Comfort Hotel ERA Tokyo Higashi Kanda

Hotels
Comfort
8.8 (4435 reviews)
Chiyoda-ku Higashi-Kanda 1-9-10 , Tokyo , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Currency exchange
See all facilities

Review Highlights

Pros:
Clean rooms
Polite staff
Good location
Comfy beds
Cons:
Small room size
Crowded breakfast space
Occasional cleanliness issues

Categories

Cleanliness
8.44
Several reviews mention that the hotel is clean, but some note issues with moldy smells in the bathroom.
Service
9.21
Many reviews highlight the polite and helpful nature of the staff, contributing positively to the experience.
Location
9.05
The location is frequently praised for its convenience and proximity to metro stations.
Room Quality
8.6
There are mixed feelings about room size, with some guests appreciating the spaciousness and others finding standard rooms small.
Amenities
8.73
Facilities like coin laundry and breakfast services were mentioned positively, though improvements are suggested.
Value for Money
8.79
Guests generally feel that the service and amenities offered good value for what they paid.
Food and Beverage
8.54
Breakfast received mixed reviews, with some enjoying it while others found it could be improved.
Overall Experience
9.01
Overall, guests express a strong inclination to recommend the hotel and would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:40

Property Description

Modern Accommodation in Tokyo

Convenient Amenities: Enjoy a 24-hour front desk, free luggage storage, and complimentary WiFi in all rooms. The air-purifier, flat-screen TV, and safety deposit box in each room ensure a comfortable stay.

Comfortable Features: Relax with an in-room air purifier, nightwear, and a private bathroom with free toiletries. The laundry service and designated smoking area add convenience to your stay.

Delicious Dining and Nearby Attractions: Start your day with a Japanese and Western-style buffet breakfast. Explore dining options nearby or visit popular attractions like Ryogoku Kokugikan and Tokyo International Forum easily accessible from the hotel.

Book your stay at Comfort Hotel Tokyo Higashi Kanda for a modern and convenient experience in Tokyo.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 2060 per day.

Location

Guest Reviews

8.8
Based on 4435 reviews
Cleanliness: 8.44
Service: 9.21
Location: 9.05
Room Quality: 8.6
Amenities: 8.73
Value for Money: 8.79
Food and Beverage: 8.54
Overall Experience: 9.01
E
Elif Cansu extended_group tr
10
2026-04-11 via Nuitee
couple gb
5
2026-04-11 via Nuitee
M
Muhammet Ali couple tr
10
Perfect location, peaceful stay, and very helpful staff
Pros:

I had a wonderful experience here. The hotel is located in a very calm and peaceful area, yet it’s incredibly central and close to all metro lines. The rooms have enough space for two people and include a convenient makeup table. Most importantly, the staff are very hardworking and genuinely try their best to be helpful. Their effort made my stay much more pleasant. Highly recommended!

2026-04-11 via Nuitee
S
Stephanie family_with_children ch
7
2026-04-10 via Nuitee
G
Graham couple au
9
Pleasant, comfortable stay. Would be happy to stay there again when in Tokyo.
Pros:

Selective but good, nutritious breakfast. Convenient relaxing common room with free coffee and snacks. Very clean throughout and comfortable beds. Friendly attentive staff and daily room servicing. Relatively close to Tokyo Station and the Bullet Train.

Cons:

Wine selection could have been better, but the free tasting helped. About a 500 metre walk to the nearest local station (Bakurocho) and restaurant precinct. Lots of steps and no escalators at the station - ideal for getting some exercise, if needed.

2026-04-10 via Nuitee
I
IOANNIS family_with_children gr
10
2026-04-09 via Nuitee
K
KATERIN couple co
9
Gran ubicación! Personal muy atento. Todo muy limpio
Pros:

La ubicación es muy buena, queda cerca de varias estaciones que conectan muy bien y de la asakusa line que es la que te trae y te lleva al aeropuerto

Cons:

Las habitaciones son pequeñas para estándares occidentales, pero no para los estándares en Tokio

2026-04-08 via Nuitee
C
clare solo_traveller ie
7
Comfortable hotel but location not ideal
Pros:

Clean and comfortable

Cons:

Location is far from most sites although good access by subway is good

2026-04-07 via Nuitee
K
Kerényi couple hu
7
Rövid utazáshoz elfogadható.
Pros:

Tiszta volt, kedves személyzet.

Cons:

Semmilyen gluténmentes pékáru, kenyér nem volt reggelire, továbbá ázsiai jellegű inkább a reggeli (se sajt, se felvágott).

2026-04-07 via Nuitee
L
Livio extended_group it
10
2026-04-05 via Nuitee
S
Sabine couple de
10
Sehr angenehmer Aufenthalt. Gute Anbindung an öffentliche Verkehrsmittel.
Pros:

Das Zimmer war sauber und verhältnismäßig groß.

Cons:

Nichts

2026-04-03 via Nuitee
D
Daniel family_with_children th
10
Pros:

The staff were always wonderful and happy to assist with any questions. The breakfasts every day were excellent and varied. The location was super - there were about five different stations (metro and JR) within a ten minute walk of the hotel, so getting anywhere in Tokyo was easy. The bed was comfy and everything in the room worked well.

Cons:

-

2026-04-02 via Nuitee
H
hyssam solo_traveller fr
9
Parfait
Pros:

Tout sauf une personne à l’accueil un grand Mr pas très sympa pour une personne qui travail à la réception d’un hôtel

Cons:

Tout sauf une personne à l’accueil un grand Mr pas très sympa pour une personne qui travail à la réception d’un hôtel

2026-04-02 via Nuitee
G
Gitonga solo_traveller ke
8
Pros:

Good Breakfast, quite rooms

Cons:

The rooms were too small and breakfast time was limiting

2026-04-01 via Nuitee
V
Victoria family_with_children nz
10
Pros:

Close to the shops. Breakfast was great.

2026-03-31 via Nuitee
L
Lorenzo couple it
8
2026-03-30 via Nuitee
V
Vinod Rao couple in
8
Good hotel. Breakfast is very good. Conveniently located.
Pros:

Cleanliness, convenience, breakfast.

Cons:

Staff.

2026-03-30 via Nuitee
S
Sharby family_with_children us
9
2026-03-30 via Nuitee
M
Manami family_with_children jp
10
Pros:

いつも、変わりなく場所が変わっても快適で、安心

2026-03-30 via Nuitee
H
Hilaria solo_traveller nl
9
Pros:

La struttura é molto pulita, le stanze più grandi dello standard. Inoltre l'hotel fornisce 24h su 24 bevande gratis in una saletta accanto alla hall. Colazione varia e buona per soli 9€. La posizione anche se non è centrale è ben fornita da 2 stazioni metro, la zona è tranquilla e sicura. Lo consiglio fortemente.

2026-03-29 via Nuitee