Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

Hotels
Holiday Inn Express
8.4 (1684 reviews)
11 Impasse de la Gare-Talon , Gatineau , ca

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly staff
Good location
Cons:
Noisy heating system
Cold pool
Worn linens

Categories

Cleanliness
7.86
Several reviews mention cleanliness but note issues like worn towels and linens.
Service
8.83
Consistently praised for friendly and efficient service.
Location
8.87
Good location near points of interest.
Room Quality
8.32
Rooms are clean and modern, but some guests found beds too soft.
Amenities
7.35
Mixed feedback; pool not heated and gym equipment often not functional.
Value for Money
8.31
Good value considering pricing relative to features, despite some caveats.
Food and Beverage
8.86
Breakfast received positive feedback for variety and quality.
Overall Experience
8.83
Guests had a generally positive stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:05

Property Description

Prime Location in Downtown Gatineau
Holiday Inn Express & Suites - Gatineau - Ottawa offers a prime location in the vibrant Downtown Gatineau district, making it a perfect choice for travelers looking to explore the city.

Modern Amenities and Comfort
Each room is equipped with a flat-screen TV, private bathroom, free toiletries, and a hairdryer, ensuring a comfortable stay for every guest. The property also features a business centre for those on a working trip.

Exciting Activities and Nearby Attractions
Guests can indulge in various activities like skiing and cycling, or visit popular attractions such as Casino Lac-Leamy and the Canadian Museum of History, all conveniently located near the hotel.

Book your stay at Holiday Inn Express & Suites - Gatineau - Ottawa for a memorable and convenient experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

8.4
Based on 1684 reviews
Cleanliness: 7.86
Service: 8.83
Location: 8.87
Room Quality: 8.32
Amenities: 7.35
Value for Money: 8.31
Food and Beverage: 8.86
Overall Experience: 8.83
B
Berno family_with_children br
8
2026-07-25 via Nuitee
D
Denis couple ca
5
La chambre aurait pu être parfaite avec une climatisation silencieuse.
Pros:

Lit confortable. Douche "walk-in". Grandeur de la chambre. Stationnement gratuit.

Cons:

Climatisation très bruyante. Impossible de filtrer le bruit de cette climatisation même avec des bouchons dans les oreilles.
On a dû éteindre la climatisation.
Manque de savon à main dans le distributeur.

2026-07-23 via Nuitee
R
Richard family_with_children ca
5
2026-07-22 via Nuitee
R
Richard L couple ca
8
2026-07-22 via Nuitee
M
Marshall family_with_children ca
8
2026-07-20 via Nuitee
T
Thibault solo_traveller ca
9
2026-07-18 via Nuitee
A
Andre couple ca
8
Bien
Pros:

La chambre

Cons:

Le petit dejeuner

2026-07-18 via Nuitee
F
Frédéric family_with_children ca
9
2026-07-18 via Nuitee
S
Stéphanie solo_traveller ca
9
Pros:

La chambre était grande, les lits étaient confortable, l'endroit était propre. Le déjeuner en libre service était super.

Cons:

La piscine était un peu petite.

2026-07-17 via Nuitee
H
Hassan family_with_children ca
5
2026-07-16 via Nuitee
R
Ruby family_with_children ca
5
Pros:

Rooms were clean beds were comfortable

Cons:

Took my autistic granddaughter for the night and her 6 year old sister who had an appointment at cheo hospital the next morning. They were all excited about going into the pool. I specifically asked for pool and breakfast for the stay. I paid online for this the day before. Once we arrived we were told the pool was down and we could not get a refund. Was not a nice stay the autistic child was crying and the 6 year old was trying to console her. I feel they could have refunded our money so we could have went somewhere with a pool. I felt there was no compassion whatsoever and was very disappointed with the service

2026-07-16 via Nuitee
K
Khalid solo_traveller ma
5
Pros:

Bon Emplacement, Chambre spacieuse, lits confortables, équipements corrects. Bon petit déjeuner.

Cons:

- Douche très glissante, très dangereux. Ma femme est tombé sur la nuque et a failli se briser le cou.
- La chambre n' a pas été nettoyée le 2ème jour. Même les serviettes salles n'ont pas été changées.
- Climatiseur trop brillant

2026-07-16 via Nuitee
C
Catherine family_with_children ca
10
2026-07-16 via Nuitee
S
Shalileh solo_traveller ca
1
Pros:

Na

Cons:

They are thieves

2026-07-14 via Nuitee
Z
Zhiyuan family_with_children ca
3
Pros:

早餐

Cons:

卫生差

2026-07-12 via Nuitee
C
claudette solo_traveller ca
10
Tout était parfait
Pros:

Tout était excellent , services, accueil, chambre très confortable et propre , déjeuner , parfait . Même l'emplacement est au centre de tout .

Cons:

Rien du tout , je compte y retourner à tous mes prochains voyages à Gatineau .

2026-07-11 via Nuitee
M
Mario family_with_children ca
9
satisfying
Pros:

Shuttle to the airport.
Good breakfast.
We had a modern suite, comfortable.
Good value for the cost.

Cons:

Airport shuttle ends too early, before 11 pm.
Uber from Pearson airport costs more than $30.

2026-07-10 via Nuitee
S
Sylvie family_with_children ca
7
Pros:

Chambre propre et confortable

Cons:

Petit déjeuner pas très bon et malgré confirmation qu’il était possible de manger sans gluten ceci s’est avéré faux

2026-07-10 via Nuitee
A
Annie couple ca
8
2026-07-10 via Nuitee
S
Sovann solo_traveller ca
7
2026-07-09 via Nuitee