Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Inconsistent room cleaning
Limited food options
Old TV technology

Categories

Cleanliness
7.9
Some issues with room cleaning noted, but maintained standard quality.
Service
9.4
Friendly and helpful staff were noted to accommodate requests.
Location
9.4
Convenient location with easy access to nearby amenities.
Room Quality
8.4
Rooms spacious but had some complaints regarding specific furniture.
Amenities
8.4
Good amenities like a swimming pool, but some suggested improvements.
Value for Money
8.9
Overall good value, considering the positives outweigh the negatives.
Food and Beverage
7.4
No onsite breakfast options mentioned; lacked some basic kitchenware.
Overall Experience
9
Overall a great stay with some minor issues that didn't overshadow enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:11

Property Description

Prime Location

Located just steps away from Rainbow Skywalk at Komtar, The Granite Luxury Hotel is a convenient choice for travelers wanting to explore George Town. Guests can easily access nearby attractions such as 1st Avenue Penang and Komtar Tower.

Luxurious Accommodations

The hotel offers a range of elegantly furnished rooms and suites, ideal for a variety of travelers. Enjoy modern amenities such as free WiFi, flat-screen TVs, and comfortable seating areas, making your stay both relaxing and enjoyable.

Business and Leisure

Whether you're in town for work or leisure, The Granite Luxury Hotel caters to all your needs. With meeting facilities, a business center, and a fitness center on-site, guests can seamlessly balance work and relaxation during their stay.

To experience luxury and convenience in the heart of George Town, book your stay at The Granite Luxury Hotel today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian ID or a valid permanent resident's pr card are exempted.

Please note that the use of the sofa bed will incur an additional fee of RM 60 per room per night.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PEN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3007 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 7.4
Overall Experience: 9
L
Low couple my
10
A very pleasant and welcoming stay.
Pros:

The accommodation is clean spacious and comfortable, the staff are very friendly helpful and service is fast and excellent, from the security guard, parking attendant, reception desk and the porter are all very efficient, whatever we request for like extra blanket towels tea bags and utensils were delivered very fast, special mention is Harun who came back and checked if we need anything else. The car park is super cool with digitalised parking no need for us to go round finding parking, the daily free shuttle bus service is really useful and convenient saved us e-hailing fares and time, last but not least the location is very strategic.

Cons:

None.

2026-05-30 via Nuitee
S
SIEW HUI solo_traveller sg
9
Pros:

The location was very central. The staff were very friendly and helpful. Requests and needs were attended to promptly

Cons:

The room did not have a full body mirror

2026-05-30 via Nuitee
B
Brenda couple au
9
2026-05-30 via Nuitee
couple ca
9
2026-05-29 via Nuitee
D
Dawn couple sg
10
First time at this property and will definitely be back. Love how centralised the location is.
Pros:

Excellent location! Clean and spacious rooms. Very thoughtful welcome basket added a lovely touch!

2026-05-28 via Nuitee
G
Gladys couple my
10
Second stay here with family. Very good location. Can explore Georgetown on foot for delicious street food. Other tha
Pros:

Location. Close to all famous street food.

Cons:

None.

2026-05-28 via Nuitee
V
Vicky extended_group my
7
Pros:

the guard is good helper and look nice

Cons:

My room have kitchen but there is no cultery, only have a few cups.

2026-05-27 via Nuitee
C
Chua Lay Suan extended_group my
9
2026-05-26 via Nuitee
A
AHMAD ZAMIRI BIN OTHMAN solo_traveller my
10
2026-05-24 via Nuitee
K
Karen solo_traveller sg
10
Great staff Good and affordable Place
Pros:

Staff Vigneswaran is very polite and helpful, he notice us waiting for grab car and took a chair for my sister to sit, not one occasion but a few times. Ika at the reception who check us in, is friendly and gave good information about shuttle service for morning breakfast. Devan is very cheerful and prepare good welcome drinks to us. Also informative and helpful about facilities and directions. Overall a good experience and we will go back to this hotel when we visit Penang again.

Cons:

Not applicable

2026-05-24 via Nuitee
I
Irene couple sg
10
Staff are all very pleasant
Pros:

Good location

Cons:

Entrance to hotel

2026-05-20 via Nuitee
I
Irene extended_group sg
8
2026-05-19 via Nuitee
N
Nai couple my
9
Overall ok
Pros:

Great location
Comfortable beds and pillow

Cons:

Room near to corridors and gt a connect room
Noisemakers quite disturbing

2026-05-16 via Nuitee
F
Farah couple my
10
yes repeat again !!!!
Pros:

hotel best dekat nk pg mana2

Cons:

service staff semua bagus

2026-05-15 via Nuitee
S
Sin Keong couple my
10
Perfect
Pros:

Great location

2026-05-15 via Nuitee
M
Mariana solo_traveller my
9
Pros:

The location is so strategic..

2026-05-14 via Nuitee
D
Duangduen couple au
9
2026-05-14 via Nuitee
L
Lynnette extended_group my
8
I stay here many time when I travel in Penang , if I want to stay in city side
Pros:

Very good location

Cons:

Small entrance

2026-05-14 via Nuitee
A
Amaike Reina solo_traveller au
8
Pros:

Rooms were spacious.

Cons:

We can hear the sound of the tower car lift from our room. Need to strengthen your room sound proofing.

2026-05-13 via Nuitee
K
Kate solo_traveller au
3
Pros:

The swimming pool was good. Hotel was close to many shopping malls

Cons:

That there was no cafe on site. No drinks and there was no room service for meals.

2026-05-13 via Nuitee