Sapa Village Hotel

Hotels
9.4 (378 reviews)
Alley 520 Dien Bien Phu , Sa Pa City, Lao Cai , Sa Pa , vn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good food
Cleanliness
Cons:
Some dated features
Occasional Wi-Fi issues
Limited vegetarian breakfast options

Categories

Cleanliness
9.19
Cleanliness was generally noted as a highlight with a strong shower and well-maintained areas.
Service
10
Staff were described as extremely friendly and accommodating, consistently praised throughout the reviews.
Location
9.66
Multiple reviews highlighted a very convenient location near the market and good views.
Room Quality
9.2
Rooms were described as comfortable, although some complaints about dated decor were mentioned.
Amenities
8.65
Amenities were satisfactory, but issues were noted regarding the TV and Wi-Fi.
Value for Money
9.18
Rated fairly considering alternative accommodations mentioned in reviews.
Food and Beverage
9.64
Breakfast and meals received positive remarks for variety and quality.
Overall Experience
9.69
Overall experience was excellent with high satisfaction mentioned in most reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:09

Property Description

Luxurious Accommodation
Sapa Village Hotel in Sa Pa offers a comfortable stay with free WiFi and an on-site restaurant. Each room is well-equipped with a TV, some boasting scenic mountain or lake views. Enjoy the convenience of a private bathroom with complimentary toiletries and cozy slippers.

Convenient Amenities
Indulge in room service and explore nearby attractions like Sa Pa Lake and Central Square, just a short drive away.

Ideal Location
Located just 8 km from Fansipan Mountain, this hotel is the perfect base for your Sa Pa adventures. Book now for a memorable stay at Sapa Village Hotel.

Important information:

Please note that guests staying until 31 December 2018 enjoy below benefits:
- Welcome drink upon arrival
- Complimentary room upgrade (subject to availability)
- Complimentary early check-in from 12:00, OR late check-out until 14:00 (subject to availability)
- 10% discount on tour booking, car/bike rental, and laundry serviceGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for VND 290,000 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 378 reviews
Cleanliness: 9.19
Service: 10
Location: 9.66
Room Quality: 9.2
Amenities: 8.65
Value for Money: 9.18
Food and Beverage: 9.64
Overall Experience: 9.69
V
Viswaragavan • family_with_children • in
9
2026-02-14 • via Nuitee
E
EP • extended_group • ph
9
We will certainly come back. Strongly recommend the hotel to anyone planning to go to Sapa.
Pros:

The supportive and kind staff specially Ms Grace and Mr Dung who are both are very helpful. Extend assistance beyond scheduled hours. The breakfast is also good with different option to choose.

Cons:

We are satisfied during our stay, nothing to complain about.

2026-02-12 • via Nuitee
A
Antonio • family_with_children • es
8
2026-02-11 • via Nuitee
A
Amanda • couple • us
10
Would stay again.
Pros:

The heat and hot water worked well. Laundry service down stairs. The breakfast option are great. All the staff are very nice.

Cons:

Nothing

2026-02-08 • via Nuitee
K
Kim • couple • au
8
Sapa January 2026
Pros:

I liked the outdoors feeling. With the outdoors lift. Large room. Plenty of light, good view of Sapa town. Good hot water system. Buffet breakfast, and also a night restaurant. Lovely gardens.

Cons:

Because it was wet I didn't like the stairs. We were on level9. Two flights of stairs to the lift then you get out at level 7 another 2 flights of stairs to level 9. It was very cold and the aircon wasn't strong enough to heat the whole room or bathroom. We were freezing. Wouldn't recommend to people with joint problems etc. Small bathroom with very low ceiling, very cold and damp. No extra pillows or rugs. No reading material of things to do and see, this would have been helpful. You can't rely on the mobile.

2026-01-27 • via Nuitee
E
EVANGELOS • family_with_children • gr
10
Very good hotel with very helpfull staff
Pros:

The staff very friendly and the room its very comfort and clean

Cons:

Nothing

2026-01-27 • via Nuitee
I
Iñaki • extended_group • es
3
Muy mala experiencia en Sa Pa Village
Cons:

Nuestra experiencia en este hotel fue muy decepcionante de principio a fin.

Llegamos a las 6:00 de la mañana y pagamos un early check-in, algo que nos parece totalmente razonable. Pudimos entrar en la habitación sin problema. Sin embargo, esa misma tarde nos informaron de que debíamos cambiar de habitación porque en esa planta se iba a celebrar una fiesta y habría mucho ruido. Tuvimos que recoger nuestras cosas y mudarnos por decisión exclusiva del hotel.

La nueva habitación, aparentemente superior, resultó ser aún peor: esa misma noche descubrimos un acceso en la pared por el que se oían ruidos y comprobamos que había una rata, que tenía acceso directo a nuestras camas. Avisamos inmediatamente a recepción y, de nuevo, tuvimos que cambiarnos de habitación por tercera vez. Incluso un empleado acudió a tapar agujeros y conductos de la nueva habitación por los que podía entrar el animal, algo que desde luego no transmite ninguna sensación de seguridad ni higiene.

Esa noche consumimos algunos productos del minibar (galletas y patatas), pero en ningún momento el hotel tuvo el detalle de ofrecernos una compensación, pese a todos los inconvenientes sufridos y a que los cambios de habitación no fueron por decisión nuestra.

Al día siguiente, tras hacer el check-out a las 12:00, preguntamos si sería posible ducharnos por la tarde antes de un viaje largo que teníamos esa noche. Nos dijeron que sí, pero únicamente pagando otra habitación extra. Accedimos, aunque consideramos que, dadas las circunstancias (múltiples cambios de habitación y la presencia de una rata), al menos eso debería haber sido un gesto de cortesía.

Para colmo, la habitación que nos asignaron exclusivamente para ducharnos tenía la ducha rota y la puerta del balcón no cerraba correctamente. Sabiendo que ese día las temperaturas en Sa Pa eran bastante bajas, pasamos mucho frío, lo que hizo la experiencia todavía más desagradable.

2026-01-25 • via Nuitee
M
Michael • extended_group • us
10
Pros:

The staff were very kind and went out of their way to assist us.

Cons:

There were exposed wires on the TV outlet which gave us a 120V shock.

2026-01-24 • via Nuitee
ขวัญใจ • couple • th
10
2026-01-23 • via Nuitee
L
Lewis • couple • gb
6
Good value for money
Pros:

Location was great and we were able to check in very late

Cons:

The room felt quite damp and it was a bit noisy as the cleaner’s cupboard was right next to our room

2026-01-23 • via Nuitee
K
Klaus • couple • de
7
Aufgrund der Freundlichkeit und Lage für ein paar Tage in Ordnung
Pros:

Die gute Aussicht, der freundliche Service, Hilfestellung bei Aktivitäten, Zimmerservice, Möglichkeit Late Check Out

Cons:

Auswahl Frühstück, Baulärm, Geruch von verbrannten Plastik aus den Kamin Öfen der umliegenden Häuser, Renovierungsstau

2026-01-22 • via Nuitee
A
Andrew • couple • gb
7
Pros:

Staff were great, great bathroom and a lovely breakfast

Cons:

Room was damp and the bed was quite hard. On our last night there was a huge gathering in the restaurant opposite our room. They were shouting and smoking right outside our door and we had to leave to get some peace.

2026-01-22 • via Nuitee
B
Brygida D. • family_with_children • gb
10
Pros:

Widok z mojego pokoju był niesamowity,czystość, dbałość o szczegóły ( świeże kwiaty) ,zainteresowanie obsługi hotelu gośćmi, wszystko było bez zarzutu.Z pewnością wrócę tylko do tego hotelu.

Cons:

Wszystko było ok.

2026-01-21 • via Nuitee
G
Govindaraju • family_with_children • in
8
2026-01-21 • via Nuitee
E
Elizabeth Geralda • extended_group • br
10
2026-01-21 • via Nuitee
C
Conrado • couple • ca
10
Excellent. Thank you Sapa Village Hotel. Highly recommended.
Pros:

Perfect location. Friendly and accommodating staff. A good variety of tasty breakfast options. Excellent stay.

Cons:

Bed was big, almost king size but hard. Should have requested a room with a softer/medium hard bed to suit lower back pain issues.

2026-01-20 • via Nuitee
H
Hannah • couple • tw
10
Loved their service the most. I never felt helpless as a guest.
Pros:

Cool outdoor elevator, pretty rooms

Cons:

The water heating but it was manageable

2026-01-20 • via Nuitee
R
Ravindra • extended_group • au
9
2026-01-20 • via Nuitee
A
Alicja • couple • pl
7
Pros:

Pokój jest duży z pięknym widokiem. Dużym plusem był zamykany prysznic, co jest rzadkością w Wietnamie. Śniadanie jest dostępne z bardzo dużym wyborem potraw lokalnych ale i europejskich.

Cons:

Hotel wg mnie ma swoje najlepsze lata ma za sobą. Ma on potencjał, ale widać już zniszczenia, bród. Pleśń pod prysznicem, niedoczyszczone uchwyty. Trafiliśmy do Sapa, kiedy padało, więc buty itd. były przemoknięte - w hotelu nie ma możliwości, warunków do ich wysuszenia. Pokój ogrzewany jest klimatyzacją. W restauracji hotelowej jest bardzo zimno.

2026-01-20 • via Nuitee
Q
Quân • couple • vn
10
2026-01-19 • via Nuitee