SpringHill Suites by Marriott Charlotte City Center

Hotels
•
SpringHill Suites
8.7 (1762 reviews)
311 East 5th Street , Charlotte , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Responsive staff
Clean rooms
Cons:
Noisy at times
Mediocre breakfast
Parking fees

Categories

Cleanliness
8.13
Clean room. Bathrooms could be cleaner.
Service
9.1
Responsive staff and professional service.
Location
9.64
Excellent location for attending events at Spectrum Center.
Room Quality
8.59
Well-appointed rooms with a good view.
Amenities
8.62
Standard quality for this hotel tier.
Value for Money
8.58
Good value for staying near popular venues.
Food and Beverage
8.13
Breakfast was mediocre and typical bar food.
Overall Experience
8.8
Overall a good experience with a few inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:11

Property Description

Modern Amenities

Step into comfort and convenience at SpringHill Suites by Marriott Charlotte City Center. Enjoy our free bikes, fitness centre, and complimentary WiFi during your stay.

Central Location

Explore Charlotte's top attractions just steps away from our hotel. With Spectrum Center, NASCAR Hall of Fame, and the city centre within walking distance, you'll be at the heart of the action.

Nearby Attractions

Experience the vibrant culture of Charlotte with popular landmarks like Blumenthal Performing Arts Center, Mint Museum of Craft Design, and Bank of America Stadium just a stone's throw away.

Book your stay at SpringHill Suites by Marriott Charlotte City Center for a memorable and convenient trip to the Queen City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 40 per day.

Location

Guest Reviews

8.7
Based on 1762 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.64
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 8.8
E
Evan • couple • us
9
2026-03-14 • via Nuitee
D
Dan Geange • family_with_children • au
9
2026-03-14 • via Nuitee
H
Hichem • family_with_children • us
8
2026-03-13 • via Nuitee
M
Mordaunt • couple • za
10
2026-03-13 • via Nuitee
T
Tramecia • couple • us
7
2026-03-12 • via Nuitee
W
watkins • couple • us
10
2026-03-11 • via Nuitee
C
Candace • family_with_children • us
6
2026-03-11 • via Nuitee
K
Kylah • couple • us
10
2026-03-10 • via Nuitee
C
Craig • family_with_children • us
10
Pros:

The room was nice and the location cant be beat if youre going to Spectrum Center, which is literally right across the street.

2026-03-10 • via Nuitee
R
Raekeria • couple • us
10
2026-03-09 • via Nuitee
J
Jordan • couple • us
9
2026-03-09 • via Nuitee
E
ERIC • solo_traveller • us
9
Stay was fine
Pros:

Location was fine

2026-03-08 • via Nuitee
M
Matthew • couple • us
10
2026-03-08 • via Nuitee
E
Elizabeth • family_with_children • us
10
Pros:

Convenient, clean, beautiful facility

Cons:

Game parking situation

2026-03-05 • via Nuitee
M
Mary • couple • us
10
Pros:

I loved that the hotel was so close to the Spectrum Center.

2026-03-05 • via Nuitee
D
Darnell • couple • us
10
It was a pleasure to stay there
Pros:

Beautiful structure

Cons:

Nothing

2026-03-04 • via Nuitee
W
Winston • solo_traveller • us
5
Pros:

Cleanliness

Cons:

No restaurant

2026-03-03 • via Nuitee
R
Rebeca • couple • us
10
2026-03-03 • via Nuitee
C
Candacy • couple • us
10
2026-03-02 • via Nuitee
K
Kevin B • family_with_children • us
10
2026-03-02 • via Nuitee