North Palace Hotel

Hotels
7 (1973 reviews)
Rua Santa Teresa de Jesus, 339 , Sao Paulo , br

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Free

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Luggage storage
Shared lounge/TV area
Coffee Shop on site
Fruits
Fire extinguishers
See all facilities

Review Highlights

Pros:
Good location
Affordable rates
Decent food options
Cons:
Poor cleanliness
Uncomfortable room quality
Inadequate service in some instances

Categories

Cleanliness
5.14
Several mentions of issues like mofo and poor maintenance.
Service
7.61
Mixed feedback; some found staff helpful while others complained.
Location
8.65
Many reviews highlight great location as a positive aspect.
Room Quality
6.6
Mention of discomfort and issues with beds and facilities.
Amenities
6.63
Common complaints about missing amenities like fridges.
Value for Money
7.09
Generally regarded as affordable but with issues.
Food and Beverage
7.14
Breakfast was mentioned positively but with room for improvement.
Overall Experience
7.11
Overall sentiment was mixed; some enjoyed their stay while others were disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:32

Property Description

Convenient Location
Located in Sao Paulo, North Palace Hotel offers easy access to major attractions like Expo Center Norte and Anhembi Convention Center, making it an ideal choice for both business and leisure travelers.

Comfortable Amenities
Guests can enjoy a comfortable stay in rooms equipped with a TV, cozy bed linens, and fresh towels. The shared lounge and free WiFi add to the convenience and relaxation during your visit.

Exceptional Services
With 24-hour front desk assistance, room service, and luggage storage, North Palace Hotel ensures that guests' needs are met promptly and efficiently.

Experience the perfect blend of convenience and comfort at North Palace Hotel. Book your stay now and make the most of your time in Sao Paulo.

Important information:

Please note that according to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for R$ 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 1973 reviews
Cleanliness: 5.14
Service: 7.61
Location: 8.65
Room Quality: 6.6
Amenities: 6.63
Value for Money: 7.09
Food and Beverage: 7.14
Overall Experience: 7.11
R
Ricardo • solo_traveller • br
7
2026-05-16 • via Nuitee
M
Marcelo • solo_traveller • br
3
Nao volto nao recomendo
Pros:

Próximo ao supermercado

Cons:

Instalação velha , nao existe zelo pelos quartos , banheiros sujos na chegada . Comprei lisoforme para me sentir mais confortável. Roupas de camas velhas e com remendos . Misturam hotelaria com motel , cafe da manhã demorado , e muito simplório. Wi-Fi horrível.

2026-05-16 • via Nuitee
B
Barbosa • solo_traveller • br
8
Boa estadia poderia ser melhor
Pros:

A banheira é grande

Cons:

Os travesseiros são ruins ,e não tem pano no chão ,no banheiro e acumula agua quando toma banho fica ruim demais e um rodo e pano .seria bom chinelos tbm

2026-05-16 • via Nuitee
L
Lourenco • solo_traveller • br
7
2026-05-15 • via Nuitee
R
Reginaldo Rodrigues Lima • solo_traveller • br
2
2026-05-15 • via Nuitee
G
Gabriel • solo_traveller • br
1
Não vale a pena
Pros:

Da localização

Cons:

O gerente e um ignorante
Instalação muito velha
Pessoas que trabalham de mau humor

2026-05-15 • via Nuitee
J
Jobson dos Santos Silva • solo_traveller • br
6
2026-05-15 • via Nuitee
H
higa • solo_traveller • br
8
2026-05-12 • via Nuitee
S
Symon • solo_traveller • br
3
Pros:

Nao gostei dos funcionários e tb do quarto td inundando ralo entupido

Cons:

Torneira da pia pingando wifi horrível resumindo td horrível e desconfortável

2026-05-11 • via Nuitee
J
Jessica • solo_traveller • br
6
2026-05-11 • via Nuitee
J
Jose Danilo • solo_traveller • co
5
2026-05-11 • via Nuitee
E
Elidio Moreira • solo_traveller • br
8
Ótimo custo benefício
Pros:

Ótima localização

Cons:

Sujeira no quarto, lençol manchado, hidromassagem suja

2026-05-11 • via Nuitee
C
Camila • solo_traveller • br
6
Pros:

Localização e custo-benefício.

Cons:

Instalações precárias, ralo do box entupido, sem lâmpada no espelho do banheiro, TV com três canais disponíveis.

2026-05-09 • via Nuitee
R
Roberto • solo_traveller • br
8
2026-05-09 • via Nuitee
E
Edson • solo_traveller • br
8
2026-05-09 • via Nuitee
G
GENY • couple • br
7
2026-05-08 • via Nuitee
L
Laerte • solo_traveller • br
9
2026-05-08 • via Nuitee
U
Utilidades • solo_traveller • br
6
Pros:

Gostei das recepcionista porém o senhor que ficou a noite achei ele muito arrogante

Cons:

Do senhor que ficou a noite muito arrogante

2026-05-07 • via Nuitee
M
Meireles • solo_traveller • br
8
2026-05-06 • via Nuitee
K
Kenio • solo_traveller • br
4
Pros:

Os funcionários

Cons:

Limpeza

2026-05-06 • via Nuitee