Hakuba Märchen House

Hotels
8 (23 reviews)
Hokujo 4383 , Hakuba , jp

Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Luggage storage
Ski storage
Non-smoking throughout
Board games/puzzles
Public Bath
See all facilities

Review Highlights

Pros:
Good location for skiers
Standard amenities
Cons:
Overpriced food
Small room and bathroom

Categories

Cleanliness
7.38
The bathroom was the smallest I ever experienced in Japan.
Service
9.99
Standard service quality for a hotel of this rating.
Location
9.39
The only positive note is its location near the Kokusai lift.
Room Quality
6.84
The room was small and the bed narrow.
Amenities
9.37
Standard quality for this hotel tier.
Value for Money
6.33
Definitely overpriced for what it is.
Food and Beverage
6.38
The breakfast was overpriced and cheaply average.
Overall Experience
8.35
Overall disappointment due to high prices and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-16 20:32

Property Description

Luxurious Ski-in, Ski-out Hotel in Hakuba

Ski-to-door Access and Free Parking
Hakuba Märchen House offers the convenience of ski-to-door access, perfect for ski enthusiasts looking to hit the slopes effortlessly. Additionally, the hotel provides free private parking for guests who prefer to drive, ensuring a hassle-free stay from the moment you arrive.

Comfortable Rooms with Modern Amenities
Each air-conditioned room at Hakuba Märchen House features free WiFi, a flat-screen TV, and free toiletries for your convenience. Whether you're unwinding after a day of skiing or gearing up for outdoor adventures, our rooms provide the comfort and amenities you need for a relaxing stay.

Prime Location for Outdoor Activities
Located near popular ski resorts like Happo-One Ski Resort and Hakuba Goryu Ski Resort, as well as offering activities like skiing and cycling, Hakuba Märchen House is the ideal destination for outdoor enthusiasts. Explore the beauty of Hakuba and make the most of your stay with us.

Book your stay at Hakuba Märchen House now for an unforgettable winter getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8
Based on 23 reviews
Cleanliness: 7.38
Service: 9.99
Location: 9.39
Room Quality: 6.84
Amenities: 9.37
Value for Money: 6.33
Food and Beverage: 6.38
Overall Experience: 8.35
G
Gianpaolo family_with_children id
3
I will never go back to that Hotel
Pros:

The breakfast at 3,000 yen per person was overpriced. It was a basic breakfast, cheap average food. We only had dinner once because at 10,000 yen per person was really overprices in comparison to other hotels and downtown restaurants.
The only positive note is the location for skier: is near the Kokusai lift. But is far from the restaurants and bars downtown

Cons:

Definetely overpriced for what it is. At 60,000 yen per night ( through Booking.com) I was expecting much more. The room was small, the bed narrow, the bathroom was the smallest bathroom I ever experienced in Japan, which is well known for small bathrooms. I was even more irritated when a friend of mine, who joined me, paid almost half the price because he booked from a Japanese website ( he speaks fluent Japanese and I don't)

2026-03-12 via Nuitee
C
Cañedo couple mx
9
2026-02-11 via Nuitee
J
John Jason
10
Pros:

The property and staff were AMAZING! The location was perfect, in walking distance to Happo One. I loved the traditional style of the accommodations. I highly recommend this establishment to anyone who is looking to ski or snowboard during the day and a touch of traditional Japanese when it is time to rest and relax.

2025-03-16 via Nuitee
K
Kelsey young couple us
8
Amazing location for ski trip
Pros:

Location was everything, walked out the door and got on the chair lift.

Cons:

This is an older building, and although clean it could use small upgrades

2025-03-04 via Nuitee
P
Paul group au
8
Very good
2025-02-18 via Nuitee
J
Jonathan
8
Pros:

Good traditional style room with futon beds. Basic but serviceable onsen. Good access to ski fields. Free puddings each day!

2025-02-14 via Nuitee
B
Brian young couple au
7
A great stay and relaxing and convenient location to ski lift.
Pros:

Great location a short walk to the Kokusai lift

Cons:

A little further away from shops and restaurants

2025-02-10 via Nuitee
T
Tracy family with young children sg
8
Google map street view does not do this place justice
Pros:

Was initially hesitant to book because it looks quite remote and is a far walk to anywhere from Google map street view (they were mostly non-winter images). Marches House is located just next to Kokusai area where Evergreen ski school is. There is a path through its private carpark leading straight to the ski school meeting point, albeit it is quite a steep climb up. Appreciate the snacks (pudding, jelly, coffee, etc) in the lobby area, which helps give quick energy boost upon return from full day skiing. Love the amenities laid out in the lobby area, allowing us to have daily face mask treatments! We had the Japanese style room with en-suite bathroom which was comfortable, though I prefer to use the 24 hours public bath. Breakfast (additional cost) was nice, staff were friendly. There’s also a common room where we could rest before checking in / after checking out. Taxi from train station (and vice versa) were reimbursed/voucher provided. And not forgetting to mention Tony-san’s Japanese-style massage (separate cost) - should have booked more sessions to loosen my stiff back rather than only once on the last day. Overall, recommended and would stay here again for visits to Happo-One.

Cons:

While it is near to Kokusai ski area (last hotel on that uphill stretch of road), it is relatively further to the restaurant area - nearest would be at Mominoki Hotel, which is 10-15 mins walk away (still ok, but limited food choices), or a 1+km walk to The Happo area (uphill walk back). Really depends on individual preferences, i.e., proximity to slopes vs eateriesm; we prioritize the former so ok with us; walk to eateries still manageable.

2025-01-31 via Nuitee
A
Adam group au
9
Superb
Pros:

It was an all-round good value for money option with good access to nearby ski lift.

Cons:

A shuttle bus from the train station would have been amazing. Even if it's a paid service. We walked all the way with suitcase and snowboard bag which was very difficult.

2025-01-27 via Nuitee
P
Pascal
10
Pros:

Grst

2025-01-25 via Nuitee
L
Leon
10
Pros:

Easy access to skiing, good breakfast, othe quality food nearby.

2025-01-24 via Nuitee
A
Ali young couple us
5
Over priced, not a great location, nice view, no onsen
Pros:

Close to lifts for Happo

Cons:

Difficult to reach any other place in happo

2025-01-22 via Nuitee
T
Timothy
10
Pros:

Great place, would recommend to everyone

2025-01-14 via Nuitee
P
Pei young couple sg
6
Rather expensive for its poor location even with new rooms.
Pros:

Clean and new rooms.

Cons:

Far too uphill but worse part was the long slippery slope off the road to the hotel entrance. It’s dangerous when lugging luggage and when it’s icy.

2024-03-20 via Nuitee
A
Amy-lee solo traveller au
10
Overall pleasant stay and close to ski resorts with shuttle buses for the other mountains close by
Pros:

Close to Happo one ski resort, the amenities alone inside this property made it quite worth the money. It has just about everything you need and then some to have a pleasant stay. Fresh towels every day also!

Cons:

In the snow season the walkway outside can be quite icy and slippery as it’s on a slight incline

2024-03-03 via Nuitee
S
Shuhuai young couple tw
10
Exceptional
2024-02-21 via Nuitee
C
Craig group us
7
Nice older hotel
Pros:

The buffet breakfast was good. The location was good. Don't walk to the gondola. Use the Kokusai 1 chairlift. You can buy lift tickets there. The staff was very helpful.

Cons:

There isn't an elevator. You need to carry your bags to your room. The main entrance is about a 100 feet from the parking lot where you are dropped off. Walking to town isn't too bad. However, walking back is uphill. All the restaurants were in town.

2024-02-15 via Nuitee
J
Jake group au
10
Exceptional
Pros:

Friendly service, great location… right on a chair lift!

2024-01-21 via Nuitee
S
Sherlyn group sg
10
Exceptional
Pros:

Marchen house exceeded my expectations. Definitely value for money. The place is clean, the staff is friendly and very helpful.
The room was a good size for 2 pax. Although the facilities looks abit old but everything was working very well!
My friend and I enjoyed the traditional Japanese public bath (which is open 24h) very much!
Initially we were a little daunted by the long uphill walk from the gondola to the hotel. We soon realise that it is must more accessible to walk from kokusai slopes (from evergreen ski school) to the hotel!

All in all, we had a very good stay and would highly recommend this accommodation for any guests looking for a value for money and convenient + comfortable accommodation during their ski/snowboard trip.

2023-02-21 via Nuitee
H
Heron group au
2
will look to other options next hakuba trip
Pros:

large room to accomodate 4

Cons:

poor amenities
no lift
hard to access with luggage
no guest services

2023-02-20 via Nuitee