Arca Aparthotel & Spa

Hotels
9.6 (1289 reviews)
Spissstrasse 42 , Zermatt , ch

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent amenities
Delicious breakfast
Cons:
Old-fashioned rooms
Unpleasant smells in some areas

Categories

Cleanliness
8.56
Generally clean, though some rooms noted as old-fashioned and with unpleasant odors.
Service
10
Staff praised for friendliness and helpfulness.
Location
10
Conveniently located near train station and main attractions.
Room Quality
9.56
Rooms comfortable with great views, though some noted as old-fashioned.
Amenities
9.56
Excellent amenities including spa and pool.
Value for Money
9.56
Generally perceived as good value given the positive experiences.
Food and Beverage
9.56
Breakfast highly rated with a wide variety.
Overall Experience
10
Overall very positive, with many returning customers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:17

Property Description

Luxurious Mountain Retreat in Zermatt

Wellness Facilities: Indulge in the indoor brine pool and unwind in the heated brine swimming pool, steam bath, and sauna after a day of adventure.

Spectacular Views: Wake up to balcony views of the mountains in every room, with some offering stunning Matterhorn views.

Convenience and Comfort: Enjoy the convenience of a kitchenette in every room, complimentary breakfast, and free wireless internet throughout the hotel.

Experience relaxation and luxury at ARCA Solebad Wellness & Spa. Book now for an unforgettable stay.

Important information:

Daily cleaning doesn’t include the kitchen cleaning. But can be requested at an extra charge.
Please inform the Hotel & Solebad Arca of your expected arrival time in advance. You can use the special requests box when booking or contact the property directly using the contact details in your confirmation.
The credit card used to make the payment for the reservation must be from one of the clients that will be coming.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 1289 reviews
Cleanliness: 8.56
Service: 10
Location: 10
Room Quality: 9.56
Amenities: 9.56
Value for Money: 9.56
Food and Beverage: 9.56
Overall Experience: 10
C
Christina • couple • ch
10
Pros:

Super - gutes Preisleistungverhältnis

2026-04-11 • via Nuitee
A
Arielle • solo_traveller • fr
8
Beau studio clair et bien équipé
Pros:

La clarté du studio. Le sauna. La proximité de la gare Gornegrat.

Cons:

Prévenir qu’il y a un étage à faire à pied car l’ascenseur de va qu’au 3e étage et pas eu 4e où se trouve le studio.

2026-04-09 • via Nuitee
R
Richard • extended_group • gb
8
Very pleasant, good value and staff very friendly and helpful
Pros:

The staff were very friendly, the room was very well presented and clean.

Cons:

The furniture in the common areas was a bit old in places

2026-04-06 • via Nuitee
W
Werner • solo_traveller • ch
10
Es war herrlich…
Pros:

3 Übernachtungen Skifahren und Entspannung im Pool

Cons:

Sehr freundliches und hilfsbereites Personal

2026-04-05 • via Nuitee
• family_with_children • at
9
2026-04-05 • via Nuitee
S
Simon • family_with_children • gb
9
2026-04-04 • via Nuitee
E
Ewa • couple • gb
10
Highly recommended.
Pros:

This was our second stay, just as good as the first time round. Breakfast, staff, pool & sauna, room size - all great.

Cons:

It was all good.

2026-04-01 • via Nuitee
S
Stéphane • extended_group • fr
9
Pros:

Personnel present, professionnel et agreable

Cons:

Le sauna nu il faudrait des creneaux homme / femme

2026-03-31 • via Nuitee
C
Caroline • family_with_children • ch
9
Hôtel avec une magnifique piscine très relaxante après le ski
Pros:

L emplacement proche de la gare- bus navette à 2 pas de l hôtel - petit dej très varié - piscine avec buses - calme - local à ski pratique - cuisine dans la chambre est très pratique

Cons:

Sol au bord de la piscine est glissant.

2026-03-28 • via Nuitee
D
Döbler • extended_group • de
10
Da würde ich immer wieder hin, wenn ich nach Zermatt fahre.
Pros:

Sehr gutes Frühstück

2026-03-24 • via Nuitee
L
loubna • couple • fr
10
Super séjour je recommande
Pros:

Super hôtel, très bien placé proche de toutes commodités, personnel accueillant,serviable, très pro, installations au top , petit déjeuner copieux et varié, piscine agréable

Cons:

Rien tout était parfait

2026-03-22 • via Nuitee
Y
Yvan • family_with_children • ch
8
Pros:

Le spa est vraiment bien.

Cons:

Retour d'odeurs chaque matin de la cuisine de l'établissement via la ventilation, jusque dans la chambre numéro 11.

2026-03-21 • via Nuitee
H
Hans-Rudolf • couple • ch
9
Wir hatten wunderschöne Tage in Zermatt und würden gerne wieder kommen
Pros:

Das Frühstück war sehr gut und reichhaltig.

Cons:

Für uns hat alles wunderbar gepasst.

2026-03-20 • via Nuitee
M
Mark • solo_traveller • us
10
Great staff, very friendly & helpful, great facility
Pros:

Great

2026-03-20 • via Nuitee
S
Sonja und Bruno • extended_group • ch
9
Pros:

Riesengrosse Auswahl, perfekt

Cons:

Geschmack vom Abfluss der Dusche.

2026-03-20 • via Nuitee
B
Bruno • family_with_children • pt
10
2026-03-18 • via Nuitee
A
Aaron • extended_group • us
9
The perfect accommodation for a ski vacation week!
Pros:

The hotel is an 8 minute walk from the train station and 5 minutes from the ski bus stop so very convenient. The rooms were very nice including a small dresser and a terrace with a beautiful mountain view. The hotel had a ski room for storing skis/boots but best of all was the spa which included a fine steam room and sauna, perfect for apres ski! Finally, the front desk was very helpful including excellent restaurant recommendations. Will definitely come again.

2026-03-14 • via Nuitee
A
Annabel • family_with_children • gb
10
2026-03-14 • via Nuitee
M
Maria-Rose • family_with_children • gb
10
Pros:

Staff were friendly. Good location as near the store and skiing passages.

Spa and breakfast really nice, with all the facilities being spotlessly clean.

2026-03-13 • via Nuitee
B
Bernd • family_with_children • de
7
Solebad im Haus, super Frühstück, gute Preis-Leistung!
Pros:

Das Solebad im Soutterain ist Klasse. Wir hatten Glück mit dem Last-Minute-Preis.

Das Frühstücksbuffet war super. Die Nähe zum Bahnhof ist angenehm.

Cons:

Es gibt manche Kleinigkeiten, die mal renoviert werden müssten (Küchenabtrennung Zimmer 12/14 oder Badtür Zi 14

2026-03-09 • via Nuitee