Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

Hotels
•
Holiday Inn Express
8.4 (1599 reviews)
11 Impasse de la Gare-Talon , Gatineau , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly staff
Good location
Cons:
Noisy heating system
Cold pool
Worn linens

Categories

Cleanliness
7.86
Several reviews mention cleanliness but note issues like worn towels and linens.
Service
8.83
Consistently praised for friendly and efficient service.
Location
8.87
Good location near points of interest.
Room Quality
8.32
Rooms are clean and modern, but some guests found beds too soft.
Amenities
7.35
Mixed feedback; pool not heated and gym equipment often not functional.
Value for Money
8.31
Good value considering pricing relative to features, despite some caveats.
Food and Beverage
8.86
Breakfast received positive feedback for variety and quality.
Overall Experience
8.83
Guests had a generally positive stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:05

Property Description

Prime Location in Downtown Gatineau
Holiday Inn Express & Suites - Gatineau - Ottawa offers a prime location in the vibrant Downtown Gatineau district, making it a perfect choice for travelers looking to explore the city.

Modern Amenities and Comfort
Each room is equipped with a flat-screen TV, private bathroom, free toiletries, and a hairdryer, ensuring a comfortable stay for every guest. The property also features a business centre for those on a working trip.

Exciting Activities and Nearby Attractions
Guests can indulge in various activities like skiing and cycling, or visit popular attractions such as Casino Lac-Leamy and the Canadian Museum of History, all conveniently located near the hotel.

Book your stay at Holiday Inn Express & Suites - Gatineau - Ottawa for a memorable and convenient experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

8.4
Based on 1599 reviews
Cleanliness: 7.86
Service: 8.83
Location: 8.87
Room Quality: 8.32
Amenities: 7.35
Value for Money: 8.31
Food and Beverage: 8.86
Overall Experience: 8.83
M
Matthew • solo_traveller • ca
10
2026-04-15 • via Nuitee
J
Julie Louange • family_with_children • ca
10
2026-04-10 • via Nuitee
M
Mylene • family_with_children • ca
8
2026-04-10 • via Nuitee
J
Jehol • family_with_children • us
8
Pros:

The place was clean , comfortable and the room was spacious. Friendly staff, very courteous

Cons:

The food/breakfast is the reason for my less than 10 out of 10 review. The eggs was dry, the sausages overcooked, no bacon or waffles ( that would have been a +) We ended up driving to Starbucks for coffee and a sandwich.

2026-04-08 • via Nuitee
G
Gio • family_with_children • ca
10
2026-04-08 • via Nuitee
M
Marie-Hélène • family_with_children • ca
10
2026-04-06 • via Nuitee
D
Danny • couple • ca
10
Super
Pros:

Super propre

2026-04-06 • via Nuitee
M
Marie-Claude • family_with_children • ca
8
Passage rapide mais agréable et confortable
Pros:

L’emplacement, le confort.

Cons:

Rien

2026-04-04 • via Nuitee
F
Franck • solo_traveller • ca
10
Parfaite
Pros:

La chambre, la réception très professionnel et le calme

2026-04-03 • via Nuitee
I
Isabelle • family_with_children • ca
10
Très agréable séjour
Pros:

Personnel courtois et souriant
Très bon petit déjeuner varié inclus
Propreté des lieux et les chambres sont très belles

Cons:

N/A

2026-03-30 • via Nuitee
A
Armand Didier • family_with_children • ca
10
Very good place to stay
Pros:

Room was very clean and the bed so comfortable

2026-03-29 • via Nuitee
R
Rodrigue • family_with_children • ca
8
2026-03-29 • via Nuitee
A
AISSA • family_with_children • ca
9
Relaxing
Pros:

Clean

2026-03-27 • via Nuitee
T
trycia • family_with_children • ca
9
Fantastic
Pros:

Tout

Cons:

Oreiller beaucoup trop molle, et déjeuner les saucisses étais trop cuite et sans patate. Sinon ce n'était que de tout petit détail jai quand même apprécié ces détails non parfait. Rien ne peut etre parfait.

2026-03-23 • via Nuitee
F
Franziska • extended_group • de
5
Pros:

Die Lage

Cons:

Schlechtes WLAN
Unbequeme Betten
Schlechtes Frühstück

2026-03-20 • via Nuitee
M
Marie-Philip • family_with_children • ca
9
Je recommande l’hôtel!
Pros:

La luminosité des chambres et la gentillesse du personnel. De plus, les lits sont très confortables.

2026-03-20 • via Nuitee
J
Jun Hon • family_with_children • ca
8
Pros:

Breakfast, pool and pillows were really nice. Bathroom had heaters too. Breakfast area was large also

2026-03-19 • via Nuitee
L
Lynn • couple • us
10
Great location and great rooms!
Pros:

Great room, nice breakfast selection, and perfect location! The room size was exceptional.

Cons:

No issues; everything was as hoped for, and expected

2026-03-19 • via Nuitee
D
Dan • family_with_children • ca
9
2026-03-19 • via Nuitee
B
Brigitte • family_with_children • ca
7
Pros:

Breakfast buffet : good variety
location
free parking
king size bed was comfortable
bathroom was nice and clean

Cons:

sofa bed as not comfortable at all and not very clean
TV lacked instructions ... it would have been better to have a smart TV for the kids
The computer chair was awful (was making so much noise)
Buffet was good but a 9h00am = no more potatoes which wasn't great and 9h30AM is very early to finish breakfast

2026-03-18 • via Nuitee