Relais Castel Nuovo

Hotels
9.8 (1191 reviews)
Piazza Municipio 84 , Naples , it

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Noisy area

Categories

Cleanliness
9.26
Guest noted issues with cleanliness, specifically mentioning dust and water pressure.
Service
9.99
Many reviews praised the friendly and helpful nature of the staff, especially Antonio.
Location
10
The location received high praise, being close to the port and city attractions, though it was noted to be noisy.
Room Quality
9.71
Rooms were described as clean and spacious, although some mentioned issues with bathroom size.
Amenities
9.74
Amenities were mentioned positively with adequate kitchen facilities.
Value for Money
9.97
Overall value perceived as good, despite some comments on pricing.
Food and Beverage
9.75
Food and beverage not explicitly reviewed; standard quality for this hotel tier.
Overall Experience
10
Generally positive experiences highlighted across multiple reviews, with specific commendations for service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:30

Property Description

Prime Location in Naples
Located just steps away from Maschio Angioino and Molo Beverello, Relais Castel Nuovo offers the perfect blend of convenience and comfort for your stay in Naples.

Modern Apartments with All Amenities
Each apartment at Relais Castel Nuovo is thoughtfully designed with air conditioning, a fully equipped kitchen, and a private bathroom. Enjoy the convenience of daily cleaning and fresh towels during your stay.

Near Major Attractions
Explore Naples with ease as Palazzo Reale Napoli and San Carlo Theatre are within walking distance. With Municipio metro Station nearby, the entire city is at your fingertips.

Book your stay at Relais Castel Nuovo now for a memorable experience in Naples!

Important information:

A surcharge of EUR 20 applies for arrivals from 20:00 to 22:00, and of EUR 30 for arrivals from 22:00 until 00:00. All requests for late arrival are subject to confirmation by the property.In the event of an early departure, the property will charge you the full amount for your stay.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 30 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.8
Based on 1191 reviews
Cleanliness: 9.26
Service: 9.99
Location: 10
Room Quality: 9.71
Amenities: 9.74
Value for Money: 9.97
Food and Beverage: 9.75
Overall Experience: 10
G
George • couple • us
8
2026-02-11 • via Nuitee
G
GOLD HOLENDER • couple • uy
10
Excelente alojamiento en Napoles
Pros:

Ubicacion inmejorable,habitacion espaciosa y luminosa y muy bien equipada, atencion de Antonio 10 puntos

Cons:

Nada

2026-02-09 • via Nuitee
A
Aldo • couple • it
8
Tutto buono per un soggiorno comodo e confortevole
Pros:

Posizione super, gentilezza dello staff con risposte rapide

Cons:

Nulla

2026-02-09 • via Nuitee
M
marianelli • couple • it
6
Pros:

La posizione

Cons:

Erano uffici adibiti a camere

2026-01-29 • via Nuitee
I
Iwamoto • couple • us
10
Pros:

Everything was very clean, great location, they left water and sent us places to visit via message, as well as directions to the hotel.

2026-01-27 • via Nuitee
B
Barbara • family_with_children • de
8
Pros:

Die Lage war unschlagbar. Sehr zentral, alles gut erreichbar. Das Apartment war gut eingerichtet und Antonio hat uns alles bestens und genau erklärt.

Cons:

Der Lärm. Es sollte genauer im Angebot darauf hingewiesen werden, dass es sehr laut ist und nur, gerade nachts, mit Ohrstöpsel oder als Schwerhöriger zu ertragen ist.

2026-01-23 • via Nuitee
R
RINALDO • couple • it
10
2026-01-21 • via Nuitee
S
Simona • solo_traveller • it
7
consiglio per brevi soggiorni
Pros:

L'accoglienza e lo spazio dell'appartamento. La cucina è ben attrezzata

Cons:

Ho trovato della polvere. Peccato!

2026-01-20 • via Nuitee
C
Colin • couple • us
7
Excellent checkin service from Antonio, but the bathroom/shower were uncomfortably small and cramped
Pros:

Antonio clearly provided directions and instructions for check in, and he met us in person to check us in and explain the property and rules. It was pouring rain and extremely windy when we arrived, and so it took us longer to get from the metro station to the apartment. Antonio waited patiently for us and was extremely helpful in getting us out of the elements into the apartment quickly so we could settle down.

Cons:

The bathroom was small, and the shower was very small and cramped. It wasn't a comfortable or refreshing shower experience.

2026-01-20 • via Nuitee
M
marco • couple • it
10
2026-01-20 • via Nuitee
N
NATSUMI • couple • jp
10
2026-01-19 • via Nuitee
E
Emilio • extended_group • fr
7
2026-01-19 • via Nuitee
P
Paolo • solo_traveller • gb
8
Excellent location, walking distance to the heart of Napoli, a perfect pied a terre
2026-01-19 • via Nuitee
E
Elia Ariel • solo_traveller • it
7
Pros:

Posizione, aria condizionata, spazi

Cons:

Poco luminoso, e il bagno non era pulitissimo

2026-01-19 • via Nuitee
A
Antonella • couple • it
8
2026-01-19 • via Nuitee
A
Andrea • family_with_children • it
10
Fantastica l’accoglienza, posizione, pulizie
Pros:

Eccellente da tutti i punti di vista

Cons:

Nulla

2026-01-19 • via Nuitee
V
VIVIANA • family_with_children • it
10
Vedi Napoli e poi.... ci torni!
Pros:

La posizione centrale,vicino al castello del Maschio Angioino, comoda per la fermata metro. La terrazza, con vista spettacolare sul Vesuvio. La gentilezza del gestore.

Cons:

..

2026-01-18 • via Nuitee
J
Joanne • family_with_children • mt
10
Absolutely fantastic and the owner speaks good English and very nice
Pros:

Excellent location. Good shower and kitchen facilities

Cons:

Nothing

2026-01-15 • via Nuitee
P
Paul • couple • mt
10
2026-01-15 • via Nuitee
A
Arman • couple • am
10
2026-01-13 • via Nuitee