Four Points by Sheraton Houston Intercontinental Airport

Hotels
Four Points by Sheraton
8.2 (492 reviews)
1450 N. Sam Houston Pkwy East , Houston , us

Free
Children allowed

Facilities

Fitness facilities
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good airport transfer service
Cons:
Crime concerns
Issues with cleanliness

Categories

Cleanliness
6.95
Negative sentiment due to complaints about shower cleanliness and noise.
Service
9.45
Positive reviews highlighting exceptional customer service, especially from Brandi.
Location
7.95
Mentioned as crime-infested; overall convenience noted.
Room Quality
8.45
Room quality praised for modern amenities, but some noted small room sizes.
Amenities
8.45
Shuttle service and modern amenities mentioned positively.
Value for Money
7.95
Concerns about paying for breakfast; some value appreciated.
Food and Beverage
7.45
Complaints about the cost of breakfast and limited options.
Overall Experience
8.95
Mixed feelings based on positive service and negative location concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:54

Property Description

Convenient Location
Located in Houston, Four Points by Sheraton Houston Intercontinental Airport provides easy access to popular attractions like Minute Maid Park, Wortham Center, and George R. Brown Convention Center.

Diverse Dining Options
Enjoy a variety of cuisines at the on-site restaurant, including American, Cajun Creole, and Mexican dishes. Special dietary needs are accommodated with vegetarian, vegan, and gluten-free choices.

Business and Leisure Facilities
Whether you need to attend to work matters at the business centre or unwind at the snack bar, the hotel offers amenities for both productivity and relaxation.

Ready to experience comfort and convenience at Four Points by Sheraton Houston Intercontinental Airport? Book your stay now for a memorable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Location

Guest Reviews

8.2
Based on 492 reviews
Cleanliness: 6.95
Service: 9.45
Location: 7.95
Room Quality: 8.45
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 7.45
Overall Experience: 8.95
L
Lucia solo_traveller gb
10
2026-08-29 via Nuitee
A
Anna extended_group us
7
Great price, nothing special
Pros:

I liked that this hotel was close to the airport. The staff was very nice. Wi-Fi worked great for working in the room.

Cons:

I wish the bed had been more comfortable. The air conditioning was a wall unit and it was quite humid - this may be a Houston problem, not this hotel's problem. It seemed like this hotel had quickly been flipped.

2026-08-26 via Nuitee
C
Christine solo_traveller nz
6
Pros:

Rooms were comfortable.

Cons:

The area (close to airport) is a bit bleak. Dinner was disappointing but breakfast was fine.

2026-08-25 via Nuitee
K
Keary solo_traveller us
9
Large, clean, spacious room for a great price
Pros:

Quiet, clean, spacious. Nice gym.

2026-08-22 via Nuitee
L
LisaPomfret solo_traveller au
10
Pros:

The hotel was clean, resturant meals were great even with the limited menu available during our stay. Reception staff were cheerful and quick and gave all the info needed. Only a 1night stay, good transit service to and from the airport. And a great price.

2026-08-21 via Nuitee
S
Sabrina solo_traveller ky
10
2026-08-16 via Nuitee
Y
Yoke couple sg
7
It’s good for convenience purpose.
Pros:

Everything is between fair to good. Staffs very friendly & helpful.

Cons:

Old

2026-08-14 via Nuitee
G
Gisell couple us
1
Room had a very mold smell, my daughter couldnt enjoy going inside the pool due to pool room being suoer hot no ventilat
Cons:

The pool room was very hot plus had a pretty strong bleach smell.

2026-07-25 via Nuitee
G
Galvan family_with_children us
9
2026-07-25 via Nuitee
Y
Yordon couple us
7
2026-07-10 via Nuitee
L
Lee solo_traveller us
10
Pros:

Great experience!

2026-07-06 via Nuitee
F
Fernando extended_group ar
9
2026-07-03 via Nuitee
M
MARCELA solo_traveller mx
9
Cobro extra
Pros:

La ubicación y las instalaciónes

Cons:

Que al llegar a mi destino, días despué, me hicieron un cargo de 873. 30 pesos y me molestó mucho esa situación

2026-06-24 via Nuitee
M
Marco couple us
10
2026-06-05 via Nuitee
O
Odubena couple us
9
Interesting
Pros:

Serene environment

Cons:

Need to change mattress

2026-05-30 via Nuitee
M
McKayla couple us
10
2026-04-29 via Nuitee
E
Elizabeth couple us
10
2026-04-22 via Nuitee
S
Susan couple us
1
Pros:

The staff was very nice.

Cons:

Unfortunately, the building is in the middle of nowhere and the in-hotel “restaurant” leaves everything to be desired. The building is under construction as of Feb 2026 with construction noise audible in the building and both elevators out of order.

2026-03-23 via Nuitee
A
Arthur family_with_children us
10
Pros:

Everything was great!!

Cons:

All great.

2026-03-17 via Nuitee
S
ShihMin couple tw
7
2026-03-07 via Nuitee