Sheraton Port Moresby Stanley Hotel & Suites

Hotels
•
Sheraton
9 (1437 reviews)
Sir John Guise Drive, Port Moresby , Port Moresby , PG
+675 207 7888

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great amenities
Cons:
Cleanliness issues
High prices

Categories

Cleanliness
8.46
There were mentions of rooms not being cleaned properly after previous guests and carpets being dirty.
Service
9.43
Staff approach and professionalism were frequently praised, indicating high service standards.
Location
9.47
The hotel offers an excellent location above a shopping mall, making it convenient for guests.
Room Quality
8.92
Rooms were generally comfortable, but there were some comments about the condition of the carpet and lifted rooms.
Amenities
9.45
Amenities such as the pool and attentive staff contributed positively to guest experiences.
Value for Money
8.41
Some guests mentioned high cafe prices, affecting perceived value.
Food and Beverage
8.46
Several reviews pointed to issues with food availability and quality, impacting the dining experience.
Overall Experience
9.43
Guests expressed enjoyment with their stays and indicated a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:28

Property Description

Connected to Vision City Mega Mall
Experience convenience like never before with direct access to a bank, nightclub, cinema, supermarket, and restaurants right at your doorstep at The Stanley Hotel & Suites.

Luxurious Amenities
Indulge in a swim in the 40-meter lap pool, stay active at the fitness center, and unwind with a soothing massage at Zen Spa during your stay.

On-Site Market
Explore the on-site market offering a variety of fresh produce, snacks, toiletries, and drinks for your convenience at The Stanley Hotel & Suites.

Book now to enjoy a seamless blend of comfort and luxury at The Stanley Hotel & Suites.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: POM

Location

Guest Reviews

9
Based on 1437 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 9.45
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 9.43
L
LYNELL • couple • au
10
2026-10-31 • via Nuitee
S
salim • family_with_children • au
10
2026-10-31 • via Nuitee
T
Tinkesh • solo_traveller • ae
10
Overall best place
Pros:

Hotel access direct to Mall and view from the room
All staff were friendly and helpful

Cons:

There is no hand shower in toilet

2026-10-28 • via Nuitee
S
Sylvia • family_with_children • au
10
Staff were very friendly, loved the rooms and awesome how its connected to the shopping mall.
Pros:

Everything from staff, rooms and facilities

Cons:

Nothing

2026-10-26 • via Nuitee
A
Alice • solo_traveller • au
10
2026-10-26 • via Nuitee
S
sunil • solo_traveller • au
10
all good
2026-10-23 • via Nuitee
I
Isaac • solo_traveller • au
7
2026-10-22 • via Nuitee
O
Oli • solo_traveller • sb
10
2026-10-22 • via Nuitee
P
PETERSON • couple • pg
1
2026-10-20 • via Nuitee
F
Francis • couple • pg
10
Pros:

Everything

Cons:

Nothing

2026-10-20 • via Nuitee
E
Eigil • solo_traveller • th
8
Comfortable- great location with mall access
Pros:

Great location with direct access the Vision mall.

2026-10-15 • via Nuitee
J
JENNIFER • couple • au
10
2026-10-15 • via Nuitee
B
Bevan • couple • au
8
2026-10-15 • via Nuitee
S
Sharista Shamima • solo_traveller • fj
7
good and enjoyed my stay
Pros:

Friendly staff and helpful

Cons:

Breakfast - need a little improvement here. it becomes hard for person who do not consume ham and beef. Very less option is left

2026-10-14 • via Nuitee
Z
Zuleika • solo_traveller • pg
9
2026-10-13 • via Nuitee
C
Carlos • solo_traveller • fj
9
2026-10-13 • via Nuitee
N
Neil • couple • au
9
Nice people, excellent service, can recommend
Pros:

The redesign is modern and appealing with excellent facilities

2026-10-13 • via Nuitee
S
Shiu • solo_traveller • fj
4
Pros:

The breakfast buffet could be improved by offering a wider variety of food choices, similar to what is available at other Sheraton hotels in Fiji, Australia, and the USA. In my opinion, the room rates and breakfast buffet charges do not currently reflect the actual variety of food offered.

A good example would be the hotels and resorts in Fiji, where guests are often provided with a broader selection of breakfast options that offer better value for money. I believe that if Sheraton in Papua New Guinea could enhance its breakfast buffet by introducing more variety and a wider selection of food, it would significantly improve the guest experience and help raise the overall standard of buffet breakfast in PNG.

This is my personal observation and comparison based on my experience travelling for business over the years. Ultimately, it is my opinion, and I hope this feedback can be considered as an opportunity for improvement.

Cons:

Customer service from your front counter manager tony who was too good in customer service

2026-10-12 • via Nuitee
S
Sheikh Javed Ahmed • solo_traveller • ca
3
it was average.
Pros:

The mall.

Cons:

No change in standard, just a name change to Sheraton. My room, bathroom, and bedroom all had stains. The internet was pathetic, and the AC kept shutting down due to power failures.

2026-10-12 • via Nuitee
A
Andrea • couple • au
6
Overall the hotel is lovely, but it was a let down on the little things that you expect at Sheraton.
Pros:

The bed and pillows were excellent, and it was a quiet room with great blockout curtains.

Cons:

There was no towel rails or hooks to hang your towels, no long hanging for dresses in the robe or anywhere to hang up a gown. The rooms need rugs under the beds, this is a Sheraton Hotel and it felt like a let down in standard.
We couldn't get from our car parked undercover to the lifts with our luggage without going outside, open the sliding doors from the undercover car park for your guests.

2026-10-12 • via Nuitee