North Palace Hotel

Hotels
7 (1871 reviews)
Rua Santa Teresa de Jesus, 339 , Sao Paulo , br

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Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Luggage storage
Shared lounge/TV area
Coffee Shop on site
Fruits
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Good location
Affordable rates
Decent food options
Cons:
Poor cleanliness
Uncomfortable room quality
Inadequate service in some instances

Categories

Cleanliness
5.14
Several mentions of issues like mofo and poor maintenance.
Service
7.61
Mixed feedback; some found staff helpful while others complained.
Location
8.65
Many reviews highlight great location as a positive aspect.
Room Quality
6.6
Mention of discomfort and issues with beds and facilities.
Amenities
6.63
Common complaints about missing amenities like fridges.
Value for Money
7.09
Generally regarded as affordable but with issues.
Food and Beverage
7.14
Breakfast was mentioned positively but with room for improvement.
Overall Experience
7.11
Overall sentiment was mixed; some enjoyed their stay while others were disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:32

Property Description

Convenient Location
Located in Sao Paulo, North Palace Hotel offers easy access to major attractions like Expo Center Norte and Anhembi Convention Center, making it an ideal choice for both business and leisure travelers.

Comfortable Amenities
Guests can enjoy a comfortable stay in rooms equipped with a TV, cozy bed linens, and fresh towels. The shared lounge and free WiFi add to the convenience and relaxation during your visit.

Exceptional Services
With 24-hour front desk assistance, room service, and luggage storage, North Palace Hotel ensures that guests' needs are met promptly and efficiently.

Experience the perfect blend of convenience and comfort at North Palace Hotel. Book your stay now and make the most of your time in Sao Paulo.

Important information:

Please note that according to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for R$ 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 1871 reviews
Cleanliness: 5.14
Service: 7.61
Location: 8.65
Room Quality: 6.6
Amenities: 6.63
Value for Money: 7.09
Food and Beverage: 7.14
Overall Experience: 7.11
M
Miratan • couple • br
2
Péssimo atendimento
Pros:

Da localização

Cons:

Atendimento, cama

2026-03-21 • via Nuitee
H
huruta • solo_traveller • br
10
Pros:

pessoas maravilhosas atendimento top nota 10 atendentes nota 1000 gerentes tambem enfim maravilhosos !

2026-03-21 • via Nuitee
R
Roberto • couple • br
8
2026-03-20 • via Nuitee
R
Rodrigo • couple • br
10
2026-03-20 • via Nuitee
P
Paulo • couple • ar
8
Pros:

Atención boa

2026-03-20 • via Nuitee
V
Valeria • couple • br
10
2026-03-18 • via Nuitee
S
Sousa • couple • br
8
2026-03-18 • via Nuitee
E
Eduardo • couple • br
8
Atendeu as minhas necessidades
Pros:

Boa localização, ótimo custo benefício e um café da manhã simples, porém delicioso.

Cons:

Precisa melhorar na limpeza e na manutenção

2026-03-17 • via Nuitee
L
Lucas • couple • br
10
Conforto acolhimento e carinho
Pros:

Aconchegante

Cons:

Tudo ótimo

2026-03-17 • via Nuitee
E
Edemilton • solo_traveller • br
9
Pros:

Funcionarios otimos

Cons:

Tudo top

2026-03-17 • via Nuitee
F
Fernanda dos santos Aragão • couple • br
6
2026-03-16 • via Nuitee
C
Cilene Zenaide Duarte • couple • br
9
Melhor custo benefício da região!!!
Pros:

Localização, café da manhã, estacionamento e custo benefício.

Cons:

Não tem frigobar nos quartos.

2026-03-16 • via Nuitee
G
Gabriela • couple • br
4
Precisava de apenas uma noite de descanso e não consegui dormir pois o cheiro de cigarro estava muito forte, impregnado
Pros:

Localização e preço

Cons:

Cheiro de cigarro muito forte

2026-03-16 • via Nuitee
F
Fábio • couple • br
10
2026-03-15 • via Nuitee
L
Leandro • couple • br
10
2026-03-15 • via Nuitee
A
Ari • couple • br
7
Pros:

Estacionamento otimo
Funciionariios (tivemos um problema com quarto na chegada, mas prontamente a Jaque resolveu e foi muito atenciosa

2026-03-14 • via Nuitee
R
Roberto • couple • br
8
2026-03-14 • via Nuitee
V
Volney • solo_traveller • br
1
não tive coragem de ficar
Pros:

DE Nada

Cons:

Quarto Deprimente - Velho - Travesseiros ruins, roupa de cama que dá medo. fedor intenso de cigarro - parece quarto de motel decadente.banheiro de posto de beira de estrada, ; Tenho a impressão que se trata de Hotel de prostituição. Entrei, olhei tudo isso e caí fora.

2026-03-14 • via Nuitee
J
Joseanne • couple • br
5
2026-03-14 • via Nuitee
A
Ayoub • couple • ma
10
2026-03-13 • via Nuitee