Four Points Flex by Sheraton Kanazawa

Hotels
Marriott
8.8 (1287 reviews)
3-30 Oyamamachi, Kanazawa, Ishikawa-ken, 920-0918 , Kanazawa , JP

Facilities

Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Great location
Good value for money
Cons:
Small rooms
Breakfast quality issues

Categories

Cleanliness
8.54
Generally clean rooms mentioned, but some notes about breakfast cleanliness reduced score.
Service
9.31
Positive mentions of helpful staff and service.
Location
9.35
Multiple reviews highlighted the excellent location near attractions.
Room Quality
8.3
Rooms noted as small but comfortable.
Amenities
8.83
Good amenities including laundry, but some complaints about breakfast offerings.
Value for Money
9.09
Considered a good value for pricing and amenities.
Food and Beverage
7.84
Mixed reviews about breakfast quality; some noted as lacking.
Overall Experience
9.11
Highly positive overall feedback indicating satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:24

Property Description

Discover a perfect blend of comfort and convenience at Four Points Flex by Sheraton Kanazawa, your ideal getaway in the heart of the city.

Comfortable Accommodations
Relax in one of our 220 well-appointed guestrooms, featuring modern amenities such as refrigerators and LCD televisions. Our complimentary wireless internet keeps you connected, ensuring a seamless stay.

Culinary Delights
Savor delectable meals at 和洋ダイニング九楽, and indulge in our wholesome buffet breakfast available daily. A vending machine is on-site for those late-night cravings, ensuring you never go hungry.

Convenience at Your Fingertips
Make use of our exceptional amenities, including a computer station and dry cleaning services. Complimentary newspapers in the lobby add to your convenient experience while you plan your adventure in Kanazawa.

Book your stay today and immerse yourself in the vibrant surroundings of Kanazawa!

Important information:

  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 1287 reviews
Cleanliness: 8.54
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 9.09
Food and Beverage: 7.84
Overall Experience: 9.11
M
Mar couple es
10
2026-06-27 via Nuitee
V
Veronica couple it
9
Pros:

La struttura dista 10/15 minuti a piedi dalla stazione e si trova praticamente accanto al castello di Kanazawa e in generale è in una buona posizione per raggiungere i siti da visitare. La camera era pulita e il personale molto gentile.

2026-06-24 via Nuitee
H
Hidekazu solo_traveller jp
8
2026-06-24 via Nuitee
R
Rimante extended_group lt
8
2026-06-23 via Nuitee
M
Melanie couple au
9
2026-06-22 via Nuitee
K
K solo_traveller jp
8
2026-06-22 via Nuitee
S
STEFANIA couple it
4
Deludente
Pros:

Posizione

Cons:

Hotel sporco e con cattivo odore.

2026-06-21 via Nuitee
S
SACHLI couple ie
7
Alright for a night
Pros:

Great staff, great location and clean room but don’t expect anything like the name Sheraton suggests

Cons:

The rooms are very small and I looked at the photos in detail before reserving and still felt shocked. To fit the toilet bowl inside the too tiny bathroom they got a small size toilet bowl since a normal toilet bowl would not fit inside the allocated bathroom space. When you sit on the toilet seat you cant hold an ipad without opening the door since the door is in your nose(no exaggeration here)

2026-06-21 via Nuitee
P
Petr solo_traveller cz
10
Pros:

The breakfast was amazing! Room very comfy, reception very friendly.

2026-06-19 via Nuitee
H
Helmi couple fi
7
2026-06-19 via Nuitee
S
Sachi solo_traveller jp
10
2026-06-19 via Nuitee
S
SATSUKI solo_traveller jp
10
2026-06-18 via Nuitee
G
GianpietroDiVincenzo couple fr
8
Pratico
Pros:

Colazione ottima, ampia scelta e ottimi prodotti. Camera Pulita

Cons:

La camera era veramente piccola. Il letto anche era un po' piccolo per dormirci in due.

2026-06-16 via Nuitee
C
Chang solo_traveller tw
9
Pros:

地點很棒。

2026-06-14 via Nuitee
G
Giuseppe couple it
9
Very worth place where to stay
Pros:

Cleanliness

Cons:

All was in good order

2026-06-14 via Nuitee
N
Nicole couple de
9
Pros:

We had a great stay.

2026-06-13 via Nuitee
C
carangos50 family_with_children co
9
Pros:

Olvidamos un dinero en la habitación y nos lo reintegraron ! Mil y mil gracias

2026-06-12 via Nuitee
J
Jan solo_traveller sk
8
2026-06-11 via Nuitee
P
Patricia couple ar
8
Pros:

La ubicación es muy buena.

Cons:

Tienen solamente dos lavadoras de ropa para TODOS los huespedes. Ademas la secadora necesita repetir el proceso muchas veces para que la ropa se seque. Es preferible ir a alguno de los lavaderos aunque no estan muy cerca.
Ya habia leido en otros comentarios previos al viaje quejas sobre los ascensores y no fue hasta que lo pasé , que lo entendi.
Los dos ascensores son EXTREMADAMENTE LENTOS.
Supuestamente hay cafe libre a disposición, pero llamativamente cuando entro un grupo grande de gente al hotel, "dejo de funcionar" casi al instante y demoraron dos días en repararla.Y no sucedió sólo una vez , sino mas.
En la ultima, mientras los empleados bebian cafe de la maquina parados al lado de la maquina , que tenia un cartel que decia que no funcionaba, decían que no funcionaba !!!

2026-06-10 via Nuitee
T
Tenagne family_with_children us
10
2026-06-09 via Nuitee