Sunny Beach Club - Adults only

The hotel and the staff working in it were very nice and polite. I recommend it to everyone that wants to relax and feel good.

My entire stay at the hotel was more than great. I would definitely recommend it to friends. I would like to give a special shout out to the staff, who were extremely kind and helpful. Special thanks to Nevena, who was always there when we needed her.

We had an amazing stay at Sunny Beach Club - Adults Only! The location couldn’t be better – just a few steps from the beach with stunning sea views. The rooms were clean, comfortable, and spacious enough for my wife (and me). The staff were always friendly and helpful, making us feel welcome from the day one. The breakfast buffet had plenty of choices, and the pool area was very clean and relaxing. The atmosphere was peaceful and cheerful, ideal for a vacation. We’ll definitely come back next summer!

My friends and I stayed there for 4 nights and I dare say that this is the best hotel I have ever stayed in. We were worried about the parking problem in Sunny Beach in general, but luckily the hotel has a parking lot that costs 20 leva per night. Check-in is at 2:30 pm, so if you arrive earlier, they give you a bracelet and you can relax by the pools or go to lunch. We booked a Superior room with a sea view, which did not disappoint us at all! Big compliments to the cleaning staff and the girls at the reception. They were very friendly and helpful. I will definitely come back to this hotel next year!

My vacation was great , I had a wonderful experience. The hotel had everything I needed as facilities and extras. The customer service from both reception desk and restaurant was top notch. The cleaning staff were very helpful.

Great service from the reception and cozy rooms. Wasnt really noisy at night and overall the vibes were on point. Totally recommend

Hotel was very average🤔
Corridor to our ground floor room was very drab and dark so that wasn't a very positive 1st impression.
I honestly felt like we were in a hostel but room was comfortable, plenty of space.. Bathroom very badly painted and no hooks etc.
We were bed and breakfast so can't comment on drinks, meals etc but breakfast was the same every morning.. Cooked breakfast not too bad + the honey board which hubby loved was good but the 2 black grubby tables which the cooked meats, cheese, fruit and yogurt in big dish were mainly covered with flies ( they should have had covers on)
Nice half hour walk to the beautiful Nessabar was good.
This hotel was no way 4 stars more like 3.. I would not recommend to anyone visiting Bulgaria.

Great location . Very clean Hotel.
We stayed for 11 nights from 9th September bed and breakfast. The hotel itself is very clean. Rooms cleaned daily and all staff very friendly. The only criticism on the hotel is the hallway is very very dark more lighting or brighten the decor. As we were only b&b i can't comment on the food and drinks as we ate out daily. Although the breakfast was ok.

After reading mixed reviews I was very unsure what to expect however the hotel is exactly like the picture so instagramable and beautiful. It is very clean and stafff are lovely and will go above and beyond. Manegment is always happy to help and is a great individual. There are plenty of sunbeds and never been a time we don’t get one. Music is always on round the pool which is lovely. Hammocks and swings to chill on and even take beautiful pictures. The rooms are so spacious and clean, bedding always changed and rooms cleaned everyday. The food is lovely, omelettes made fresh to request and also fresh pasta dishes. Snack bar always has plenty of choice too pizza, burger, chips, brioche sandwiches and ice cream. 10/10 hotel for me and will 100% be back.

The town is very lovley and a little train ride from a one minute walk from hotel for 6lv. Town is beautiful nice restaurants and amazing cocktails. The beach is a 2 min walk from hotel which is also very lovley with nice views and bars. The hotel does art classes, cooking classes yoga everyday to join in with. I can’t even explain how lovely it is for the price it’s unreal. Will be back for sure as it’s one of my fave places I’ve come.

Jodie x

Absolutely horrendous and shocking. Raw chicken, dirty towels and pool water, rude and inconsiderate staff. Rooms looking like a construction site (but that’s the look they’re going for, i guess). Disgusting place. Wouldn’t recommend it to anyone. After trying to reach the staff about our problems, they literally laughed in our face and joked sarcastically instead of actually coming up with solutions. Please, if you value your time and money, go anywhere else!

Stayed at this hotel September and we found the hotel to be fine the food was ok always something to eat drinks not the best selection only 1 lager choice and not many sprit selection unless you pay extra its location is about 45 mins walk to sunny beach centre 2lev on the bus 6lev on the road train 5 minutes walk to the beach sunny beach itself is great plenty to see and do a must visit is old nesserbar beautiful place

Very beautiful resort, we eat good and the animations is amazing! Also the barmans and bargirls are very funny and professional.

On arrival we were greeted by friendly staff and checking in was no problem. As the restaurant was closed we were given a bag with sandwiches and apple etc. The bar was about to close so grabbed a drink. Rooms were spacious and clean although the décor is a bit drab. Plenty of storage space and a free safe also a fridge and a litre of water replenished every day. There was plenty of fresh food and choice, each meal time and I think everyone was all inclusive. The staff all round the hotel were friendly and helpful when needed. The hotel is geared up a much younger client than us at 75, however this did not stop us enjoying our time there. The entertainment was very good during the evenings apart from the animation team who sorry guys was not to good. Daytime the animation team kept those that wanted entertaining with water sports etc well catered for. The English were well out numbered with loud groups of men at times who were on stag weekends but generally well behaved. A previous review mentioned the same music songs going on all day. I cannot say this happened but the music did change at various times throughout the day and got louder as the evening approached. A good point for us at 11pm sharp everything stopped the music, bar closed which was great. The only downsides were the majority of other guests were rude and ill mannered. There were rules about no smoking areas which were totally ignored by guests which should have been enforced. In the end we had a nice relaxing holiday.

Var ellers glædet til at vaske vores tøj, fordi der står vaskeri, men det er der ikke.

Great customer service and very helpful cleaning

Extremely Disappointed – Not Worth the Hype!

I’m extremely disappointed by this hotel, especially after reading so many positive reviews that completely misrepresent the reality we experienced.

Let me start with the positives: the hotel is beautiful on the inside, the rooms are clean, and the housekeeping is impeccable—no complaints there. The food is average, nothing special, but also nothing terrible.

However, the services and overall treatment were absolutely unacceptable.

We arrived at 11:00 a.m., knowing this is supposed to be an all-inclusive hotel for which you pay the full price. I completely understand that check-in is at 2:30 p.m. and that the rooms might not be ready until then. But the issue is that we were not even given our all-inclusive wristbands until 2:30 p.m., meaning we were not allowed to eat or drink unless we paid extra. This is outrageous for an all-inclusive hotel!

Having worked in the hospitality industry in Egypt and being familiar with how proper all-inclusive hotels operate, I can honestly say this policy is unacceptable.

What shocked me even more is that while we were left without food or water under the sun, other guests—especially those speaking Bulgarian, Russian, Ukrainian, or languages from the Balkan region—were given their wristbands or even their rooms right away at 11:00 a.m. This felt like clear discrimination based on nationality or language. Absolutely disgraceful.

The second major issue: towel service. You have to pay a €10 deposit per person to get a towel, something that was not mentioned anywhere before booking. And to make things worse, you can’t pay by card—only in cash! This creates additional fees and inconvenience. After waiting over 30 minutes at a crowded reception with only one person working, I finally received the towel cards, only to be told I had to collect them from the guard. I went to the guard, and he told me he wouldn’t be working again for another three hours. Ridiculous!

Honestly, I spent more time dealing with reception than enjoying the sun on my holiday.

Avoid this hotel at all costs if you don’t want to waste your time, energy, and money. I’m someone who is generally very respectful, patient, and understanding—but this experience pushed all my limits. If even someone like me had such a hard time, I can only imagine how frustrating it would be for others.

Great customer service

Dirty bedsheets, and added cost for everything!
Does not change bedsheets during our stay, and are unsure if ours where changed before our stay!!? Make-up on one pillow sheet…

Half of the staff doesn’t understand english and are rude and unfriendly.

On check out day, there is no showers or towels to take a shower before you leave for the airport.
No security in the luggage storage room, so someone went through our stuff.

Really dissapointed at the end of our vacation.

Currently waiting in the lobby for the transfer back to the airport after having a week at Sunny Beach Club, I was cautious about booking after the reviews I’d read but everyone has a different experience so I booked anyway.
Here’s my honest review - good and bad bits-
Good:
The location is great, a stone’s throw from a beautiful sandy beach and central to both Sunny Beach Strip and the historic and picturesque Nessebar.
The pool area, 2 large pools and plenty of sunbeds, no reserving with towels needed, some offer shade at various parts of the day,
We were all inclusive, arrived at 10pm and there were sandwiches, fruit and drinks in bags for us.
The staff are nice, friendly and pleasant. The two animation guys were very sweet too.
The food from the all inclusive was nice, plenty of variation and we enjoyed everything we chose (a range of dishes from around the world).
The room was nothing to rave about, clean and comfortable with air conditioning.
Bad:
I think disappointing more than anything-
Air conditioning in the room a godsend, but on a 20 min timer, so during some very hot nights, you woke to restart the system.
All inclusive drinks are limited and weak - we drank plenty of cocktails during the day and as a self confessed lightweight, they didn’t touch me. When I say cocktails- there were 4, one of which was a gin and tonic - not really a cocktail!
Towels for the pool are provided for a charge - totally understandable however they insist on cash, now we have 40Lv left and will be taking it home with us!
I’ve stayed at many AI resorts and never before have I been told at checkout that they must cut off my wristband as food/drink are no longer all inclusive (very disappointing as on the day of arrival we arrived late and therefore have a late flight back). We did mention in the hotel rules it states lunch is included and a voucher is provided, and only then were these issued to us.
We did identify a number of guests had invited guests into the hotel and were providing them with food and drink from the all inclusive- I do feel this should be better policed, especially as we were told we would have to pay for drinks on our last day, a little hypocritical and unfair.
The evening entertainment starts at 7.30/7.45, (entertaining singers/magicians/traditional Bulgarian dancing), once this ends the DJ comes on, mostly really good music but on occasion not pitched at the right age bracket for the guests, this cuts off bang on 11pm.
All in all, it’s worth staying here if all those things don’t bother you… it’s a nice hotel in a good spot.

The stay was amazing, friendly staff and in a great location.
Pool was clean, and variety of food. The only let down is the drinks for all inclusive, they could be more of a variety or alternative ones on days as it becomes repetitive especially if staying for a long time.