Hampton Inn & Suites Charlotte/Ballantyne, Nc

Hotels
Hampton Inn
9 (619 reviews)
11935 North Community House Rd , Charlotte , us

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean amenities
Comfortable beds
Cons:
Cleanliness issues in lobby and breakfast area
Minor room quality deficiencies

Categories

Cleanliness
8.33
Some reviews highlighted issues with cleanliness, especially in the breakfast room where dust was noted.
Service
9.8
The staff received numerous compliments for their friendliness and helpfulness.
Location
9.34
Multiple reviews appreciated the great location and convenience.
Room Quality
8.29
Some concerns about the room's freshness and issues like the tub being slick were mentioned.
Amenities
9.32
Amenities were generally praised, such as the breakfast and Tesla supercharger.
Value for Money
8.78
Service and amenities suggest good value despite some room quality issues.
Food and Beverage
8.83
Breakfast offerings were noted positively but could be affected by cleanliness issues.
Overall Experience
9.3
Overall feedback was predominantly positive, indicating a strong likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:27

Property Description

Luxurious Accommodation with Modern Amenities

Located just 12 km from SouthPark Mall, Hampton Inn & Suites Charlotte/Ballantyne, Nc offers a perfect blend of comfort and convenience. The 3-star hotel boasts a seasonal outdoor swimming pool, fitness centre, and shared lounge for guests to unwind and relax.

Unparalleled Guest Experience

With air-conditioned rooms featuring free WiFi, a seating area, and cable TV, guests are guaranteed a pleasant stay. The hotel also provides a 24-hour front desk, business centre, and luggage storage for added convenience.

Delightful Dining and Nearby Attractions

Start your day with a delicious buffet, vegetarian, or gluten-free breakfast before exploring Charlotte's attractions. From cycling to visiting Carowinds Amusement Park and Freedom Park, there's something for everyone.

Book your stay at Hampton Inn & Suites Charlotte/Ballantyne, Nc for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 619 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9.3
H
Herschel couple us
8
Good location.
Pros:

Elevators very fast. Great location, 7 minutes from our destination.

Cons:

I asked for a light blanket for the bed because their comforter was too heavy and they did not have one. I wound up sleeping under just a sheet, which was not enough.

2026-02-13 via Nuitee
P
patrick solo_traveller us
9
2026-02-12 via Nuitee
A
Anastasiia family_with_children us
10
2026-01-31 via Nuitee
K
Kornisha family_with_children us
10
2026-01-29 via Nuitee
D
Dan extended_group us
8
2026-01-21 via Nuitee
S
Shakir couple us
10
2026-01-21 via Nuitee
E
Erica couple us
10
2026-01-20 via Nuitee
J
Josef solo_traveller us
10
Clean, efficient and well laid out.
Pros:

The front desk staff Cordia was delightful and helpful. A great positive attitude.

Cons:

Nothing.

2026-01-20 via Nuitee
I
Ida couple us
10
2026-01-19 via Nuitee
D
Donna solo_traveller us
5
It was manageable for four nights but I would not stay there again
Pros:

It was clean and staff was very nice.

Cons:

I almost fell in the tub. It was too slick with no grips in the bottom. The weight of the door was almost too much for me to open. The curtains did not close. I did not like that there were only sheer curtains in the middle of the windows. There were not enough charging stations for two people. I also thought there would be more restaurants within walking distance of the hotel, but there were none that appealed to me.

2026-01-19 via Nuitee
J
Jonathan couple us
9
We truly enjoyed our stay. Though short, it was a great and comfortable place.
Pros:

Breakfast was great

2026-01-19 via Nuitee
A
Andrea family_with_children us
10
2026-01-19 via Nuitee
J
Jennifer solo_traveller us
9
Pros:

Quiet,clean, good location.

Cons:

No microwave in the room.

2026-01-19 via Nuitee
C
Charles Sidnei couple us
9
2026-01-19 via Nuitee
M
Melody couple bm
8
Because of the location, I could sleep in late and still have enough time to get to work on time
Pros:

It was very well located for my job. The front desk service was very well received - friendly and accommodating. The breakfast staff was very nice and helpful.

Cons:

n/a

2026-01-15 via Nuitee
B
Bernadette couple us
8
Pros:

Great location, centrally located…easy to get on an off the highway…was centrally located.

Cons:

Construction in the lobby. Thats the ONLY complaint.

2026-01-14 via Nuitee
L
Latosha couple us
8
2026-01-11 via Nuitee
D
Daisy extended_group ca
10
Awesome stay
Pros:

Very convenient location,l close to a lot of restaurants. Our room was spacious, modern, clean and beds were comfortable. Our bathroom even has a full glass in the shower instead of a bathtub with curtains. Staff was friendly and the breakfast was great. Apparently this location went trough a full renovation

Cons:

I liked everything about our stay and would stay here again

2026-01-08 via Nuitee
L
Lindsay couple us
10
Great place to stay
Pros:

Clean

Cons:

Work being done

2026-01-07 via Nuitee
W
Wayne couple us
10
Pros:

We really liked how many charging stations the room had, and the bathroom was well laid out.

Cons:

There was construction going on, and there was no juice with breakfast.

2026-01-06 via Nuitee