Hotel Old Town

Hotels
7.4 (1443 reviews)
Niederdorfstrasse 19 , Zürich , ch

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Heating
Lift / Elevator
Bar
Non-smoking throughout
Daily housekeeping
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good breakfast
Cons:
Noisy rooms
Old furniture
Limited amenities

Categories

Cleanliness
7.56
The room was clean and well-maintained, contributing positively to overall satisfaction.
Service
8.03
Staff were friendly and responsive to needs, adding to a pleasant experience.
Location
9.07
Excellent location close to attractions, contributing significantly to positive reviews.
Room Quality
6.52
Mixed feelings about room size and some noise disturbance; improvement needed.
Amenities
7.05
Basic amenities provided but some areas could use updating for a better experience.
Value for Money
6.51
Guests mentioned that the pricing seemed high for the quality received, indicating room for improvement.
Food and Beverage
7.06
Breakfast options were somewhat limited, but generally acceptable.
Overall Experience
7.43
Overall a satisfactory stay with notable positives and manageable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:39

Property Description

Central Location in Zürich
Hotel Old Town is perfectly situated in the heart of Zürich, just steps away from popular landmarks such as ETH Zurich, Paradeplatz, and Grossmünster. With the Swiss National Museum a short distance away, our non-smoking property offers convenience and comfort for all guests.

Modern Amenities for Comfort
Each air-conditioned room at Hotel Old Town is equipped with essential amenities including a desk, flat-screen TV, and a private bathroom. Guests can also enjoy free WiFi, cozy bed linen, and fluffy towels during their stay. Whether for business or leisure, our rooms cater to every need.

Nearby Attractions and Transportation
Explore the vibrant city with ease as Main Railway Station Zurich, Kunsthaus Zurich, and Bahnhofstrasse are all within reach. Additionally, Zurich Airport is a mere 10 km away, ensuring a seamless journey to and from our welcoming accommodation.

Ready to experience the charm of Hotel Old Town in Zürich? Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

7.4
Based on 1443 reviews
Cleanliness: 7.56
Service: 8.03
Location: 9.07
Room Quality: 6.52
Amenities: 7.05
Value for Money: 6.51
Food and Beverage: 7.06
Overall Experience: 7.43
M
Mark couple gb
8
Short stay in Zurich
Pros:

Good location. Close to trams and just a short walk to the central station. Room was small but comfortable and our high floor meant there was very little noise from the busy street below. Lift available. Staff were friendly and helpful. Breakfast options were limited but sufficient and tasty.

Cons:

Room was smaller than would have liked and the shower was a small cubicle type which would be difficult for a large person. Despite our prior notification, the breakfast options did not cater fully for my wife who has a dairy allergy.

2026-08-27 via Nuitee
A
Alexander solo_traveller de
6
2026-08-26 via Nuitee
D
David couple gb
6
2026-08-26 via Nuitee
I
Ines solo_traveller ch
7
2026-08-24 via Nuitee
M
Mark couple gb
7
Short stay in central Zurich
Pros:

Good central location in busy area but room on high floor eliminated noise from street below. Breakfast was nice, albeit limited. Staff were very friendly and helpful. Proximity for trams and short walk to station.

Cons:

Breakfast did not cater for guest with dairy allergy so had to buy items at own expense. Shower was very small.

2026-08-23 via Nuitee
B
Brewer couple au
3
Not recommended
Pros:

Location

Cons:

The property is a restaurant first and a hotel second. The manager is grumpy and hates you coming through the restaurant to get into the hotel. You must use the dodgy back entrance like a thief in the night. The only time you can enter the restaurant is to eat breakfast which is very ordinary

2026-08-21 via Nuitee
S
Stephanie solo_traveller mt
8
2026-08-14 via Nuitee
M
Martin extended_group de
7
Pros:

Top Lage!

2026-08-14 via Nuitee
C
Charles couple us
10
Great stay in Old Town Zurich!
Pros:

The location is perfect and the breakfast superb! Helpful, friendly staff and the AC and the room so quiet and comfortable. It’s a bit pricey, but everything in Switzerland is, so that’s the way it is. We loved our stay here!

Cons:

Nothing.

2026-08-05 via Nuitee
L
Leslie couple au
8
If you're in Zurich in summer make this your first choice.
Pros:

Hotel Old Town had the one thing sorely lacking in most every other place we have stayed in Europe and the UK. That is, effective cooling, with reverse cycle air conditioning in the room. Yes it made an appalling noise at random intervals, but it was worth it after barely sleeping for days.

Cons:

The stairs were stylish black stairs with slippery surfaces and near zero distinction of where they started and finished. White tape on every edge please. No one cares how cool it looks when they fall down.

2026-07-17 via Nuitee
B
Brewer extended_group au
3
Location only thing going for it
Pros:

The young girl doing the breakfast was friendly and so were the guys working the restaurant. Location is the only other thing going for it

Cons:

The owners were not very friendly. The room keys constantly failed and the owner didn’t believe us. The location was noisy with restaurants downstairs packing up furniture at night. The rooms were barely made up just a flick of the blanket but I have a feeling one girl was doing the lot. The hotel is on top of the restaurant so made it hard to locate. When we checked in you went into the restaurant and breakfast was there also however the owner insisted that you go in and out the back door which made you feel like a you were not valued. It was a dodgy back door.

2026-07-17 via Nuitee
L
Lucie couple cz
8
Great location
Pros:

Great location in the Old Town. Clean, comfortable, with air-conditioning.

2026-07-16 via Nuitee
D
Dean couple us
8
2026-07-14 via Nuitee
F
Florence Hwei Jen couple tw
8
2026-07-07 via Nuitee
M
Marinus couple us
5
2026-07-07 via Nuitee
E
Elvira solo_traveller it
8
Ottima posizione per visitare Zurigo
Pros:

L'hotel è in una posizione strategica per visitare il centro storico e ha un ottimo ristorante che permette di cenare sia all'interno sia all'esterno

Cons:

La stanza era un po' piccola, ma adeguata al fatto che l'hotel è in una costruzione del centro storico. Purtroppo la mattina della partenza non ho potuto fare colazione, perché sarei andata via presto rispetto all'orario previsto.

2026-07-06 via Nuitee
H
Hans solo_traveller se
6
Pros:

Central läge

Cons:

Kände inte att man var välkommen.

2026-07-04 via Nuitee
V
Véronique solo_traveller fr
8
Idéalement situé
Pros:

L’emplacement ! Proche de la gare et en plein centre, difficile de faire mieux ! Chambre très propre. L’ascenseur qui m’a évité de porter ma valise jusqu’au 4ème étage !

Cons:

Pas de meuble pour poser la valise ailleurs qu’au sol. J’aurais apprécié un tabouret et une patère dans la salle de bain pour poser mes vêtements.

2026-07-03 via Nuitee
S
SHINYA couple jp
8
Pros:

レストランのスタッフに声かけてチェックインする方式です。スタッフも慣れていますし、荷物もホテル入口まで運んでくれて優しかったです。何よりエアコンがついているのが本当に良かった。朝食は宿泊価格に見合った素敵なものでした。チーズ2種程度、サラミ3種程度、スクランブルエッグ、シリアル、パン。どれも美味しく食べれました。これ以上求めるのはわがままじゃないかと( ;∀;)

Cons:

シャワー室は確かに狭いけど、体重80㎏の僕でも問題はありませんでした。そこはお客さんも我慢しましょうねって感じです。

2026-07-01 via Nuitee
N
Nicola couple gb
9
Perfect Location
Pros:

Brilliant location in the heart of the Old Town close to cafes, shops, restaurants and tram stops. Around a 15 minute walk from the main train station. The room was small, but very clean and well equipped. We thought it might be noisy but the windows had really good sound-proofing. The staff were friendly. Breakfast was nice and had a good selection. The steak restaurant was a little expensive, but so good that we ate there both nights.

2026-06-27 via Nuitee