Hotel Indigo Warsaw Nowy Świat by IHG

Hotels
Hotel Indigo
9.2 (2232 reviews)
Smolna 40 , Warsaw , pl

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Perfect location
Friendly staff
Well-decorated rooms
Cons:
High breakfast cost
Staff interaction issues
Noise disturbances

Categories

Cleanliness
8.75
Some complaints regarding the overall room temperature and initial coldness.
Service
8.72
Mixed reviews with one problematic incident regarding staff interaction at check-in.
Location
10
Highly praised for its central location near points of interest and dining options.
Room Quality
9.21
Well-designed rooms with cleanliness noted, although some issues with temperature control.
Amenities
9.24
Included welcome kit in room was well-received, but breakfast service raised concerns.
Value for Money
9.2
Generally good value but some concerns about breakfast cost and room temperatures.
Food and Beverage
8.75
Breakfast quality was a point of criticism despite other amenities being acceptable.
Overall Experience
9.74
Overall highly positive with some minor issues, though some guests left feeling unhappy.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:54

Property Description

Designer Interiors and Modern Amenities
Hotel Indigo boasts designer interiors with stylish furniture and wooden floors, creating a chic and comfortable atmosphere. Each room is equipped with top-notch amenities such as a flat-screen TV, coffee machine, and a minibar with complimentary mineral water, ensuring a luxurious stay.

Culinary Delights and Lounge Bar
Indulge in modern Polish cuisine at the hotel restaurant, complemented by a variety of drinks. The Lounge Bar offers a wide selection of whiskies, perfect for unwinding after a day of exploring the city.

Convenience and Wellness
Enjoy the convenience of a 24-hour reception and concierge services, ensuring all your needs are met promptly. Stay active at the modern fitness centre with a sauna, or host meetings in the conference rooms available on-site.

Experience luxury and convenience at Hotel Indigo - Warsaw - Nowy Swiat. Book your stay now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAW

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 130 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for 50 zł per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for 99 zł per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 47.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Regular, sliding
  • Entrance Door Width: 100
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.2
Based on 2232 reviews
Cleanliness: 8.75
Service: 8.72
Location: 10
Room Quality: 9.21
Amenities: 9.24
Value for Money: 9.2
Food and Beverage: 8.75
Overall Experience: 9.74
E
Elena couple nl
10
Great experience, would recommend
Pros:

We stayed at this hotel for my husband's birthday getaway and had a really good time. The room was very clean and tidy. The staff was friendly and helpful, they let us check in early and also stored our luggage for us after checkout.
The cocktails at the bar were nice, and we enjoyed spending time in the common area playing chess. The location is good too, everything we needed was close by. The hotel was pretty quiet overall.
It was a great experience, and I'd happily stay here again if we're back in Warsaw. Would recommend.

2026-05-02 via Nuitee
M
Małgorzata couple pl
7
Ładny hotel z jednym minusem - akustyka
Pros:

Lokalizacja, aranżacja.

Cons:

Hałas w pokoju z korytarza. Zbyt cienkie ściany.

2026-05-01 via Nuitee
A
Andrzej couple pl
9
Super
Pros:

Wszystko ok, śniadanie bardzo dobre

2026-04-30 via Nuitee
K
Katarzyna solo_traveller pl
10
2026-04-28 via Nuitee
S
Stephanie couple us
10
Would definitely stay here again, we had a very pleasant stay.
Pros:

Very clean and modern, and they were kind enough to give us free parking. Room service was excellent as well.

Cons:

Nothing!

2026-04-28 via Nuitee
D
Dmytro solo_traveller ua
10
2026-04-26 via Nuitee
J
JIANG couple fr
5
Nice hotel in good location, BUT major noise issue from nearby bars up to 4am.
Pros:

Good location overall, BUT......

Cons:

On one side of the hotel there a number of bars which play very loud music up to 4am. People coming and going from the bars also make a lot of noise. This is not the fault of the hotel but spoils what is a very nice hotel in a good location. The noise from the bars in our room for our 1st night of a 4 night stay was unbearable. The hotel staff were very apologetic and moved us to another room, which was further away from the bars, but the noise could still be heard. When checking in I would strongly recommend asking for a room away from the noise.

2026-04-26 via Nuitee
A
Agnieszka solo_traveller pl
8
Pros:

Wystrój, blisko centrum, dobre śniadania,

Cons:

Duży hałas ze względu na bliskie usytuowanie dyskoteki
Problemy z klimatyzacją

2026-04-25 via Nuitee
Y
You Chuang solo_traveller fr
5
2026-04-24 via Nuitee
O
oded solo_traveller us
10
2026-04-23 via Nuitee
V
Vesna couple si
10
2026-04-23 via Nuitee
N
Natalia Parol-Ostręga solo_traveller pl
10
Bardzo gorąco polecam
Pros:

Fantastyczny hotel, rewelacyjna lokalizacja. Wspaniała, miła, sympatyczna i pomocna obsługa, przepyszne śniadania. Bardzo fajne pokoje, przestronne, dobrze wyposażone. Do wyboru mamy nie tylko herbatę ale też kawę czy nawet czekoladę do picia :) Z hotelu wystarczy przejść na drugą stronę ulicy zeby znaleźć się na przystanku tramwajowym. W okolicy wiele restauracji, ale nie trzeba ruszać się z hotelu, bo znajduje sie tu restauracja z pysznym jedzeniem :)

2026-04-22 via Nuitee
A
Artur solo_traveller ch
9
2026-04-21 via Nuitee
Y
Yahor solo_traveller pl
9
Cozy and stylish room with amazing location and views
Pros:

Wonderful, cozy and stylish room with amazing view, awesome location and rich facilities.

Cons:

AC is not covering whole space of the room, so it is pretty hot during the day.

2026-04-20 via Nuitee
R
Robert couple pl
5
2026-04-19 via Nuitee
6
63cf75da83bf70fd841de7f3600138bc solo_traveller pl
10
2026-04-18 via Nuitee
A
a4ad9ffb8372707e6931913f58a35367 solo_traveller pl
10
Pros:

Doskonałe śniadania

Cons:

Słabo wyciszony pokój.

2026-04-18 via Nuitee
5
5ad58817a6c7710f484ddc90a6fe62ba couple nl
3
No airco, to be avoided in summer
Pros:

Great breakfast, probably the best I ever had. Super friendly staff

Cons:

It is the 2nd stay and unfortunately, I can confirm the airco is not existing. First time we were there- May 2024 we literally cooked at night (30 deg plus outside).The AC wasn’t working and when complained, reception told me it has to be switched on at the reception.. when we were checking out.”-despite my several complaints during our 2 days stay.Wanted to give another chance and booked again (April 2025); asked to switch on at the reception the moment we checked in.. was back at 2 am the same night… we got another room at the other side (shade, but noisy from partygoers till 3am) and with windows open and temp outside we were ok the 2nd night. Paying 400 eur for 2 nights for this is not the value for money.

2026-04-17 via Nuitee
3
3077aa421aff7126a19a70f1a9428ce1 solo_traveller il
10
Pros:

Good location. Great stuff.

2026-04-16 via Nuitee
5
559024cfcb6e71b5f83283a3043f00d4 couple fr
8
2026-04-15 via Nuitee