Amaris Hotel Darmo Surabaya

Hotels
Amaris
8.8 (212 reviews)
Jl. Taman Bintoro No 3-5 , Surabaya , id

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Helpful service
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
8.05
Several reviews indicate issues with cleanliness, particularly in bathrooms.
Service
9.55
Consistently highlighted as friendly and helpful by several guests.
Location
9.05
Often noted for convenient location, close to amenities and transport.
Room Quality
8.55
Rooms are generally okay, with some noted issues affecting sleep quality.
Amenities
9.05
Amenities like breakfast and hot water receive positive feedback from guests.
Value for Money
9.05
Guests mention good value compared to the price.
Food and Beverage
8.05
Breakfast praised, but some concerns about limited dinner options.
Overall Experience
9.05
Generally good experience, positive remarks outweigh negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:53

Property Description

Convenient Location
Located in the heart of Surabaya's Tegalsari district, Amaris Hotel Darmo Surabaya offers easy access to major landmarks such as Sharp Bamboo Monument and Gubeng Train Station.

Comfortable Accommodation
Experience comfort in our air-conditioned rooms equipped with modern amenities like a flat-screen TV, free WiFi, and a safety deposit box. Each room also features a private bathroom with complimentary toiletries.

Delicious Dining and Nearby Attractions
Indulge in authentic Indonesian cuisine at our on-site restaurant and explore nearby attractions like House of Sampoerna and Surabaya Zoo. With the assistance of our friendly reception staff, make the most out of your stay in Surabaya.

Book now to enjoy a memorable stay at Amaris Hotel Darmo Surabaya.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 212 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.05
Room Quality: 8.55
Amenities: 9.05
Value for Money: 9.05
Food and Beverage: 8.05
Overall Experience: 9.05
P
peng family_with_children id
10
2026-01-31 via Nuitee
D
David family_with_children au
9
2026-01-29 via Nuitee
R
Retna Dewi family_with_children id
8
2026-01-27 via Nuitee
A
Ardnsyh couple id
10
Pros:

Tempatnya nyaman,bersih,suasananya damai, stafnya super ramah, sarapan enak dan selama 3 hari disini ganti terus, malem ada wedangan jahe cocok kalo mau rokokan diluar,pkoknya dengan worth it dengan harga segitu

Cons:

Tidak ada,overall senang dan puasa sesuai ekspektasi

2026-01-24 via Nuitee
D
DEDY couple id
8
2026-01-20 via Nuitee
G
Gunawan Edi extended_group id
8
Overall it's according with room pricing
Pros:

Breakfast menu is good & not poor

Cons:

Phone room not available

2026-01-19 via Nuitee
A
alfiah family_with_children id
7
Pros:

Kebersihan dan pelayanan staff

Cons:

Security. Malah asyik ngobrol sama tukang parkir. Saya datang bersama anak jd waktu taksi online dtg saya harus menggendong anak sekaligus membawa tas. Tidak ada security yg sigap membantu membawakan tas

2026-01-19 via Nuitee
A
Alejandro couple uy
10
Perfecto
Pros:

Buen hotel para quedarme cuando tuve que ir a la embajada

2026-01-17 via Nuitee
I
Ida Bagus P family_with_children id
9
Pros:

Lokasi strategis & breakfastnya mantap.

Cons:

Televisi dlm kamar mgk sdh waktunya peremajaan.

2026-01-15 via Nuitee
H
Hermono family_with_children id
10
Rekomended
Pros:

Karyawannya ramah2
Ruangan bersih
Airvpanas berfungsi
AC dingin
Pelayanan cepat bila ada keluhan, misalnya minta sikat gigi krn tamu 2 sikat giginya baru ada 1)
Sarapannya cukup enak sesuai harga.
Tempat nyaman

Cons:

Tidak ada

2026-01-09 via Nuitee
B
Bartosz solo_traveller pl
8
2026-01-09 via Nuitee
M
Melvina family_with_children id
7
2026-01-08 via Nuitee
Y
Yun Chai family_with_children my
8
Pros:

Great place with nice breakfast

Cons:

Not much choice for dinner around the area

2026-01-03 via Nuitee
K
Kemis Amattaeran couple nl
7
Pros:

Bedden waren goed en personeel was erg behulpzaam

Cons:

Niets

2025-12-30 via Nuitee
J
Joanna couple pl
10
Pros:

Hotel ma dobre położenie. Do dyspozycji gości jest wspólne miejsce, gdzie można posiedzieć, zaparzyć kawę lub herbatę oraz wydzielona część dla palaczy. Personel bardzo pomocny.Tworzy miłą atmosferę.Pokój wystarczająco duży. Wszystko było piękne,ale w naszym pokoju była szczelina między oknem a murem i nie wyspalismy się z powodu hałasu.

2025-12-28 via Nuitee
F
Fajar family_with_children id
8
2025-12-25 via Nuitee
J
Jose family_with_children es
7
2025-12-25 via Nuitee
S
Siaw family_with_children my
10
2025-12-24 via Nuitee
A
Anggun Rindang family_with_children id
10
Pros:

Very close to darmo hospital

Cons:

The breakfast menu

2025-12-20 via Nuitee
M
Mariany solo_traveller id
9
Bersih dan nyaman
Pros:

Bangunannya baru, bersih, lokasi bagus dan staf ramah

2025-12-17 via Nuitee