Relais Castel Nuovo

Hotels
9.8 (1194 reviews)
Piazza Municipio 84 , Naples , it

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Noisy area

Categories

Cleanliness
9.26
Guest noted issues with cleanliness, specifically mentioning dust and water pressure.
Service
9.99
Many reviews praised the friendly and helpful nature of the staff, especially Antonio.
Location
10
The location received high praise, being close to the port and city attractions, though it was noted to be noisy.
Room Quality
9.71
Rooms were described as clean and spacious, although some mentioned issues with bathroom size.
Amenities
9.74
Amenities were mentioned positively with adequate kitchen facilities.
Value for Money
9.97
Overall value perceived as good, despite some comments on pricing.
Food and Beverage
9.75
Food and beverage not explicitly reviewed; standard quality for this hotel tier.
Overall Experience
10
Generally positive experiences highlighted across multiple reviews, with specific commendations for service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:30

Property Description

Prime Location in Naples
Located just steps away from Maschio Angioino and Molo Beverello, Relais Castel Nuovo offers the perfect blend of convenience and comfort for your stay in Naples.

Modern Apartments with All Amenities
Each apartment at Relais Castel Nuovo is thoughtfully designed with air conditioning, a fully equipped kitchen, and a private bathroom. Enjoy the convenience of daily cleaning and fresh towels during your stay.

Near Major Attractions
Explore Naples with ease as Palazzo Reale Napoli and San Carlo Theatre are within walking distance. With Municipio metro Station nearby, the entire city is at your fingertips.

Book your stay at Relais Castel Nuovo now for a memorable experience in Naples!

Important information:

A surcharge of EUR 20 applies for arrivals from 20:00 to 22:00, and of EUR 30 for arrivals from 22:00 until 00:00. All requests for late arrival are subject to confirmation by the property.In the event of an early departure, the property will charge you the full amount for your stay.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 30 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.8
Based on 1194 reviews
Cleanliness: 9.26
Service: 9.99
Location: 10
Room Quality: 9.71
Amenities: 9.74
Value for Money: 9.97
Food and Beverage: 9.75
Overall Experience: 10
D
Di DIO • family_with_children • it
9
Pros:

Stanza molto grande, ariosa, pulita e con bellissima vista. Siamo stati accolti con simpatia e professionalità e abbiamo ricevuto tutte le spiegazioni per qualsiasi cosa potesse servirci durante il nostro soggiorno.

Cons:

Potrebbe essere permesso lasciare i bagagli dopo il check-out senza pagare somme aggiuntive.

2026-03-25 • via Nuitee
O
Olga • couple • cz
9
Pros:

Velmi dobrá lokalita (blízkost autobusu, který jezdí na letiště). Ubytování velmi čisté a mnoho vybavení. Majitel byl velmi přátelský a vstřícný.

2026-03-23 • via Nuitee
T
TAKASHI • solo_traveller • jp
10
素晴らしい
Pros:

ラナイからのビューが、素晴らしい。ヴェスビオからカプリ島まで眺めながら飲むコーヒーが素晴らしい。
事前のやりとり、施設の使い方の説明も丁寧。EVのシステムが独特で面白かった。
リネン交換も日々あり。冷蔵庫の水、コーラは2本ずつサービスあり。
また泊まりたい！

Cons:

エアコンの効きが多少悪いのと、機密性が多少悪く、TVの音量には少し気を使った。
洗濯機は、乾燥機は無しだったが、物干しもあり、ラナイに干せたので、問題はなかった。

2026-03-17 • via Nuitee
M
Marina • family_with_children • gr
10
❤️
Pros:

Κάθε μέρα καθαριότητα. Είχε κουζίνα, καφέ, τσάι. Άνετα τα κλινοσκεπάσματα, μαξιλάρια. Ζεστο νερό. Ήταν συμπαθητικό.

Cons:

Δεν ειχε αλάτι, λάδι.

2026-03-16 • via Nuitee
N
Neus A • family_with_children • es
8
2026-03-16 • via Nuitee
F
Francisco Javier • family_with_children • es
10
Estupendo apartamento magníficamente ubicado.
Pros:

Magnífico y completo equipamiento. Extraordinaria ubicación frente a la terminal del Puerto de Nápoles. Estación de Metro (Municipio) a 50 metros.

2026-03-15 • via Nuitee
D
DanyRoby1712 • family_with_children • it
9
Assolutamente consigliato
Pros:

Posizione, pulizia, com'era strutturata l'appartamento.
Comunicazione con il proprietario.

2026-03-11 • via Nuitee
I
ihsan • couple • tr
9
Un soggiorno perfetto, tutto bene, ordinato
Pros:

La camera pulita e ben ordinata

2026-03-09 • via Nuitee
M
Marc • couple • fr
9
Bon séjour.
Pros:

Bel emplacement dans Naples à coté de tout. Grande chambre. Enfin un studio bien fait pour pouvoir manger et relativement bien équipé.

Cons:

Juste bruit de la rue, mais on est en ville. Le double vitrage s'imposerait.

2026-03-09 • via Nuitee
D
DanDragomir • couple • ro
10
EXCELENT
Pros:

Excelent. Recomand. Locația este extraordinară... peste stradă de port și se stația Alibus care merge la aeroport si la gară. La câteva minute de mers pe jos de str Toledo, de Piața Plebiscito, castelele istorice și alte obiective... mai aproape decât arata pe maps. Antonio ne-a explicat tot ceea ce era de știut... Curățenie EXEMPLARĂ, totul cu bun gust, bucatăria utilată , apă ceai și cafea ... lenjerie impecabila, prosoape schimbate zilnic, etc...

Cons:

Nimic

2026-03-07 • via Nuitee
M
miguel angel • couple • ar
9
Pros:

La ubicación es ideal, el apartamento es muy cómodo y muy bien equipado. Antonio nos dió buenas recomendaciones y fue muy atento. Volvería sin dudarlo

2026-03-06 • via Nuitee
S
Shendee • solo_traveller • us
7
Construction and traffic. Otherwise a great place.
Pros:

Location close to a port, facilities, kitchen, microwave, close to restaurants

Cons:

Next door Construction starts promptly at 8am, so the noise woke me up. The rental unit is next to a major conduit.The traffic noise at night also kept me up. So I had at most 7 hours of sleep.

2026-03-03 • via Nuitee
G
Gaetano • couple • it
9
2026-03-03 • via Nuitee
J
James • couple • gb
10
Enjoyable
Pros:

Clean and conveniently located.

Cons:

Not applicable

2026-03-02 • via Nuitee
T
Thomas • couple • gb
10
Would stay again!
Pros:

Very clean, exactly how described

2026-02-27 • via Nuitee
P
Pasquale • family_with_children • it
10
2026-02-26 • via Nuitee
S
SONA • family_with_children • am
10
2026-02-26 • via Nuitee
J
Jan • family_with_children • pl
10
2026-02-26 • via Nuitee
A
Andrea • couple • de
8
2026-02-26 • via Nuitee
F
Francesca • solo_traveller • it
9
Pros:

Antonio é una persona gentilissima, a modo educata, organizzata e precisa. Tutto é stato perfetto.
Mi ha pure concesso un upgrade in un appartamento con terrazzo. Consigliato. Ottima posizione

2026-02-23 • via Nuitee