Relais Castel Nuovo

Hotels
9.8 (1287 reviews)
Piazza Municipio 84 , Naples , it

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Noisy area

Categories

Cleanliness
9.26
Guest noted issues with cleanliness, specifically mentioning dust and water pressure.
Service
9.99
Many reviews praised the friendly and helpful nature of the staff, especially Antonio.
Location
10
The location received high praise, being close to the port and city attractions, though it was noted to be noisy.
Room Quality
9.71
Rooms were described as clean and spacious, although some mentioned issues with bathroom size.
Amenities
9.74
Amenities were mentioned positively with adequate kitchen facilities.
Value for Money
9.97
Overall value perceived as good, despite some comments on pricing.
Food and Beverage
9.75
Food and beverage not explicitly reviewed; standard quality for this hotel tier.
Overall Experience
10
Generally positive experiences highlighted across multiple reviews, with specific commendations for service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:30

Property Description

Prime Location in Naples
Located just steps away from Maschio Angioino and Molo Beverello, Relais Castel Nuovo offers the perfect blend of convenience and comfort for your stay in Naples.

Modern Apartments with All Amenities
Each apartment at Relais Castel Nuovo is thoughtfully designed with air conditioning, a fully equipped kitchen, and a private bathroom. Enjoy the convenience of daily cleaning and fresh towels during your stay.

Near Major Attractions
Explore Naples with ease as Palazzo Reale Napoli and San Carlo Theatre are within walking distance. With Municipio metro Station nearby, the entire city is at your fingertips.

Book your stay at Relais Castel Nuovo now for a memorable experience in Naples!

Important information:

A surcharge of EUR 20 applies for arrivals from 20:00 to 22:00, and of EUR 30 for arrivals from 22:00 until 00:00. All requests for late arrival are subject to confirmation by the property.In the event of an early departure, the property will charge you the full amount for your stay.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 30 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.8
Based on 1287 reviews
Cleanliness: 9.26
Service: 9.99
Location: 10
Room Quality: 9.71
Amenities: 9.74
Value for Money: 9.97
Food and Beverage: 9.75
Overall Experience: 10
V
Vigen Ananyan • family_with_children • am
10
2026-07-18 • via Nuitee
T
Tamás • solo_traveller • hu
7
2026-07-17 • via Nuitee
V
Vauvelle • solo_traveller • fr
9
Pros:

Nous avons particulièrement apprécié l'emplacement du Relais Castel Nuovo proche des principaux sites de Naples.

Cons:

Nous n'avons pas apprécié les grosses marques de calcaire dans la douche. Ça faisait sale.

2026-07-15 • via Nuitee
P
Paolo • couple • it
10
2026-07-13 • via Nuitee
J
Julia • couple • gb
7
Great little apartment near Ferry port & central location.
Pros:

Great location and Antonio’s instructions very good! He greeted us and showed us everything we needed to know and provided restaurant recommendations. We had everything we needed for a short stay. We accidentally spilt water on the bed and didn’t realise and tried our hardest to dry it. Mattress was very clean and Antonio very understanding!! Bed and pillows were very comfy!

Cons:

The shower/bathroom needs a bit of attention as quite a bit of limescale build up etc and could do with new accessories as well as a bit old and looked well used!

2026-07-07 • via Nuitee
L
Lisa • couple • gb
10
Great apartment in a perfect location with a blissful nights sleep in the super comfortable bed!
Pros:

The location and the comfy mattress!

Cons:

All good, I liked everything!

2026-07-04 • via Nuitee
J
Jürgen • couple • de
10
2026-07-02 • via Nuitee
J
Jaime Alfredo • couple • cl
10
Excelente lugar
Pros:

Amplio con todo lo necesario, Antonio nos regaló muy buenos consejos para salir, comer y hasta supermercado.

2026-07-01 • via Nuitee
D
DARIA • couple • ru
10
Обязательно рекомендую к проживанию, соотношения цена/качество отличное, расположение прекрасное, коммуникация с пер
Pros:

Прекрасный хозяин и сами апартаменты ! Антонио встретил нас раньше времени заселения, предварительно уточнил, как мы добираемся и подсказал лучший путь до отеля. Во время заселения подробно описал, как и чем пользоваться, дал рекомендации по местам Неаполя.
Локация отличная: рядом с отелем есть метро, паром, автобусная остановка. Сам район приятный, рядом с основными туристическими местами, есть где попить кофе со знаменитой выпечкой
В апартаментах есть все необходимое: холодильник, фен, плита, чайник, сушилка для белья и даже утюг с гладильной доской.

Cons:

Нет такого

2026-07-01 • via Nuitee
R
Rodrigo • couple • br
9
Ótimo
Pros:

Da recepção feita pelo Antônio!
Muito educado e atencioso

Cons:

A cama poderia ser melhor, mas valeu pelo custo-benefício

2026-06-28 • via Nuitee
F
Francesco • couple • it
9
Posizione e camera top
Pros:

Posizione strategica per chi deve andare al porto, rapporto qualità prezzo ottimo. Stanza molto ampia, bagno molto ampio

Cons:

Direi nulla

2026-06-28 • via Nuitee
D
Dominique • couple • fr
9
Nuit à Naples: une alternative à l'hôtel.
Pros:

Le confort, le rapport qualité-prix, le site.

Cons:

L'accessibilité, l'absence de parking, le manque de magasins à proximité.

2026-06-27 • via Nuitee
S
sharon • extended_group • il
8
מיקום נהדר, נקי לשפר את המיזוג
Pros:

המיקום מצויין, המארח נמצא בקשר ישיר ונותן מענה

Cons:

לצערי פעל מזגן שלא ממש קירר וזה הקשה מאוד בעיקר שהיינו ביוני והיה חם במיוחד

2026-06-23 • via Nuitee
M
Maddie • couple • nl
8
2026-06-22 • via Nuitee
F
Francois • couple • fr
10
Parfait du début à la fin
Pros:

Un accueil parfait et sympathique.
Un emplacement parfait.
Propre, très bien équipé
Si nous retournons à Naples nous reprendrons cet appartement.

Cons:

Rien

2026-06-18 • via Nuitee
F
Francesco • couple • it
7
Pros:

la posizione centrale

Cons:

La prima foto dell'annuncio può essere un pò fuorviante, perchè la camera non ha una terrazza, anche se è descritto nella foto stessa.
Prezzo un pò al di spora degli standard di Napoli

2026-06-18 • via Nuitee
L
Lorraine • couple • gb
10
Fantastic location, spotless clean and super host
Pros:

Location fantastic for the port and transport to the airport. Spotlessly clean with clear instructions on location and super helpful host

Cons:

Nothing

2026-06-16 • via Nuitee
T
Tanja • couple • nl
9
Prima
Pros:

Prettige communicatie vooraf. Wij waren aantal uur later dan gepland ivm vertraging ferry . Zelfs de parkeergarage voor ons geregeld.

2026-06-14 • via Nuitee
R
Redmond • couple • ie
8
Good location and accommodation
Pros:

Very convenient to port. Very helpful owner.

Cons:

Bit noisy as roadworks were happening outside when we were there

2026-06-12 • via Nuitee
C
Claire • couple • gb
10
Perfect. Just what we needed for a day in Naples.
Pros:

Excellent location for ferry port and buses and metro.

Cons:

Nothing

2026-06-11 • via Nuitee