Nipponbashi Crystal Hotel

Hotels
Independent
8.6 (77 reviews)
Nipponbashi 4-8-13, Naniwa-ku, Osaka, Osaka-fu, 556-0005 , Osaka , JP

Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Television in common areas
Multilingual staff
Smoke-free property
Shared microwave

Review Highlights

Pros:
Great location
Friendly staff
Helpful employees
Clean rooms
Cons:
Room size and amenities could be improved
Communication issues with staff
Limited variety in amenities and food options

Categories

Cleanliness
8.1
Most guests appreciated the cleanliness of the hotel.
Service
8.7
Staff was attentive, friendly, and helpful, although there were a few instances of communication issues.
Location
9.1
The hotel's central location near public transport and key attractions was highly praised by guests.
Room Quality
7.5
Rooms were generally comfortable, but some guests noted issues with room size and amenities like showers.
Amenities
7.5
The hotel provided adequate amenities, with some guests mentioning the small baths as a downside.
Value for Money
7.3
Opinions varied on the value for money, with some finding it reasonable while others felt it could be improved.
Food and Beverage
7.4
Guests generally enjoyed the food and beverage options, although some desired more variety.
Overall Experience
8.1
The majority of guests had a positive overall experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-25 07:59

Property Description

Discover a vibrant haven at Nipponbashi Crystal Hotel, perfectly positioned in the heart of Osaka's bustling Minami district.

Comfortable Accommodations
Relax in one of our modern 63 air-conditioned rooms, complete with refrigerators and flat-screen televisions. Enjoy the luxury of private bathrooms equipped with complimentary toiletries and a choice of bathtubs or showers.

Convenient Amenities
Stay connected with complimentary wireless internet access throughout the hotel. Our 24-hour front desk and multilingual staff are ready to assist you, along with concierge services to help plan your adventures.

Prime Location
Embrace the excitement of Osaka, with famous attractions like Tsutenkaku Tower and Spa World just a short stroll away. Delight in nearby dining and shopping experiences that will enchant your senses.

Don’t miss the chance to experience comfort and convenience in Osaka—book your stay at Nipponbashi Crystal Hotel now!

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

  • General

    Unicode Support true

Location

Guest Reviews

8.6
Based on 77 reviews
Cleanliness: 8.1
Service: 8.7
Location: 9.1
Room Quality: 7.5
Amenities: 7.5
Value for Money: 7.3
Food and Beverage: 7.4
Overall Experience: 8.1
D
Daniela B couple gb
9
fantastic and clean hotel with friendly staff at great location; would definitely recommend
2026-05-05 via Nuitee
M
Mark solo_traveller gb
8
Pros:

Great location close enough to the station to make travelling about the city easy, rooms were a decent size and had all the amenities I could want, staff were friendly and helpful and easy to approach as someone with limited Japanese.

2026-05-02 via Nuitee
M
Morgan couple au
10
Perfect
Pros:

Great location. Extremely helpful staff. Staff organised baggage transfer at a good price!

2026-05-01 via Nuitee
N
Nicholas extended_group za
10
Staff were amazingly accommodating
Pros:

Location

Cons:

Rooms where smaller than expected. My fault not the hotels.

2026-04-19 via Nuitee
K
Kraisorn solo_traveller th
6
Pros:

ใกล้สถานีรถไฟใต้ดินและชุมชน

Cons:

ห้องคับแคบและราคาสูงเกินไป

2026-04-19 via Nuitee
K
Kraisorn solo_traveller th
6
2026-04-19 via Nuitee
P
Pierric solo_traveller fr
9
2026-04-18 via Nuitee
J
jianfeng couple cn
5
2026-04-17 via Nuitee
P
Péter extended_group jp
10
2026-04-16 via Nuitee
P
Péter couple jp
8
2026-04-16 via Nuitee
P
Pernille solo_traveller dk
9
2026-04-14 via Nuitee
O
Oihana95 couple es
9
Muy cómodo y buena ubicación
Pros:

La ubicación buenísima y los trabajadores muy majos

2026-03-28 via Nuitee
T
TAO couple cn
8
2026-03-23 via Nuitee
Y
Ya Ju solo_traveller tw
7
Pros:

桌面很大且附有立鏡,可以把所有化妝品、保養品、飾品一字排開,方便拿取跟梳妝。桌下有插座,可以使用吹風機和電棒。房間空間夠寬敞,24吋行李箱完全攤開也不會阻礙行走。

Cons:

免治馬桶沒有溫熱坐墊功能,冬天坐下去有點冰。洗手台的水龍頭有點難用,水流無法關小容易噴濺。

2026-03-16 via Nuitee
亦侃 family_with_children cn
9
2026-03-10 via Nuitee
T
takai family_with_children jp
6
Pros:

清潔でした。

Cons:

ユニットバス

2026-03-04 via Nuitee
L
Lucy couple gb
10
Easy to get to other locations, clean and lovely staff
Pros:

Location, clean and nice staff

Cons:

Small room

2026-02-22 via Nuitee
주하 couple kr
10
크리스탈 최고~
Pros:

도톤보리까지 가깝고 주변에 피규어샵, 식당, 가챠샵 등 놀거리가 많아요!! 그리고 1층 로비에서 아침부터 자정까지 무료 음료, 장국 주고 오븐이나 전자레인지도 있어서 편하게 먹을 수 있어요
직원들 친절한 건 말해모해~
그리고 일본 다른 호텔들보다 룸이 큰듯

Cons:

없삼

2026-01-31 via Nuitee
A
Aditya couple id
10
2026-01-27 via Nuitee
Y
Yvonne family_with_children it
1
Pros:

The room was a decent size

Cons:

The only way to heat up the room was the AC unit which was so loud, especially during the night. The walls and windows are so thin that you can hear anything that the others do/outside noise. The housekeeping doesn't clean the rooms and they don't even come in to do the beds. I wasn't notified about a breakfast so I'm guessing they don't even have it (I didn't see anyone eating in the designated area). It's not a four star hotel at all, but it's not even a hotel. It's a glorified apartment building with no kitchens. There's only one elevator and the floors are without windows so the only warm places are the lobby and your room if you remember to turn the AC on. The bathroom was FREEZING and didn't have a way to heat it up at all. The faucet and the shower are connected and barely work. Only toilet in Japan that also has no seat heater, so it was very uncomfortable to use in a 10° bathroom.
I don't have enough words to describe how bad it was, we were thinking of leaving Osaka a day early just for this. The location is also not great and gave a bad impression of the city overall, which is not fair because Osaka is cute.

2026-01-23 via Nuitee