Centurion Hotel&Spa Ueno Station

Hotels
•
Centurion Hotel
7.7 (2242 reviews)
Taito-ku Ueno 6-8-16 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Hot tub/Jacuzzi
Sauna
Public Bath
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Hot spring facilities
Cons:
Small rooms
Inconsistent cleanliness
Sometimes poor air conditioning

Categories

Cleanliness
6.94
Mixed reviews; some guests noted cleanliness issues.
Service
8.41
Staff were helpful and accommodating, leading to positive sentiments.
Location
8.95
Location is perfect, close to key attractions and transport.
Room Quality
6.9
Rooms reported as small and not as advertised; minor issues noted.
Amenities
7.93
Amenities like the onsen and spa services received positive remarks.
Value for Money
7.39
Value is somewhat mixed due to room size and amenities versus price.
Food and Beverage
7.44
Limited breakfast options, but nearby food choices were highlighted.
Overall Experience
7.61
Solid experience overall, with a mix of pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:04

Property Description

Luxurious Hot Springs Bath and Japanese Decor
Experience relaxation and comfort at Centurion Hotel&Spa Ueno Station with its hot springs bath and contemporary Japanese decor. The perfect retreat just minutes away from various train stations.

Premium Amenities and Comfortable Rooms
Indulge in Slumberland mattresses and organic toiletries in rooms designed with Japanese aesthetics. Enjoy the convenience of air conditioning, flat-screen TVs, and a range of in-room facilities for a pleasant stay.

Relaxation and Culinary Delights
Unwind in the spa bath, sauna, or massage chairs in the lobby. Treat your taste buds to Japanese yakiniku barbecue dishes at Yakiniku Yansando. Explore nearby attractions like Ameya Yokocho shopping street and Sensoji Temple for a memorable stay.

Book your stay at Centurion Hotel&Spa Ueno Station now for a luxurious and rejuvenating experience.

Important information:

Please note that the hotel will undergo equipment maintenance on the following dates/times: 27 June 2023, 0:00 AM - 4:00 AM. During this period, water and hot water will be unavailable in the annex.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 2242 reviews
Cleanliness: 6.94
Service: 8.41
Location: 8.95
Room Quality: 6.9
Amenities: 7.93
Value for Money: 7.39
Food and Beverage: 7.44
Overall Experience: 7.61
T
Tse Chun • solo_traveller • tw
10
2026-05-09 • via Nuitee
M
Mitsuru • solo_traveller • jp
6
2026-05-06 • via Nuitee
L
Lady Pearl • family_with_children • nz
9
nice experience
Pros:

very helpful staff ,location and cleanliness

Cons:

very small room for x3 family members

2026-05-06 • via Nuitee
S
syakosasano • family_with_children • jp
10
外食の店舗が回りにたくさんあり、また行って見たいと思う。上野駅の不忍出口からすぐ近くで便利でした。
Pros:

朝食はバイキング形式だったが大変おいしかった。

2026-05-06 • via Nuitee
M
Matthew • family_with_children • us
10
Pros:

a great, clean room within walking distance of Ueno station for a good price

Cons:

not great sound insulation from the street on Saturday night

2026-05-03 • via Nuitee
O
Oraya • family_with_children • th
9
Great stay
Pros:

The hotel is in a great location, close to shopping areas and the train station, making it very convenient to get around.
The room is spacious and comfortable, featuring an open-air bathtub that adds a relaxing touch to the stay.
Additionally, the hotel offers a convenient luggage delivery service directly to the airport (extra cost)

Cons:

Some staff members are not very fluent in English (but they are genuinely helpful and always try their best to assist guests)
The hotel has only one elevator, which can sometimes result in longer waiting times.

2026-05-01 • via Nuitee
A
Ashraf • couple • us
8
2026-04-27 • via Nuitee
P
Prachi • solo_traveller • au
10
Pros:

Fantastic location near Ueno station, great facilities including a spa/sauna. So many restaurants around us, the place was absolutely alive. Staff were lovely and hotel had luggage storage facility post check out as our train was later in the day. Laundry facilities available at hotel too.

Cons:

Room was small in size but I cannot complain as we already knew this about Tokyo hotels. The room was kept fabulous each day by wonderful staff so it was welcoming after a tiring day

2026-04-21 • via Nuitee
C
Clara • solo_traveller • us
6
Need ice machine in annex
Pros:

Convenient, Definately more spacious than APA.

Cons:

The public bath was in another bdg. Our bdg didn't even have an ice machine, or wasn't identified if there was one.

2026-04-20 • via Nuitee
H
Herrera • solo_traveller • mx
9
Muy cerca de estaciones de tren y del skyliner de narita
Pros:

El estilo japones

Cons:

El baño muy reducido, te golpeas a cada momento

2026-04-18 • via Nuitee
R
Robert • family_with_children • gb
9
Fantastic country, great hotel, and the food was delicious
Pros:

Great location, everything so close, market next door, plenty of food options without having to go far, and Ueno train station a 3-5 min walk away.

Cons:

Small rooms, but I guess that’s just normal in Japan

2026-04-17 • via Nuitee
N
nateweera • family_with_children • th
8
Pros:

ที่ตั้งสะดวกเดินทาง

2026-04-17 • via Nuitee
R
Ron • solo_traveller • ca
7
2026-04-17 • via Nuitee
K
k • extended_group • hk
7
convenient location, nice onsen
Pros:

the location is convenient

Cons:

Some plugs and chargers in the room were not working

2026-04-15 • via Nuitee
洪 • solo_traveller • tw
9
2026-04-14 • via Nuitee
B
BRENDA • family_with_children • hk
8
Pros:

地點和往機場交通

Cons:

n/a

2026-04-11 • via Nuitee
C
Cherry • extended_group • au
7
2026-04-10 • via Nuitee
Q
Quitterie • family_with_children • fr
9
Pros:

Emplacement et osen

Cons:

Chambre très petite pour 3

2026-04-09 • via Nuitee
D
Daichi • family_with_children • jp
5
まあまあ
Pros:

場所はよかった

Cons:

思った以上にせまい

2026-04-08 • via Nuitee
J
Jantana • extended_group • th
10
Receptionist is really good. They tried to help and service us as much as possible about our problem and it was impresse
Pros:

Good location and good onsen

Cons:

Small room

2026-04-08 • via Nuitee