Altura Hotel

Hotels
Independent
8.8 (106 reviews)
Volcan Poás 3 Km, Calle La Legua, San Juan, Alajuela , San Juan , CR

Facilities

Free breakfast
Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Wheelchair accessible
Picnic area
Hiking/biking trails nearby
Free breakfast
See all facilities

Review Highlights

Pros:
Beautiful Property
Friendly Staff
Great for Families

Categories

Cleanliness
9.19
The room was very clean, indicating high cleanliness standards.
Service
9.16
Staff was friendly and welcoming, showing excellent service.
Location
9.2
The property is beautiful and well-located, enhancing the overall experience.
Room Quality
8.15
Overall good room quality as inferred from guest satisfaction.
Amenities
8.18
Amenities are appreciated as there was a playground and space for children.
Value for Money
8.64
The overall experience and guest comments suggest good value.
Food and Beverage
8.69
The food received positive mentions from guests.
Overall Experience
9.16
Overall highly recommended by guests for family experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:28

Property Description

Relaxing Amenities
Indulge in onsite massages and enjoy the serene views from the terrace and garden. Unwind and pamper yourself during your stay at Altura Hotel.

Convenient Services
Benefit from complimentary wireless internet access, tour/ticket assistance, and a picnic area. With dry cleaning/laundry services, luggage storage, and laundry facilities available, your comfort is our priority.

Comfortable Accommodations
Feel at home in one of the 7 guestrooms equipped with modern amenities like free Wi-Fi, private bathrooms, and coffee/tea makers. Enjoy a complimentary full breakfast each morning to start your day right.

For a memorable and relaxing stay near Poás Volcano National Park, book your room at Altura Hotel today.

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJO

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.8
Based on 106 reviews
Cleanliness: 9.19
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 9.16
P
Peter partner
8
Pros:

A most spectacular location with awe-inspiring views. Photos from H Altura are on my smartphone lock screen and my laptop wallpaper. The fire pagoda was very nice to help keep the chill away. We were not expecting to be cool when visiting CR. I loved it. My wife, she had a little challenge to stay watm, the only reason I cannot give a full 5 star on every score. They had vegan breakfast for me, which was delicious. Front desk staff were very helpful, and we had many excursions based here.

2025-09-04 via Nuitee
J
J. family_with_children
10
Pros:

This property is beautiful, the room was very clean, staff was friendly and welcoming!

2025-08-18 via Nuitee
M
Marian family_with_children
10
Pros:

Roberto ♥️

2025-08-11 via Nuitee
D
Daniel family
10
Pros:

My family absolutely loved this place. Kiddos loved the playground, open space and of course the donkey. What a treasure this location is. Highly recommend. The hosts, food and rooms were all great.

2025-07-05 via Nuitee
H
Heather partner
10
Pros:

Altura Hotel is an absolute delight! From the moment you arrive, you're greeted with stunning views that stretch far and wide, offering a serene and picturesque escape from the hustle and bustle. The tranquility here is unmatched- it's the perfect spot for anyone looking to unwind and soak in the natural beauty of Costa Rica.

One of the standout features is the breakfast, freshly made and absolutely delicious! You can taste the care and quality in every bite, making mornings here a real treat. The hotel's cozy and inviting hangout spaces add to the charm, giving guests a relaxed atmosphere to enjoy good company, a great book, or simply the peace and quiet.

The rooftop space was a fantastic spot to take in the views! While it only had one chair, it was still a lovely place to enjoy the fresh air and peaceful surroundings. A few more seating options would have made it even better, but the experience was wonderful overall.

Whether you're seeking a quiet retreat or an adventurous getaway, Altura Hotel delivers on all fronts. The combination of breathtaking scenery, top-notch hospitality, and peaceful ambiance makes it a must-visit destination. Highly recommend!

2025-06-02 via Nuitee
J
Jerry partner
8
Pros:

We stayed at the hotel to visit Poas Volcano but the park was closed.

2025-04-19 via Nuitee
M
Mike
10
Pros:

Just stayed a night kids loved it but was hard to get to.

2025-04-12 via Nuitee
M
Matteo family
10
Pros:

Just amazing! Waking up in front of the forest was a mn amazing experience. We spent one day in the family tent and it was very confy except for the extra bed. I would recommend max 4 people. Breakfast was very good and in the master dome with incredible view. We also loved the firepit event in the evening when we had time to meet with others guests! Definetely worth to stay!

2025-04-06 via Nuitee
R
Richard
8
Great Location and Staff
Pros:

We went to see the volcano, but it was closed. The staff were very nice and friendly, including offering alternative places to visit. The grounds were well kept and the views were grand. The rooms were nice and reasonably comfortable. One issue, which for some may be positive or negative is the rooster and mule making a racket at 4:00 in the morning. The hot/cold water was so finicky thst you ran the risk of being frozen or scalded. The breakfast was mediocre and the coffee was the worst we had in our two weeks in Costa Rica. It was a nice benefit of staying, but this is Costa Rica, great coffee is a must.

I would recommend the Altura Hotel, especially due to the staff.

2025-04-02 via Nuitee
L
Linda family
8
Pros:

Christian was great,,

2025-03-24 via Nuitee
F
francois family
4
Pros:

The staff is very very nice but it is The worst night ever in 30 years of travelling! Very very noisy, dogs from 8 pm till very very late, donkey, roosters, car, motorbikes, we did not sleep
I dont know where the good notes on your website comes from but never again

2025-03-11 via Nuitee
K
Kaitlyn
10
Pros:

This was one of the most incredible stays we’ve ever had. The views, location, and scenery were breathtaking, and the room was both beautiful and practical.

We stayed in the King Suite overlooking the valley, which also had a small rooftop area offering an even more stunning vantage point. From the suite, we could see donkeys and cows roaming below, which only added to the charm and natural beauty of the setting.

2025-03-05 via Nuitee
A
Alok
10
Pros:

Best views of the mountains. Waking up and looking at the scenery from floor to ceiling windows was a magical moment for us.

2025-02-22 via Nuitee
D
Dylan
8
Very good overall
Pros:

The place is beautiful, well located near Poás volcano, in the mountain with a cute garden and view.
We stayed in a standard room the first night, a little bit old but comfortable. Second night in a dome ; the setup is beautiful but can be loud at night if windy or rainig and suite cold !
Breakfast was good, well prepared but small portion !

2025-02-21 via Nuitee
C
Christine
8
Gorgeous views
Pros:

Interesting and attractive multi- storey architecture. Gorgeous gardens and view over the valley. Conveniently situated if you want to visit Poss Volcano or La Paz.

2025-02-12 via Nuitee
T
teresa
10
Beautiful surroundings
Pros:

Gorgeous location. Great place to stay to be outside of San Jose with a reasonable drive to the airport

2025-02-08 via Nuitee
D
Danielle partner
8
Pros:

Enjoyed soaking in our unique tub and comfy bed!

2025-01-25 via Nuitee
I
Ilene family
8
Pros:

It was a beautiful property and unique rooms.

2025-01-16 via Nuitee
E
Eduardo partner
2
Pros:

Our anniversary trip turned into a nightmare. We booked through Expedia, expecting something beautiful as the pictures and IG profile, but were shocked to find ourselves in a filthy, claustrophobic container room.

Creepiness: The room was dusty, the windows were grimy, and the bathroom was so small that even a single person felt cramped. The accordion doors offered zero privacy.
Disgusting: The bed, shoved into a tiny corner, was clearly never properly cleaned. The sheets were constantly slipping off, revealing a horrifyingly cheap mattress that groaned with every movement.
Unsafe: The only access to the first floor was via a rickety, outdoor staircase – the indoor one looked too dangerous to even attempt.
Unhygienic: The coffee mugs were covered in mold and dust.
Pathetic: Breakfast consisted of minuscule portions of cold gallo pinto, eggs, and plantains.
Avoid this place at all costs. The 9-star reviews are a complete lie. There are far better options nearby. The photos are incredibly misleading.

2025-01-12 via Nuitee
M
Melissa family_with_children
8
Pros:

Place is beautiful with nice areas to hang around, lovely rooms, nice breakfast, great service. Needs some maintenance and hot water to shower is very limited

2025-01-06 via Nuitee