ICON Casona 1900

Hotels
ICON
9.4 (100 reviews)
Don Ramon de la Cruz, 10 , Madrid , es

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Cons:
Unhelpful and grumpy staff
Room upgrades needed
Poor value for money

Categories

Cleanliness
7.5
Guests generally mentioned cleanliness as a positive aspect.
Service
6.5
Mixed feedback on service with complaints about unhelpful and grumpy staff.
Location
8
The great location was a highlight for guests.
Room Quality
6
Guests mentioned the need for room upgrades.
Amenities
6.5
Mixed reviews on amenities provided.
Value for Money
4.5
Guests felt the high price did not align with the value received.
Food and Beverage
7
Breakfast and restaurant services were generally well-received.
Overall Experience
7.5
Most guests had a positive overall experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-23 18:53

Property Description

Luxurious 19th-Century Boutique Hotel in Exclusive Salamanca Neighborhood

Stylish Rooms with High-End Amenities: Experience home-automation, a safe, minibar, and high-end organic toiletries in every room, ensuring a comfortable stay.

Chic Décor and Rooftop Terrace: Immerse yourself in a blend of art-nouveau and art-decó styles throughout the lobby and lounge. Relax and take in stunning Madrid city views from the rooftop terrace.

Convenient Location and VIP Service: Explore luxury shops, restaurants, and bars just a short walk away. Indulge in 24-hour snacks and drinks service in the VIP room, adding an extra touch of luxury to your stay.

Book your stay at ICON Casona 1900 by Petit Palace for an unforgettable experience in Madrid.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When travelling with pets, please note that an extra charge of 25 EUR per pet, per stay applies.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 30 per day.

Location

Guest Reviews

9.4
Based on 100 reviews
Cleanliness: 7.5
Service: 6.5
Location: 8
Room Quality: 6
Amenities: 6.5
Value for Money: 4.5
Food and Beverage: 7
Overall Experience: 7.5
T
Thomas family
10
Pros:

Very friendly and helpful staff!!! Excellent breakfast and the rooms were very clean and maintained; however, there were no room darkening drapes or blinds only sheer see-through drapes which impacted our sleep and privacy. Also, we could smell cigarette smoke from the neighboring room being blown out their window. This was not the property's fault but diminished our experience. I recommend this property and the outstanding staff.

2024-12-27 via Nuitee
M
Mariangeles
10
Pros:

Es la segunda vez que nos quedamos en ICON Casona 1900 y ambas veces nos ha ido de maravilla.

2024-12-26 via Nuitee
E
EMALI partner
6
Pros:

Unfortunately the bed mattress was terrible. The rest was ok.

2024-12-17 via Nuitee
A
Armando
6
Pros:

ok place

2024-12-15 via Nuitee
V
Vincent partner
10
Pros:

ICON Casona 1900 is the ideal boutique hotel for a stay in Madrid. Great shopping and restaurants all around. The hotel is lovely; the rooms well appointed and spacious. Everything from the wonderful water pressure in the rain shower to the majestic breakfast buffet are top notch! We’ve stayed at ICON Casona multiple times, but all it will take is 1 time to fall in love with this gem of a hotel!

2024-11-25 via Nuitee
J
juan
10
Pros:

Cleaness

2024-11-04 via Nuitee
A
Alan
10
Expensive but comfotable
Pros:

Nice hotel in the Salamanca district with easy access to high-end shops, bars and restaurants. Breakfast was good and rooms were spacious if not a little dated.

2024-10-23 via Nuitee
A
André
10
Definitely an address to remember
Pros:

The overall reception lobby area was extremely clean and in order. Same for the elevator, corridor to the rooms and the room itself.

2024-09-19 via Nuitee
G
Gerardo
10
Pros:

Cada vez que visito Madrid no dudo en alojarme en Icon Casona . Todo excelente desde la propiedad , servicio y atencion de todo su personal . Ubicado en la mejor zona de Madrid. Olé!

2024-08-02 via Nuitee
L
Luis
10
Pros:

Best location!

2024-06-12 via Nuitee
E
Edwin partner
10
Pros:

It is located in a very nice neighborhood. Easy to walk to bars and restaurants. Friendly staff. Excellent breakfast.

2024-06-07 via Nuitee
R
Ricardo partner
10
Pros:

Amazing hotel and location.

2024-06-05 via Nuitee
L
Lisa
10
Pros:

Our stay was very nice. They upgraded us to a suite. Breakfast in the morning was delicious, well done and very clean.

2024-06-02 via Nuitee
W
Wilson partner
10
Pros:

Great stay at this property. The staff members were friendly, good location, walkable, excellent room in clean condition, and a tasty breakfast. Totally recommended!

2024-05-18 via Nuitee
S
SOFIA family
10
Pros:

Excellent service and location

2024-05-13 via Nuitee
L
Leigh family
10
Pros:

The staff went out their way to be helpful to when we arrived early and our room wasn’t ready. Even offered and upgrade and a free cocktail. Hotel is lovely and elegant. Room has great amenities. Highly recommended.

2024-04-25 via Nuitee
C
caridad e
10
A gem in Madrid
Pros:

Amazing hotel in a beautiful area. The staff will do everything to make your stay comfortable and enjoyable. The hotel is so beautiful, the rooms are clean and the amenities are Molton Brown. Nice bar service a spectacular breakfast. Hands down to the staff and the hotel.

2024-03-29 via Nuitee
L
LUIS
10
Fabulous
Pros:

Elegant, classy and with state of the art technology. Personable, friendly and super professional staff. Every detail is being taken care of with such diligence, mastery and with the utmost attentiveness. An absolute delight which would make anyone come back over and over again.

2024-03-21 via Nuitee
J
JUAN MANUEL
10
Pros:

Great Place

2024-03-14 via Nuitee
S
SOFIA family
10
Pros:

Excelente servicio, hoyel chico con atención personalizada.

2024-03-10 via Nuitee