Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Clean rooms
Great location
Family-friendly amenities
Cons:
High cost for New Year's event
Construction noise reported

Categories

Cleanliness
9.31
Room was very clean, contributing to a positive stay.
Service
9.88
Staff was described as friendly, attentive, and accommodating across multiple reviews.
Location
9.52
Beautiful hotel right on the beach with fantastic views.
Room Quality
9.27
Overall experience with the room was positive, though some guests found beds too soft.
Amenities
9.3
Spa, water sports, and family-friendly facilities were highlighted positively.
Value for Money
8.76
High-cost events like the NYE show were criticized for not meeting expectations.
Food and Beverage
9.51
Breakfast options and restaurant service were frequently praised.
Overall Experience
9.68
Guests expressed overall satisfaction and intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:34

Property Description

Escape to The Retreat Palm Dubai MGallery by Sofitel, the first wellness resort in the Middle East, where tranquility meets luxury on the stunning shores of Palm Jumeirah.

Stunning Accommodations
Choose from 255 spacious rooms and suites designed with natural wood and stone finishes, offering panoramic views of the Arabian Gulf. Each room is crafted for your comfort, featuring essential amenities like Bluetooth-enabled TVs and organic bathroom products for an indulgent experience.

Holistic Wellness Experience
Discover rejuvenation at the Rayya Wellness Center, offering unique therapies such as cryotherapy and detoxifying facials. Enhance your stay with our transformational retreats, meticulously designed to rejuvenate your body and soul.

Prime Location
Conveniently situated just minutes from Dubai Marina and major attractions like Burj Khalifa and Dubai Mall, our complimentary shuttle service ensures effortless explorations of the city.

Book your memorable getaway at The Retreat Palm Dubai today!

Important information:

Please note that the hotel is a family friendly hotel and offers a number of nonsmoking rooms.

Kindly note that the property does not serve alcohol.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for AED 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

Cleanliness: 9.31
Service: 9.88
Location: 9.52
Room Quality: 9.27
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 9.51
Overall Experience: 9.68
D
Debbie • couple • au
9
Clean comfortable and helpful
2026-07-26 • via Nuitee
عمر • solo_traveller • sa
10
رائع بكل المقاييس
Pros:

جميل جدا من جميع النواحي
الافطار شهي ومتنوع وطازج

2026-07-25 • via Nuitee
M
MINA • extended_group • eg
7
2026-07-25 • via Nuitee
K
khaled • couple • ae
10
2026-07-25 • via Nuitee
S
Sigrid • couple • ae
10
2026-07-25 • via Nuitee
G
Ghada • solo_traveller • sa
10
The best hotel in Dubi
Pros:

Great stay and friendly stuff

Cons:

Nothing

2026-07-25 • via Nuitee
عمر • solo_traveller • sa
10
Pros:

روعه

2026-07-25 • via Nuitee
K
KHALFAN • solo_traveller • ae
2
2026-07-24 • via Nuitee
S
Suzanne dickenson • solo_traveller • gb
9
Great offers
2026-07-24 • via Nuitee
N
Najat • couple • om
10
2026-07-24 • via Nuitee
K
Kim • solo_traveller • th
9
Pros:

Everything

Cons:

Nothing

2026-07-24 • via Nuitee
A
Alejandro • couple • es
10
Fantástico todo
Pros:

Todo muy bien.

Cons:

Para cualquier cosa fuera del hotel necesitas coche
Bañeras muy pequeñas

2026-07-24 • via Nuitee
B
Bilel • extended_group • fr
10
2026-07-23 • via Nuitee
A
Abdel Rahman • couple • ae
10
2026-07-23 • via Nuitee
N
Naser Sabeit Muhana • couple • ae
10
كل شي جيد جدا في تعمل و نظافه
Pros:

كل شي جيد جدا

Cons:

لا توجد

2026-07-23 • via Nuitee
A
Abdallah • couple • kw
6
2026-07-23 • via Nuitee
T
Tejaswi • family_with_children • ie
10
2026-07-23 • via Nuitee
I
Ihsane • solo_traveller • ma
1
2026-07-23 • via Nuitee
A
Alejandro • couple • es
10
Fantástico hotel con excelente relación calidad precio
Pros:

Instalaciones, habitación suite preciosa con vistas fantásticas al mar, skyline La Marina,…
Personal super bien!!

Cons:

Cualquier cosa fuera del hotel necesitas coche.
Las bañeras son muy estrechas y algo pequeñas

2026-07-23 • via Nuitee
M
momen • solo_traveller • jo
10
2026-07-22 • via Nuitee