Hotel Mille Stelle City

Hotels
8.1 (3580 reviews)
Goethestrasse Nr. 2 , Heidelberg , DE

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Uncomfortable beds
Cleanliness issues

Categories

Cleanliness
7.6
Several mentions of cleanliness, but some issues reported with mold.
Service
9.1
Many reviews praise the helpfulness and friendliness of the staff.
Location
9.1
The location is often described as top, quiet, and central.
Room Quality
7.1
Some complaints about bed comfort and basic room features.
Amenities
8.1
Free coffee tokens noted positively; however, some limitations mentioned.
Value for Money
7.6
Complaints about room assignment and feeling squeezed in suggest less value.
Food and Beverage
8.1
Coffee machine noted positively; otherwise, general 'standard' sentiment.
Overall Experience
8.1
Positive experiences overall, despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:25

Property Description

Prime Location in Heidelberg's Weststadt District
Located just a 10-minute walk from the Old Town, Hotel Mille Stelle City offers a convenient base for exploring the city.

Complimentary Refreshments and Coffee Bar
Enjoy a daily bottle of mineral water in your room and savor a cold or hot coffee specialty with the provided coffee coin at our coffee bar.

Nearby Attractions and Accessibility
With Theater Heidelberg and the historical center within 1.1 km, and Mannheim City Airport just 15 km away, our hotel ensures easy access to key destinations.

Book your stay at Hotel Mille Stelle City now and experience the perfect blend of comfort and convenience in Heidelberg!

Important information:

Please note that guests arriving after 20:00 or on a Sunday can check in via the key box, by entering their name.

Payment with credit card or debit card is due upon arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 3580 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 7.1
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 8.1
Overall Experience: 8.1
B
BING • solo_traveller • cn
8
Pros:

房间干净，床舒适，需要的物品都有。酒店位于火车站和老城之间。

Cons:

被子有点短

2026-10-24 • via Nuitee
E
Elke • family_with_children • de
7
2026-10-21 • via Nuitee
W
Wim • couple • nl
8
Pros:

Locatie tussen station en alte stad

2026-10-21 • via Nuitee
T
Thomas • family_with_children • de
8
Pros:

Das Hotel ist funktional eingerichtet, mein Zimmer war groß und ging zur ruhigen Nebenstraße.
Der Empfang war sehr freundlich.
Das Hotel liegt günstig zwischen Bahnhof und Altstadt.

2026-10-19 • via Nuitee
O
Otto • solo_traveller • de
8
Alles gut !
Pros:

Schönes kleines DZ, alles blitzsauber, Nähe der Altstadt, ideal für ein Wochenende, hilfsbereites Personal, Hotelparkplatz gegen Gebühr

Cons:

Matratze war mir zu weich

2026-10-19 • via Nuitee
I
Ina • solo_traveller • de
9
gut und erholsam
2026-10-18 • via Nuitee
M
Martin • extended_group • de
8
Sehr gute Lage, sehr nettes Personal
Cons:

Der Rolladen liess sich leider nicht schließen

2026-10-18 • via Nuitee
L
Leonardo • solo_traveller • gb
8
Good value stay in Heidelberg
Pros:

Good value, comfortable mattress, good position to the Altstadt, easy check in/out process

Cons:

The pillow was really uncomfortable

2026-10-17 • via Nuitee
G
Gezengen • solo_traveller • tr
8
Çok memnun kaldım..
Pros:

Tek kişilik odada bulunması gereken her şey var. İstasyonun ve gezinti yerlerinin tam ortasında. Yakınlarında her türlü ihtiyaçlarınızı karşılayacağınız restaurant, mağaza, cafe her şey var ve fiyatı oldukça uygun bir otel. Günlük temizlik yapılması çok iyi bir hareket.

Cons:

Bu otelde memnun olmadığım hiç bir şey yok..

2026-10-17 • via Nuitee
A
Alayeb • solo_traveller • nl
9
Ik ben zeer tevreden.
Pros:

Ik vind echt een goed kamer and very good service and reception was very kind and friendly.

Cons:

Was geen koelkast in de kamer. De rest was echt goed.

2026-10-16 • via Nuitee
L
Levente • extended_group • hu
5
Nice, but bedbugs in 1 room and unfair reaction from the management to our complaint
Pros:

Graet location, nice rooms, everything was fine, apart from...

Cons:

We booked 3 rooms. One of the rooms (number 211) was full of bedbugs. A friend and his son wanted to go to bed when they saw at least 10 bedbugs on the bed and on the wall. They made photo of 1 of them from near, they killed 3 of them before thev have hidden. They called to hotel number to ask for another room, no answer. They have slept on the ground on the corridor, but they could not really sleep, they have left at 3:00 a.m., driving back home for 12 hours without sleeping... We contacted the hotel the day after, sent a photo about only 1 bedbug, they wrote us politely that they checked the room, and there was only 1 bedbug, which came through the window, and it can happen, it is not their fault. It means our friend and and his son lied about the 10 bedbugs, and about killing 3 of them, and they just slept on the corridor for fun... Instead of feeling bed, saying sorry, maybe compensating them and killing them, they stated our friends were lying... Avoid room 211, it is affected by bedbugs! We wrote to booking.com, asking for full refund for that unused room, no answer, which is a shame. We were very satisfied with the other rooms, the hotel was nice, clean, with great location and price/value.

2026-10-16 • via Nuitee
F
Franz • couple • de
7
2026-10-15 • via Nuitee
E
Eggen • couple • nl
8
2026-10-14 • via Nuitee
N
Nicole • solo_traveller • de
7
Preisleistung stimmte
Pros:

Ruhiges Zimmer in der 3. Etage

Cons:

Leider ohne Frühstückmöglichkeit

2026-10-14 • via Nuitee
M
Martina • solo_traveller • de
10
2026-10-14 • via Nuitee
I
Iman • couple • lu
8
2026-10-13 • via Nuitee
K
Keerthi • solo_traveller • de
6
Pros:

Near location to the railway station and city center

2026-10-13 • via Nuitee
G
Giorgio • solo_traveller • it
9
Pros:

The room was as i expected, and the position was very comfortable to reach the city center

Cons:

I’m not sure about the size of the mattress, I think it was a bit too small

2026-10-12 • via Nuitee
A
Alessandro • solo_traveller • it
8
Pros:

Posizione

2026-10-12 • via Nuitee
C
Cristina • couple • it
9
2026-10-11 • via Nuitee