown Hoi An Hotel & Spa ensures a seamless and enjoyable stay.

Book your stay now at Uptown Hoi An Hotel & Spa for a memorable experience in Hoi An!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 1289 reviews
Cleanliness: 7.89
Service: 9.86
Location: 8.9
Room Quality: 8.35
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
B
Blair • couple • nz
10
Great little hotel with the best staff
Pros:

Location was excellent and the staff very helpful
Rooftop pool for mid-afternoon swims was awesome

Cons:

Little dated but very tidy

2026-09-19 • via Nuitee
T
Ton • solo_traveller • nl
10
Great!!!
Pros:

Super friendly and helpful staff. Great room. Good bed. Fine Vietnamees breakfast.

2026-09-17 • via Nuitee
C
Clarisse • solo_traveller • fr
10
Pros:

Merci a Chi Sue pour ses conseils, ses recommandations et sa disponibilité pour nous accompagner durant tout le séjour. Tout le staff est souriant et bienveillant
Hotel bien situé, chambres confortables et spacieuses

2026-09-16 • via Nuitee
K
kloezen • couple • nl
9
Top
Pros:

Geweldig ontbijt buffet, elke dag wat anders behalve de vaste dingetjes (rijst, broodjes etc.) Heerlijke kamer met een goed werkende airco. Vriendelijkste personeel wat we gehad hebben in Vietnam!

2026-09-14 • via Nuitee
T
Tram • extended_group • au
10
2026-09-11 • via Nuitee
D
Dora • solo_traveller • it
10
Tornerò
Pros:

Era in un’ottima posizione, lo staff era super disponibile, presente ma discreto, il Wi-Fi funzionava abbastanza bene, la pulizia era impeccabile e la stanza veniva rifatta quotidianamente

2026-09-09 • via Nuitee
J
James • extended_group • jp
8
Friendly, convenient, and great value
Pros:

super friendly staff who made us feel at home and were very professional and helpful. The pool was a great place to relax, especially in the evening. Location just north of the old town was really good too. Rooms were a nice size.

Cons:

Decor is never quite as good as the photos…

2026-09-09 • via Nuitee
B
Brian • couple • au
8
2026-09-09 • via Nuitee
R
RAN • couple • jp
10
2026-09-08 • via Nuitee
A
Atteinotna • solo_traveller • es
9
Pros:

Das Personal ist sehr freundlich und hilfsbereit und verbreitet eine familiäre Atmosphäre bei der man sich als Gast sehr wohl fühlt. Gleich bei der Ankunft hat uns Sue eine detaillierte und informative Einführung sowie viele Tipps für unseren Aufenthalt in Hoi An gegeben.

2026-09-05 • via Nuitee
H
Hannah • couple • au
10
2026-09-05 • via Nuitee
C
Corinne • solo_traveller • de
8
Gutes Hotel nahe Altstadt
Pros:

Wir hatten zwei Zimmer mit Verbindungstür, super für unsere Familie. Der Pool auf dem Dach ist toll und Sue an der Rezeption war sehr nett und hat uns gut beraten. Die Altstadt ist zu Fuss in 10 Minuten erreichbar und um die Ecke gibt es viele Cafés, Restaurants und kleine Shops.

Cons:

Für einen längeren Aufenthalt in Hoi An würde ich ein Hotel etwas außerhalb "im Grünen" wählen. Das Uptown liegt an einer gut befahrenen Straße und man hört den Verkehr, aber für einen Kurzaufenthalt ist das Hotel gut geeignet - und bei den heißen Temperaturen ist es eh besser, wenn man morgens früh loszieht. 😅

2026-09-05 • via Nuitee
L
Lynette • solo_traveller • au
8
2026-09-04 • via Nuitee
F
Francesca • couple • it
10
Perfetto!
Pros:

Posizione: appena fuori dal quartiere vecchio, raggiungibile a piedi in 10 minuti.
Pulizia, staff.
Abbiamo usufruito anche del servizio lavanderia.

2026-09-04 • via Nuitee
F
Frankie • couple • au
9
Friendly, helpful, great location and clean.
Pros:

The staff are incredible, very friendly and helpful and always with a smile. The room was clean and the beds comfortable. It was also
Easy access to the old town and attractions but far away enough not to be noisey.

Cons:

There wasn’t anything that I didn’t like.

2026-09-01 • via Nuitee
C
Catalina • solo_traveller • ae
1
DIRTY and NOISY
Pros:

12 min walking distance to Old Town

Cons:

Dirty and Noisy. The room was dirty, the walls were dirty the towels grey color not white. Old furniture. The only day the room was supposedly clean they even didn’t open the blinds that were closed from the night. The room was very noisy, the cleaning staff was loud on the corridor , you could hear the room upstairs when they walk in the room. I could not rest.The view was just houses rooftops. Rude lady at the reception. In the morning of my check out at 9am she shouted to me from the reception while I was walking“What time you leave today”. When you reach there they fill you with trips and restaurants rather than worrying about client experience. I personally don’t recommend this place. Are many hotels near old town

2026-08-31 • via Nuitee
T
Tommy • solo_traveller • nl
10
Pros:

Alles was top, beste hotel van de 7 hotels waar ik ben geweest in Vietnam.

Cons:

Helemaal niets

2026-08-30 • via Nuitee
J
Jonas • couple • br
10
Incredible
Pros:

We had a good experience on this accommodation. The location is good, very cleaning, good breakfast and the staff is helpful. If you stay in Hanoi I highly recommend this hotel.

Cons:

Do not anything to mention

2026-08-30 • via Nuitee
S
Scott • couple • au
7
2026-08-28 • via Nuitee
L
Leonard • couple • de
9
2026-08-28 • via Nuitee