Kimpton Sawyer Hotel by IHG

Hotels
•
Kimpton Hotels
8.9 (799 reviews)
500 J Street , Sacramento , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean hotel
Friendly staff
Cons:
Hidden fees
Inconsistent service

Categories

Cleanliness
8.61
Some reviews indicated cleanliness issues like stained carpets.
Service
9.58
Valet team and front desk were noted for great service, but overall service experienced some negativity.
Location
9.62
Located in the heart of Sacramento, with walking distance to attractions.
Room Quality
8.07
Some rooms described as lacking a luxury feel and with basic finishes.
Amenities
9.1
Good amenities were mentioned, although costs were called into question.
Value for Money
8.06
Hidden fees and overrated experience affected perceived value.
Food and Beverage
9.11
Free social hour with drinks and appetizers was appreciated.
Overall Experience
9.08
Mixed experiences but overall positive for most guests, with some exceptions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:15

Property Description

Luxurious Amenities

Kimpton Sawyer Hotel in the heart of Sacramento offers a year-round outdoor pool, private parking, and a variety of on-site dining options. Rooms feature flat-screen TVs, bathrobes, and free toiletries. Guests can enjoy unique cocktails at the pool-level lounge, Revival at the Sawyer.

Dining Experiences

Indulge in delicious meals at Echo & Rig steakhouse or enjoy a casual dining experience at Punch Bowl Social. The hotel caters to all tastes with a curated list of cocktails, beer, and wine.

Convenience and Comfort

With a 24-hour front desk, terrace, fitness center, and free bicycle use, Kimpton Sawyer Hotel ensures a seamless stay. Explore nearby attractions like the California Capitol Building and Museum just minutes away.

Book your stay at Kimpton Sawyer Hotel for a memorable Sacramento experience.

Important information:

The swimming pool and its hours are dependent on season or weather. Contact the hotel for more details.

Kimpton Hotels considers 10 or more rooms a group. Kimpton Hotels reserves the right to cancel 10 or more rooms booked online. Please contact the hotel directly if you are booking 10 or more rooms.

Please note that pets are not allowed in the pool area.

Please note that breakfast is only available in room dining.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Adults stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and costs USD 12.99 per 24 hours.

Location

Guest Reviews

8.9
Based on 799 reviews
Cleanliness: 8.61
Service: 9.58
Location: 9.62
Room Quality: 8.07
Amenities: 9.1
Value for Money: 8.06
Food and Beverage: 9.11
Overall Experience: 9.08
M
Madison • couple • us
10
2026-02-14 • via Nuitee
A
Anderson • family_with_children • us
10
Pros:

Pretty much everything that represents the hotel.

Cons:

No problems at all.

2026-02-10 • via Nuitee
M
Myles • couple • us
10
2026-02-08 • via Nuitee
K
Kristi • solo_traveller • us
10
2026-01-25 • via Nuitee
J
Jeffrey • couple • us
10
2026-01-22 • via Nuitee
B
Brionna • couple • us
2
2026-01-20 • via Nuitee
A
Arnold • solo_traveller • us
10
A quick visit. Safe and great location
Pros:

Location location location

2026-01-20 • via Nuitee
R
Rajni • solo_traveller • us
10
Difficult to find light switches, bathroom shower no door, water flowing outside cabinets hard open
Pros:

Nothing

Cons:

Extra charge for water bottles that was never communicated

2026-01-19 • via Nuitee
L
Luis • couple • us
10
2026-01-19 • via Nuitee
F
Fernando • couple • us
10
2026-01-19 • via Nuitee
E
Enrique • couple • us
8
2026-01-19 • via Nuitee
P
Pavel • couple • us
10
Pros:

I had a fantastic stay at this hotel! From the moment I arrived, the staff were incredibly welcoming and attentive. The room was spotless, beautifully furnished, and very comfortable. Highly recommended — I’ll definitely be back!

2026-01-19 • via Nuitee
B
Brenda • extended_group • us
10
Excellent, comfort, great amenities.
Pros:

Breakfast was excellent reasonably priced, tasty and large portions.

Cons:

Nothing

2026-01-19 • via Nuitee
G
Grygoriy • solo_traveller • us
10
2026-01-16 • via Nuitee
K
Kelly • solo_traveller • us
7
Some big wins and big misses
Pros:

The good things: 1) They welcome dogs of any size and breed without charging a pet fee. This is extremely rare. My dog is over the weight limit of most hotels, or a typical pet fee is $50-$150 per night. 2) There was a front desk person in his 20s maybe, working the night shift, who was very kind and gave good advice on where to walk the dog. Go about two blocks toward the Capitol and you’ll find a large grassy median. He was knowledgeable and caring. 3) One front desk person in a suit, maybe the manager, helped me roll a luggage cart up to my room, without asking. He could see that it was hard to get through a packed lobby with a cart and a dog, and he just jumped into action. 4) Their bath towels are the softest I have ever felt! The bathroom was well laid out, with a pretty design I’d want in my own home. The only minor issue was the glass wall in the shower is not the right size and water gets all over the floor. 5) It was a very comfortable bed and a great night’s sleep.

Cons:

These things were disappointing or frustrating: 1) They toggle off the manual switch on their handicap doors, making them inaccessible and noncompliant with ADA. Both times the person who toggled the switch back for me, said if I have an issue with it I could talk to the front desk, which is irritating — they shouldn’t be passing me off to another team. They said it’s because the lobby gets cold when the door stays open automatically for 30 seconds. If so, then add a fleece jacket to your uniform. 2) I ordered room service and in the section for allergies wrote “no mayo no onion.” It came with onion. It’s not a severe allergy, but those kinds of mistakes can be serious. 3) The front desk person who checked me in kept referring to my dog as “my baby.” Does your baby need a dog bed? Does your baby need a water bowl? It felt cringey. 4) I skimmed the pet waiver form quickly because of the chaos in the lobby. Later, I read it more closely. If another guest complains about your dog, you could be liable for reimbursing them for the cost of their hotel stay?! That’s ridiculous and way outside the norm! 5) Finally, a tip: don’t check in as a basketball game is letting out. There was a mob of people — at least 100 — coming through the lobby for the parking garage underneath the hotel, which as far as I can tell is valet only. The basketball arena is on the back patio of the hotel. When the valet said they needed my keys as I pulled up to unload my luggage, I gave them my keys. But when I was ready to go inside the lobby, I said could somebody please lock my car? and they couldn’t find my keys. They said don’t worry about it, we’ll find your keys and you can go inside. And I said no way, I’ll wait until you find my keys and lock my car. So, the valet got swamped and didn’t have a secure process. That was an uncomfortable first impression of Kimpton.

2026-01-12 • via Nuitee
C
Cynthia • couple • us
10
5* service
Pros:

The hotel was lovely and the service was 5*. They staff was helpful and concerned that everything about your stay was delightful.

Cons:

Nothing.

2026-01-11 • via Nuitee
K
Karly • couple • us
10
Perfect mini vacay with my son and nephew
Pros:

Friendliest staff. Was able to bring my dog. And the hotel didn’t smell like a bunch of animals.

Cons:

Loved it.

2026-01-06 • via Nuitee
N
Nathan • family_with_children • au
7
Good accomodation if attending Golden 1 Centre
Pros:

Proximity

Cons:

Unable to accommodate joining rooms - family travelling with kids

Our belongings were left on a trolley in reception all afternoon and not taken to the room as was promised when we checked in

2026-01-06 • via Nuitee
A
Amy • couple • ca
7
2026-01-04 • via Nuitee
R
Robert • couple • am
9
2026-01-03 • via Nuitee