Hakuba Panorama Hotel

Hotels
9.4 (793 reviews)
Hokujo 3322-1 , Hakuba , jp

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good facilities
Beautiful view
Comfortable rooms
Cons:
Limited breakfast variety
Small bathrooms
Some amenities could be improved

Categories

Cleanliness
9.24
Some concerns were raised about the size of the bathroom and a few facilities.
Service
9.71
Multiple reviews praised the friendly and helpful staff.
Location
9.75
The hotel is well-located with various amenities nearby.
Room Quality
9.2
Rooms offered a great view, though some reported small bathroom sizes.
Amenities
9.23
Good facilities mentioned, but some additional options could enhance the experience.
Value for Money
9.19
Generally perceived as affordable and worth the price.
Food and Beverage
9.24
Breakfast was decent but could offer more variety.
Overall Experience
9.61
Overall, guests had a memorable experience with minor suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:22

Property Description

Modern Rooms with Mountain Views
Hakuba Panorama Hotel, just a short walk from Hakuba Happoone Winter Resort, offers modern rooms with free Wi-Fi and stunning views of the North Alps. Relax in the public baths post-skiing for the ultimate unwind.

Convenient Location and Shuttle Services
With JR Hakuba Train Station nearby and Happo Bus Terminal a short walk away, getting around is a breeze. Enjoy the ease of check-in and complimentary shuttle services after 15:00, just remember to reserve in advance.

Ski Passes and Breakfast Buffet
Purchase ski passes on-site, store your gear securely, and start your day with a delicious western-style buffet breakfast. Don't miss out on exploring Hakuba 47 Winter Sports Park just a 15-minute drive away.

Ready to experience comfort and convenience at Hakuba Panorama Hotel? Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.4
Based on 793 reviews
Cleanliness: 9.24
Service: 9.71
Location: 9.75
Room Quality: 9.2
Amenities: 9.23
Value for Money: 9.19
Food and Beverage: 9.24
Overall Experience: 9.61
R
Rebecca • family_with_children • hk
7
2026-03-19 • via Nuitee
G
Gordon • solo_traveller • au
6
Basic and ticks the boxes
Pros:

Staff were friendly and the location was convenient for ski bus and town. The room was big but I did stay on my own and great views of the mountain.

Cons:

The room wasn’t that comfy - couldnt control the heating and the bathroom was weird. Very basic standard breaky which appeared to be standard for this area of Japan.

2026-03-15 • via Nuitee
T
Thomas • family_with_children • au
8
Great accomodation that caters to western guests who don't want to leave their comfort zone.
Pros:

Staff service was outstanding and the rooms were comfortable and clean.

Cons:

There is no common room area or space to hang out with family or friends except the bar / restaurant which is not open except for breakfast and after 4pm. You typically have to book a table after 4pm for dinner and you can't just chill. Only western style breakfast available. some rice and miso soup would have been a great break from eggs and baccon.

2026-03-10 • via Nuitee
M
Meck • family_with_children • au
7
Pros:

Onsen was lovely at end of a long day and so convenient having a bar in the hotel

Cons:

The rooms are a bit outdated but the beds were super comfy!

2026-03-07 • via Nuitee
C
Clair • extended_group • jp
9
Great!
Pros:

Continental breakfast was great and tasty.

Cons:

N/A

2026-03-02 • via Nuitee
R
ryanjeromb • family_with_children • jp
10
2026-03-01 • via Nuitee
T
TAKUMI • family_with_children • jp
9
2026-02-27 • via Nuitee
V
vasale • couple • us
10
2026-02-26 • via Nuitee
G
Giles • family_with_children • bn
9
2026-02-26 • via Nuitee
R
Rich • extended_group • au
9
2026-02-24 • via Nuitee
B
Ben • family_with_children • au
10
Good location, rooms were comfortable and staff were really helpful
Pros:

Centrally located and staff were very helpful

2026-02-24 • via Nuitee
M
Mavis Lai • extended_group • tw
9
2026-02-13 • via Nuitee
A
Aliceson • extended_group • au
9
2026-02-13 • via Nuitee
M
Melissa • family_with_children • au
9
Great location in Happo with Comfortable Rooms
Pros:

The location is awesome for a skiing holiday - walkable to Nakiyama area of Happo, Happo bus terminal, and there is a shuttle stop right outside for Hakuba47/Goryu. Also walkable to the many bars and restaurants in Happo village, fit people can walk to the Happo Gondola (though there is a nearby shuttle stop as well). The family room was a good size for 2, would be squishy with older children. The onsen scratches an itch, but isn't anything special. The included breakfast was decent, though repetitive! Beds and rooms were comfortable, I would stay again.

Cons:

From the cost you might expect luxury, but reset your expectations to a ski lodge-type accommodation and you'll be happy. The bathrooms are not great - very small, no japanese toilet (!) and a handheld shower. We had an onsen each day just so we didn't have to shower in the room.

2026-02-12 • via Nuitee
M
Marie • extended_group • no
8
2026-02-11 • via Nuitee
A
ALEKSANDR • extended_group • ru
10
Чисто , удобно , отличный персонал. Буду рекомендовать! 👌
Pros:

All good !!! 👍👍👍🫶🫶🫶

2026-02-10 • via Nuitee
K
Kate • couple • au
7
Clean, close to Happo 1 restaurants, nice to have brewery onsite, yummy wings, great boot room, a little overpriced for
Pros:

Clean and good location. Quiet rooms

Cons:

Staff were not up to date with transport/ lift closures/ directions. No coffee for those leaving before 7am for early lifts.

2026-01-31 • via Nuitee
A
Aiellomi • family_with_children • au
10
Comfortable accomodation for a wonderful ski experience.
Pros:

Great location. Yes you are paying for being at the snow but the hotel was awesome. The staff were super friendly and very responsive, they just made the experience enjoyable. Also, having the bar down stairs (another reason I chose the place) was perfect. Kids could hang in the room while we were downstairs having some adult chill time in a lovely atmosphere that wasn’t too big but comfortable. Plus the beer was great so many choices… be sure to get the beer card! The Onsen after skiing is always a win and a heart breakfast in the am before heading to the snow was great. It’s a popular place so if interested get in quick.

Cons:

Nothing to be honest.

2026-01-28 • via Nuitee
B
Bradley • family_with_children • au
9
2026-01-27 • via Nuitee
L
Lucinda • family_with_children • au
8
The Panaroma hotel suited our family of 4, staff were very helpful, buses at the front door to ski fields & short wa
Pros:

Well located hotel with good breakfast, drying room, washing machine and Onsen on site.

Cons:

Bathrooms are small and basic, more variety for the breakfast would have been good

2026-01-24 • via Nuitee