Sera Lake Resort Hotel Spa & Aparts

Hotels
9 (2100 reviews)
Yıldızlı Mahallesi. Mavra Küme Evleri. No: 235 , Trabzon , tr
info@seralakehotel.com

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great views
Friendly staff
Spacious rooms
Good food variety
Cons:
Spa facilities need improvement
No elevators in VIP villas
Breakfast could be better

Categories

Cleanliness
8.33
Comments on cleanliness were mixed; some praised it, but issues were noted.
Service
9.8
Staff were praised for their friendliness and helpfulness, elevating the service experience.
Location
9.34
The views and central location were highlighted positively.
Room Quality
8.79
Rooms were spacious and well-equipped, although some mentioned furniture could improve.
Amenities
8.32
Spa was not well received, but other amenities like breakfast and parking were appreciated.
Value for Money
9.28
Positive feedback overall indicated good value for the stay.
Food and Beverage
8.83
Food was generally praised, but there were mentions of breakfast needing improvement.
Overall Experience
9.3
Guests reported a wonderful overall experience, with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 00:13

Property Description

Luxurious Accommodations
Experience comfort and elegance at Sera Lake Resort Hotel. Each room features a flat-screen TV, a cozy seating area, and a private balcony or terrace. Pamper yourself in the well-equipped bathrooms with complimentary slippers and toiletries.

Scenic Views and Dining
Indulge in breathtaking views of Sera Lake while dining at our on-site restaurant. Enjoy a culinary journey with delicious dishes and impeccable service.

Convenient Location
Located near popular attractions like Çal Cave and Hıdırnebi Plateau, our hotel offers easy access to explore the beauty of Trabzon. With a 24-hour front desk and proximity to Trabzon Airport, your stay will be seamless and enjoyable.

Book your stay at Sera Lake Resort Hotel for a memorable and relaxing experience.

Important information:

Please inform Sera Lake Resort Hotel Spa & Aparts in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 20 per person per night when using an available extra bed.
    People 12 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2100 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.3
M
Mohammed • family_with_children • sa
10
Exceptional Hotel & Unforgettable Service!
Pros:

My stay at Sera Lake Hotel was perfect. The hotel is beautiful with a stunning location in Trabzon. The food was absolutely delicious, but it was the staff that made my stay truly special. They were the friendliest I've ever met.A staff member named Utku went above and beyond to help me when my car ran out of gas, personally taking me to the station and handling everything. It's rare to find a hotel this perfect in every way. Highly recommended

Cons:

Truly nothing!

2025-09-20 • via Nuitee
M
Marawan • couple • eg
9
Pros:

Fantastic views to Sera lake & black sea, central location in Trabzon, room is spacious & has all the facilities... easy parking inside the hotel

Cons:

Spa facilities are not good

2025-09-20 • via Nuitee
A
Abdulelah • couple • sa
10
2025-09-19 • via Nuitee
K
KHALID • couple • sa
10
منتجع مناسب للاستجمام فعليا وليسى مجرد فندق وتجربه الافطار حقيقه لم اشاهدها في مكان اخر ابدا
Pros:

الافطار لم يسبق لي مشاهده كمية تنوع وخيارات مثل الذي يقدمه المنتجع

وجود حمام تركي وسونا وجم مجاني
وجود مساج باشراف تركي وعاملات من مدينة بالي وهن ممتازات
الانترنت ومواقف السيارات متوفره
موقع المنتجع في شبه مرتفع ويخدم من اراد طربزون و جامع بن غازي وحيدر نبي

الموظفين في جميع المرافق جميعهم دون استثناء خدومين جدا جدا

Cons:

الفلل الاربع التابعة للمنتجع وادوارها العلويه VIP لا يتوفر بها مصاعد، اما المبنى الرئيسي ومرافق المنتجع فبها مصاعد

2025-09-19 • via Nuitee
A
Abdulelah • couple • sa
10
2025-09-19 • via Nuitee
M
mohmd • couple • sa
8
2025-09-13 • via Nuitee
F
FAROUQ • couple • jo
8
Pros:

جيد جدا

Cons:

كل شيء

2025-09-13 • via Nuitee
H
HamoosHS • couple • sa
8
2025-09-13 • via Nuitee
E
engr. rabie • couple • sa
10
Pros:

مميز وبوفيه الإفطار متنوع ولذيذ

Cons:

وصلنا الخميس ولم يكن النادي الصحي متوفرا بسبب اجازة الموظفين ولم نتمكن من استعماله

2025-09-13 • via Nuitee
H
HamoosHS • couple • sa
10
2025-09-13 • via Nuitee
M
Mohammed • couple • sa
7
Pros:

The view

Cons:

Furniture can be improved

2025-09-12 • via Nuitee
T
Tariq • couple • sa
9
2025-09-12 • via Nuitee
M
Michael • couple • gb
10
Pros:

Stunning views.

2025-09-12 • via Nuitee
M
Mohamed Abdelghaffar • solo_traveller • eg
10
Pros:

The view was fantastic seeing lake Sera and the mountains

2025-09-11 • via Nuitee
B
Bader • family_with_children • sa
5
2025-09-11 • via Nuitee
S
Souna • extended_group • ca
8
2025-09-10 • via Nuitee
N
nasser • couple • sa
9
ممتازة
Pros:

الإطلالة والنظافة والحجم

Cons:

الفطور لم يكن بالمستوى المطلوب

2025-09-08 • via Nuitee
S
Suhaila • extended_group • sa
10
2025-09-08 • via Nuitee
A
Ayeed • extended_group • sa
10
2025-09-06 • via Nuitee
K
Khalid • family_with_children • sa
10
2025-09-06 • via Nuitee