Relais Castel Nuovo

Hotels
9.8 (1233 reviews)
Piazza Municipio 84 , Naples , it

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Noisy area

Categories

Cleanliness
9.26
Guest noted issues with cleanliness, specifically mentioning dust and water pressure.
Service
9.99
Many reviews praised the friendly and helpful nature of the staff, especially Antonio.
Location
10
The location received high praise, being close to the port and city attractions, though it was noted to be noisy.
Room Quality
9.71
Rooms were described as clean and spacious, although some mentioned issues with bathroom size.
Amenities
9.74
Amenities were mentioned positively with adequate kitchen facilities.
Value for Money
9.97
Overall value perceived as good, despite some comments on pricing.
Food and Beverage
9.75
Food and beverage not explicitly reviewed; standard quality for this hotel tier.
Overall Experience
10
Generally positive experiences highlighted across multiple reviews, with specific commendations for service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:30

Property Description

Prime Location in Naples
Located just steps away from Maschio Angioino and Molo Beverello, Relais Castel Nuovo offers the perfect blend of convenience and comfort for your stay in Naples.

Modern Apartments with All Amenities
Each apartment at Relais Castel Nuovo is thoughtfully designed with air conditioning, a fully equipped kitchen, and a private bathroom. Enjoy the convenience of daily cleaning and fresh towels during your stay.

Near Major Attractions
Explore Naples with ease as Palazzo Reale Napoli and San Carlo Theatre are within walking distance. With Municipio metro Station nearby, the entire city is at your fingertips.

Book your stay at Relais Castel Nuovo now for a memorable experience in Naples!

Important information:

A surcharge of EUR 20 applies for arrivals from 20:00 to 22:00, and of EUR 30 for arrivals from 22:00 until 00:00. All requests for late arrival are subject to confirmation by the property.In the event of an early departure, the property will charge you the full amount for your stay.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 30 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.8
Based on 1233 reviews
Cleanliness: 9.26
Service: 9.99
Location: 10
Room Quality: 9.71
Amenities: 9.74
Value for Money: 9.97
Food and Beverage: 9.75
Overall Experience: 10
P
Pleșa • couple • ro
10
Un sejur foarte plăcut, într-o locație excelentă și cu o gazdă primitoare.
Pros:

Locația este excelentă, foarte aproape de centru, de port și de metrou. Apartamentul a fost curat, magazin alimentar la parter. Gazda a fost foarte primitoare și amabilă.

2026-04-16 • via Nuitee
A
alessandro • family_with_children • it
10
Pros:

Tutto

Cons:

.

2026-04-15 • via Nuitee
R
RAFFAELE • couple • it
8
Pros:

Ottima posizione bellissimo panorama e strategico per tutte le escursioni Antonio persona squisita gentilissimo e molto disponibile

2026-04-15 • via Nuitee
M
Melike • couple • tr
10
Perfect
Pros:

Perfect terrace, perfect view, definitely recommended. could be best stay in Naples, building was good in a good area, apartment itself is very modern

2026-04-13 • via Nuitee
T
Tomomi • couple • jp
10
Pros:

とても快適なアパートでした
ホストのアントニオさんが親切にして下さいました
ありがとうございました
またナポリに旅行する時は是非泊まりたいです

2026-04-12 • via Nuitee
D
Daniela • extended_group • sk
10
2026-04-12 • via Nuitee
J
janice • couple • us
10
Perfect place for a stay in Naples
Pros:

Very convenient location, across from ferry terminal. Easy walk to great places to eat ! Very large room,comfortable bed .Antonio greeted us at the door and showed us around

Cons:

Nothing

2026-04-11 • via Nuitee
D
David • couple • de
10
Sehr angenehm.
Pros:

Gastgeber Antonio war supernett und sehr hilfsbereit! Sehr zu empfehlen!

2026-04-10 • via Nuitee
C
coralie • couple • fr
10
Je reviendrai dans ce logement avec plaisir
Pros:

Antonio a été très accueillant. Emplacement idéal pour se balader à pied et prendre un ferry. Appartement au calme

2026-04-09 • via Nuitee
A
Anna • family_with_children • gb
10
2026-04-07 • via Nuitee
S
Susanne • couple • us
10
In a word "perfect"!!
Pros:

We loved sitting on the balcony in the very comfortable outdoor couch watching all the activity at the port and the beautiful views.
The location couldn't be better. Our taxi from the airport said " you are staying in the nicest area of Naples". It was easy to go outside in the morning, turn the corner and sit down for our espresso and a pastry. Around the other corner is an incredible Italian restaurant "Lazzoro" Spelling probably wrong but delicious food, inexpensive and very welcoming. Antonio was also a joy! If you're going to Naples, book this place...if available!

Cons:

N/a

2026-04-07 • via Nuitee
M
Martina • couple • cz
9
2026-04-07 • via Nuitee
M
Mark • couple • au
9
Great apartment in Naples
Pros:

Nice modern apartment, reasonable size, nice bathroom and in a great location, for the metro, alibus and a range of good restaurants. Antonio the host was excellent.

Cons:

Nothing

2026-04-06 • via Nuitee
G
Giovanni Mochi • family_with_children • it
9
2026-04-05 • via Nuitee
J
JEAN P KHAOULI • couple • us
10
Estancia excepcional con todas las comodidades y atención impecable
Pros:

Una experiencia realmente destacada. El apartamento está completamente equipado y ofrece todas las comodidades necesarias para una estancia confortable, incluyendo una cocina bien dotada y espacios amplios y funcionales. Todo estaba en excelentes condiciones.

El anfitrión merece una mención especial: sumamente atento, amable y siempre disponible. La comunicación fue constante y eficiente, brindando apoyo inmediato en todo momento, lo cual elevó significativamente la calidad de la experiencia.

Cons:

Como punto a considerar, la ubicación puede resultar un poco confusa al momento de la llegada, ya que no se trata de un hotel tradicional. Asimismo, los alrededores no son especialmente atractivos.

Adicionalmente, si llega con vehículo, el estacionamiento en la zona puede ser costoso, aunque este aspecto es externo al alojamiento.

2026-04-05 • via Nuitee
E
Eric • family_with_children • fr
9
Très bon rapport qualité prix
Pros:

Disponibilité du personnel (Antonio) très sympathique et serviable.
L'appartement avec sa terrasse et son emplacement avec sa proximité des transports en commun qui reste très appréciable.
Ménage fait chaque matin.
Literie confortable
Appartement très propre.

Cons:

Le bruit du voisinage mal insonorisé.
Les 2 tabourets de cuisine obsolètes et pas confortable (ça reste un détail)

2026-04-03 • via Nuitee
V
Vagrotelli • couple • it
10
Super weekend a Napoili
Pros:

Antonio è un host preparatissimo, puntuale e super disponibile per qualsiasi cosa. La camera è pulita e ordinata, c'è il servizio di pulizia mattutino e il cambio asciugamani se richiesto, oltre che altri servizi secondari come macchinetta del caffè e ascensore. Appartamento comodo e in ottima posizione per visitare Napoli a piedi.

2026-04-01 • via Nuitee
C
Cristiano • family_with_children • it
8
2026-04-01 • via Nuitee
M
Maribel • family_with_children • es
9
Pros:

Amabilidad y ubicación

2026-03-30 • via Nuitee
D
Di DIO • family_with_children • it
9
Pros:

Stanza molto grande, ariosa, pulita e con bellissima vista. Siamo stati accolti con simpatia e professionalità e abbiamo ricevuto tutte le spiegazioni per qualsiasi cosa potesse servirci durante il nostro soggiorno.

Cons:

Potrebbe essere permesso lasciare i bagagli dopo il check-out senza pagare somme aggiuntive.

2026-03-25 • via Nuitee