Hotel Indigo Warsaw Nowy Świat by IHG

Hotels
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Hotel Indigo
9.2 (2177 reviews)
Smolna 40 , Warsaw , pl

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Perfect location
Friendly staff
Well-decorated rooms
Cons:
High breakfast cost
Staff interaction issues
Noise disturbances

Categories

Cleanliness
8.75
Some complaints regarding the overall room temperature and initial coldness.
Service
8.72
Mixed reviews with one problematic incident regarding staff interaction at check-in.
Location
10
Highly praised for its central location near points of interest and dining options.
Room Quality
9.21
Well-designed rooms with cleanliness noted, although some issues with temperature control.
Amenities
9.24
Included welcome kit in room was well-received, but breakfast service raised concerns.
Value for Money
9.2
Generally good value but some concerns about breakfast cost and room temperatures.
Food and Beverage
8.75
Breakfast quality was a point of criticism despite other amenities being acceptable.
Overall Experience
9.74
Overall highly positive with some minor issues, though some guests left feeling unhappy.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:54

Property Description

Designer Interiors and Modern Amenities
Hotel Indigo boasts designer interiors with stylish furniture and wooden floors, creating a chic and comfortable atmosphere. Each room is equipped with top-notch amenities such as a flat-screen TV, coffee machine, and a minibar with complimentary mineral water, ensuring a luxurious stay.

Culinary Delights and Lounge Bar
Indulge in modern Polish cuisine at the hotel restaurant, complemented by a variety of drinks. The Lounge Bar offers a wide selection of whiskies, perfect for unwinding after a day of exploring the city.

Convenience and Wellness
Enjoy the convenience of a 24-hour reception and concierge services, ensuring all your needs are met promptly. Stay active at the modern fitness centre with a sauna, or host meetings in the conference rooms available on-site.

Experience luxury and convenience at Hotel Indigo - Warsaw - Nowy Swiat. Book your stay now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAW

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 130 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for 50 zł per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for 99 zł per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 47.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Regular, sliding
  • Entrance Door Width: 100
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.2
Based on 2177 reviews
Cleanliness: 8.75
Service: 8.72
Location: 10
Room Quality: 9.21
Amenities: 9.24
Value for Money: 9.2
Food and Beverage: 8.75
Overall Experience: 9.74
O
Oliwia • couple • pl
9
Pros:

Super pokój, fajna recepcja. Przyjemna sauna. Jest bilard. Smacznego śniadania.

Cons:

Wszystko super. Jedyne co bym poprawiła to klimat wieczorem w restauracji-wystarczyłoby mniej białe światło.

2026-04-09 • via Nuitee
A
Anil • couple • us
8
Comfortable stay great location
Pros:

The location

Cons:

The noise coming from the street at late hours

2026-04-08 • via Nuitee
E
Elzbieta • solo_traveller • pl
10
Restful and very nice stay
Pros:

This was the second time I stayed at Indigo. It’s a beautiful hotel. Since it was the Easter weekend there were not much people, but the staff, including the Indonesian cleaning crew, took great care of the guest. I also loved the scrumptious breakfast buffet. All in all, it was a nice getaway. I read mysteries, took long walks, and ate delicious meals. Now back to reality..

2026-04-07 • via Nuitee
F
Florence • family_with_children • ch
8
2026-04-07 • via Nuitee
S
SALVATORE • couple • it
10
Bel design
Pros:

Bellissimo L arredamento, la camera pulita

Cons:

La musica dei locali notturni fino a tardi sicuramente le camere dall altro lato non hanno questo problema

2026-04-07 • via Nuitee
R
Richard • extended_group • gb
6
Just a few tweaks away from being a really good place to stay
Pros:

Very convenient (if not especially charming) location. Spacious accommodation. Good breakfast. Comfortable bed.

Cons:

Deficient/non-existent A/C (inconsistently explained by staff), so accommodation stuffy. Front desk not very welcoming. Some road noise.

2026-04-06 • via Nuitee
J
Jakub • couple • pl
10
Miło, spokojnie, smacznie - warto
Pros:

Lokalizacja, spokój, design

2026-04-06 • via Nuitee
S
SD Pamela • couple • ch
7
Gutes Hotel für Warschau-Kurztrip
Pros:

- Das Frühstück war sensationell! Das Buffet sehr vielfältig (versch. Brotsorten, versch. Säfte (frisch gepresst), Käse, Aufschnitt, Gemüse, Früchte, Nüsse, Süsses,...). Zudem steht pro Person zwei "Hot Dishes" zu (Rührei, Omelette, English Breakfast, etc.). Es gibt also für jede:n etwas. Wirklich top!
- Gute Lage. Zu Fuss sind einige Sehenswürdigkeiten einfach erreichbar. Metro-/Tram-/Busstationen sind in der Nähe.
- Grosses und sauberes Zimmer.

Cons:

- Wenn die Chefin beim Frühstück anwesend ist, ist der Service vorbildlich und man erhält ein Supererlebnis. An zwei Tagen (FR 03.04, SA 04.04) waren jedoch nur zwei junge Personen im Einsatz ohne Chefin und sie ignorierten die Gäste und/oder nahmen die Bestellungen nicht richtig auf. Man sah sie immer wieder mal am Smartphone. Schade!
- In der Nähe sind einige Bars. Daher kann es am Abend/in der Nacht mal vorkommen, dass man laute Musik und betrunkene Menschen hört.

2026-04-05 • via Nuitee
T
TRESIA • couple • id
10
2026-04-04 • via Nuitee
D
David • family_with_children • de
9
2026-04-03 • via Nuitee
S
Sabine • family_with_children • de
6
Ok
Pros:

Super Lage, sehr sauber, modern

Cons:

Nur ein Handtuch pro Person
Juniorsuite etwas beengt, Lage zum überdachten Innenhof, bei Öffnung der Fenster ziemlich laut durch den Hall

2026-04-02 • via Nuitee
V
Vanessa • couple • fr
8
Très bon hôtel - Juste à éviter les chambres en arrières-cours le week-ends.
Pros:

-Hotel moderne et décoré avec goût, avec un excellent petit déjeuner proposé sur une large plage horaire.
-Chambres spacieuses et bien équipées.
-Literie de bonne qualité, même si le matelas montre déjà des signes d’usure (une légère déformation avec un creux perceptible d’un côté, probablement dû à l’usage).
-Bonne douche. La salle de remise en forme et le sauna sont un vrai plus, et très propres.
-Nous y étions pour une occasion spéciale, et l'attention ainsi que la délicatesse de l'hotel à cette occasion nous ont beaucoup touchés :)

Cons:

-Malgré le double vitrage, j’ai mal dormi les deux nuits : notre chambre donnait sur l’arrière-cour de l’hôtel, où se trouve une boîte de nuit. Le bruit des basses (“boom, boom”) restait très perceptible, jusqu’à être ressenti dans le lit, sans compter les discussions dans la rue jusque tard dans la nuit. Dommage. :(

2026-04-02 • via Nuitee
M
Mart • couple • ee
9
Meeldiv, ideaalne asukoht
Pros:

Asukoht

Cons:

Tuba ei olnud hubane (piltidel vaid uued toad)

2026-04-01 • via Nuitee
B
Beata • solo_traveller • de
9
Udany pobyt.
Pros:

Doskonałe, gustownie urządzone wnętrze, miła obsługa, wysokiej jakości produkty.

Cons:

wszystko było w porządku

2026-03-31 • via Nuitee
A
Aldona • couple • ch
9
2026-03-31 • via Nuitee
M
Marek • solo_traveller • pl
9
Świetny obiekt, przepyszne jedzenie.
Pros:

Na szczególne uznanie i wyróżnienie zasługuje cały personel hotelu, który wykazywał się zaangażowaniem i pomocą.

2026-03-31 • via Nuitee
M
Marek • couple • de
10
Pros:

Frühstück ein Traum

Cons:

Die Kapsel Kaffeemaschinen von Nespresso im Frühstück Raum ein absoluter No Go für so ein überragendes Hotel wie Indigo.
Da wir totale Kaffe Entusiasten sind war das für uns absolute Enttäuschung.

2026-03-29 • via Nuitee
B
Błażej • extended_group • pl
9
2026-03-28 • via Nuitee
M
Marcin • couple • pl
10
Pros:

Wspaniały widok, bardzo dogodna lokalizacja.

Cons:

Materac w łóżku do wymiany

2026-03-27 • via Nuitee
Łukasz • family_with_children • pl
6
Cons:

Lodówka załadowana płatnymi rzeczami - nie ma miejsca żeby sobie coś schować, pod łóżkiem chyba nigdy nie było odkurzane.

2026-03-26 • via Nuitee