Hotel Villa Acacia

Excelent service and location

We had a great vacation in Costa Rica and chose this hotel for our last night because it's near the Liberia airport. The photos online look MUCH nicer than what our room looked like. Our room's window looked into the hotel hallway. The beds were springy and old. The bathroom wall tiles had holes in them. It was not worth what we spent. We stayed at another hotel in Arenal that was amazing for not much more money per night. The only plus is that the staff was friendly.

Very nice room. A/c was a bit slow to get the room cold but we were comfortable sleeping at night

The suite was fairly clean but it is older than I expected

Perfect place for a stop by

There are no phones in the room, nor a number to call the front desk for emergency. Had an instance where I was being harassed by another guest and afraid to leave my room to get help. Eventually contacted the front desk and they did escort me to another room away from the other guest, but there was not a chain lock of the door. The next day the morning crew knew nothing about my incident. So no one was looking out for me. The area of the hotel is next to a camping hostel, but there were people sleeping on the beach and road. Overall the location didn't seem safe for solo traveler.

The staff was incredibly kind and helpful. On our checkout day we wanted to do a tour in Playa Coco and they held our bags for a few hours. The grounds were well kept. We had a little patio with rocking chairs that was comfortable to sit on while we made plans for the day. The hotel is a block from the beach and the walk is easy. Very close to restaurants and a small market if you need anything. The included breakfast was fresh and tasty. The room itself was a little dated, but it was clean and comfortable. The AC worked well. I'd stay here again if we were in the area.

The location was great, a block from the beach and close to a convenience stores. I breakfast included was a great bonus and we enjoyed the pool. The grounds are very nice.

its A very nice, with beautiful grounds, hotel. Somewhat dated in decor but clean and well maintained. The included breakfast was very good. It is on a Main Street so there was some road noise but overall quiet.

All the staff at this property were so nice and friendly, I will not say names because I am afraid to leave a name out. We loved every one of them, recessionist, restaurant girls, gardener, and daily service personal.
Thank you so very much to all the fabulous staff at Hotel Villa Cacia for providing your extraordinary attention. Will see you again soon
Sincerely,
Armand and Ana

It’s very clean, and the room was comfortable. I found it to be very typical for the area, yes it’s dated in regards to the fixtures and furniture but it was clean, and the ac worked great. I’d stay here again.

Disappointed in my stay. The grounds were beautiful. The room, not so much. Good space. The bed and pillows were hard. Only one power outlet and that was next to the refrigerator. No outlet near the bed or in the bathroom. Lighting in the bathroom was dim. Shower temperature was cool. No adjustment. My room was never cleaned during my trip. I booked the double bed non-smoking room. I left a day early. Location was near the beach. Easy walk. Now I know the the reservation was non-refundable.

Property is very quiet and in need of updating.
Rooms are smallish. Staff is very kind and attentive to requests.

This is the worst hotel I have ever stayed in. The room was dirty and should not have been in use. Andre the front desk person placed me in the room knowing it was not cleaned. I asked for an upgraded room because the standard room was horrible. There was water damage on the walls and water came into my room where I slipped in the middle of the night; stains on my sheets and bugs everywhere. Do not waste your money or time.

Great staff. A short walk to the beach. Very clean, nice breakfast included. Quiet at night....however there is construcion in the property next door...which starts early. Very nice.

Room was a little cramped and basic but the grounds were stunning, including the pool. There were iguanas and geckos around and a variegated squirrel in the tree opposite. It was lovely and quiet. It was a short walk down the quiet road to the beach to watch the sunset over the water and we ate dinner in one of the beachfront hotel restaurants. Great start to our holiday.

Staff was excellent! But none of the amenities were available. The room was in a back corner backed up to dirty empty/cosntruction. Mouse poop was on the bed. Sand in the bed sheets. No hot water in the sink and occasionally warm water in the shower. Had to upgrade and even those rooms were rough. This may be a good place to stay for locals, but not tourists. Would not recommend

Everything was clean, staff were friendly and Playa Hermosa was steps away with a plethora of restaurants to choose from. Very simple and basic place to stay, bed not very comfortable though.

PROS: great location, walk to the beach about 200 yards. Tropical setting. Attentive staff. Restaurants nearby. Convenience store one block away which you will need. Nice pool. CONS: no phone in room have to walk to front desk every time you need something, NO ice machine ON premises. Forget about getting a cocktail at breakfast. They say they have a traditional bar but not really. bartender was missing on a Wednesday night. No hot water in room/bathroom sink. No stopper on sink. No microwave, coffeemaker or hair drier in room. Maintenance workers start making noise ( hammering, saws, tool noise ) at 7am. Restaurant has only three breakfast options. Dinner/Lunch? pizza, spaghetti, ceviche and traditional dish Casado, nothing else, menu is the same for lunch and dinner.

The restaurant on site was fantastic