Phnom Penh Era Hotel

Hotels
9 (53 reviews)
No. 44, Street 163, Olympic Khan Chamcarmorn , Phnom Penh , kh
ecm@phnompenhera.com

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 06:19

Property Description

Luxurious Accommodation:
Phnom Penh Era Hotel, located just 600 meters from Tuol Sleng Genocide Museum, offers elegant accommodation with air-conditioned units featuring modern amenities like a flat-screen TV, minibar, and personal safe. The large windows provide a stunning view of the surroundings.

Relaxation and Wellness:
Guests can unwind at the hotel's outdoor pool, sun terrace, hot tub, sauna room, and spa center. Professional massages are available for ultimate relaxation. The multilingual staff ensures a seamless experience with services like express check-in/check-out and currency exchange.

Convenient Services:
Enjoy free WiFi, private parking, and shuttle service at Phnom Penh Era Hotel. The on-site restaurant and bar cater to culinary delights. With day trips, airport transfers, and car/bicycle hire services, your stay will be truly hassle-free. Book now for an unforgettable experience.

Important information:

Guests staying in all room types are offered with 10% discounts on massage and spa services.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for US$20 per person per night when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 53 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
M
Maureen • young couple • us
10
Great
Pros:

Super

2025-03-28 • via Nuitee
H
Helene
10
Pros:

Beautiful and clean property with excellent service.

2025-03-09 • via Nuitee
H
Holger • young couple • de
8
Nice hotel with very friendly staff
Pros:

very friendly staff, big room, good breakfast, good location not far from the center

Cons:

nothing to complain

2025-02-24 • via Nuitee
P
Prof. • solo traveller • de
8
Very good
2025-02-23 • via Nuitee
R
Robert
8
Pros:

My room was great. Loved the wood in my room. Breakfast was pretty good to ok. Coffee wasn’t good. Staff were wonderful and helpful. Pool and area were rough but ok. Location was ok.

2025-02-01 • via Nuitee
A
Anthony • friends
8
Pros:

Nice Hotel to stay at and it’s conveniently located close to many markets and attractions.

2025-01-10 • via Nuitee
E
Ernest William • friends
6
Pros:

.

2024-10-20 • via Nuitee
S
Sariya • family with young children • us
9
Nice, friendly and affordable
Pros:

It was clean and everyone was friendly.

Cons:

My only issue is I sent emails with the property and I didn’t always get a response from them. Some of the emails I sent were very important.

2024-08-13 • via Nuitee
L
Laura
10
Bon hôtel
Pros:

L'hôtel est situé loin du centre mais très chambre agréable. Petit déjeuner excellent et personnel adorable.

2024-07-13 • via Nuitee
P
Paul • friends
8
Pros:

Location not the best, staff were fabulous, is a 24/7 supermarket 50 mtrs up the road.

2024-06-22 • via Nuitee
B
Bexton • family with young children • au
10
Exceptional
Pros:

Amazing staff. Very helpful and lovely clean place.

2024-06-19 • via Nuitee
C
Charlene • solo traveller • ca
9
A lovely stay in Phnom Penh
Pros:

Beautifully appointed room with a FABULOUS deep bathtub. Staff was friendly and breakfast was superb with tons of variety.

Cons:

Location is too far from the main sites of interest.

2024-03-16 • via Nuitee
S
Sam • review category business travellers • kh
5
Fair
Pros:

Room

Cons:

Breakfast

2024-03-15 • via Nuitee
C
Charlene • solo traveller • ca
9
A lovely 3 day stay ❤️
Pros:

Fabulous soaker tub, friendly staff, satellite tv, and an excellent breakfast with plenty of choices. The rooftop pool was such a plus after sightseeing on very hot days.

Cons:

Only issue I had was with the location. Almost impossible to walk anywhere as there are NO sidewalks, and scooters and tuk tuks nearly hit pedestrians. Only a 30 minute walk to the best area near the river BUT you really need to take a tuk tuk for your own safety.

2024-02-20 • via Nuitee
B
Brady • family
6
Pros:

Bar at pool area was closed. And so no way to order drinks or food. Only able to attend breakfast buffet.

2024-02-20 • via Nuitee
B
Bryan • friends
10
Pros:

Cleanliness 👍
Shower head and tub very poor design of location

2024-01-26 • via Nuitee
O
Official • family with young children • kh
10
Exceptional
2023-11-06 • via Nuitee
J
Julia • family with young children • de
9
Superb
2023-09-07 • via Nuitee
I
Ivanna • family with young children • sg
8
Very good
2023-06-24 • via Nuitee
A
Antony • family with young children • cn
7
Nice hotel but a bit dead
Pros:

Staff very friendly. Big room.

Cons:

Maybe because of the time of year we stayed, the property was dead. Breakfast buffet not available. Pool bar and restaurant not open.

2023-05-07 • via Nuitee