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Facilities
Property facilities
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Offsite parking discounted rates available
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Electric bicycle charging station
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Non-smoking rooms
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Restaurant
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Room service
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Packed lunches
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Non-smoking throughout
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Shared lounge/TV area
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Kid meals
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Television in common areas
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Express check-in
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Free wired internet
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Golfing on site
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Offsite parking discounted rates available
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Internet access
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Wine release events
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Reception hall
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Covered parking
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Electric bicycle charging station
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Charming Historic Hotel in Wick
Award-Winning Dining Experience: Indulge in local produce and fresh seafood at No1 Bistro, complemented by a selection of whiskies and wines in the friendly bar.
Cozy Rooms with Modern Amenities: Relax in rooms featuring wide-screen TVs, complimentary Wi-Fi, and a guide to explore the picturesque local area.
Convenient Location for Exploring: Take a ferry to the Orkney Islands or visit The Castle of Mey, the former residence of the Queen Mother, all within easy reach from the hotel.
Book now to experience the perfect blend of history, comfort, and exceptional service at Mackays in Caithness!
Please note, the hotel does not accept American Express.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Free public parking is possible at a location nearby (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for £15 per person per night when using an available cot.
Children up to and including 4 years old stay for free when using an existing bed.
Children from 5 years old to 10 years old stay for £10 per person per night when using an existing bed.
Children from 11 years old to 17 years old stay for £15 per person per night when using an existing bed.
People no matter the age stay for £20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Lovely staff and hotel. Food was delicious. On street parking worked fine for us
We stayed in an apartment, which was comfortable with all the equipment you needed. The restaurant was excellent.
Nothing.
The food in the Bistro was very good
This is a tired hotel in need of re-decoration. The bed linen smelled stale.
Perfect location 2 mins from train station. Staff exceptionally friendly and helpful.
Room was not quiet. Could clearly hear people coming and going from the other rooms. Could clearly hear the toilet and shower from room next door - the shower next door was especially noisy and bothersome, especially when the occupant used it late at night - sounded like being in a washing machine and kept me awake for a good while. At about 0500/0530 the next morning there was banging and clattering from downstairs - possibly preparations for breakfast. Overall - it wasn't the best sleep I've had.
Great location for town centre and lovely views, exceptional staff
Just a bit tight for space on entering the room but that’s due to the historic architecture
Good location, friendly staff and quality food.
Nothing
Lovely hotel with good food and excellent staff. Made to feel very welcome. A very homely place to stay.
Slightly dated but still added to the charm of the hotel.
This was on our bucket list. Breakfast was a classic and wonderful experience.
Not sure about the bears.
Good location
Very friendly staff all amenities covered good location
Nothing really
We stayed in an apartment which gave us extra facilities and made it easy to deal with our dog. Breakfast was in the hotel, and excellent
Wick was a disappointment - it has seen better days and is now very run down Don't expect to get a choice of places to eat, especially at lunch time
Personal freundlich und hifsbereit aber …
bei starker Auslastung braucht es offensichtlich mehr ausgebildetes Personal!
Very good and enjoyed it .
Everything was fine in my opinion.
Nice & warm on a wintry day
Location and friendliness of staff
Was very warm
Excellent breakfast
I couldn't stay longer
GReat hotel, one which we have stayed at before - we travelled with another two couples who also loved it.
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