ONOMO Hotel Johannesburg Sandton

Hotels
Onomo
135 West Street, Sandton, Gauteng, 2196 , Sandton , ZA

Facilities

Elevator
Safe-deposit box at front desk
Multilingual staff
Express check-in
Wheelchair accessible parking
Parking (limited spaces)
Free self parking
Wheelchair-accessible van parking
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
HVAC issues
Room size complaints

Categories

Cleanliness
7.5
Several reviews emphasized the cleanliness, but also mentioned issues with room heating and some operational concerns.
Service
9
Staff were consistently described as friendly, helpful, and accommodating across multiple reviews.
Location
9
Location near Mandela Square and shopping amenities is frequently highlighted as a strong point.
Room Quality
8
Rooms received mixed feedback, with some satisfaction on modernity but concerns about size and some amenities.
Amenities
7.5
Mixed feelings regarding amenities due to reports of non-working HVAC systems.
Value for Money
8
Generally considered a good value considering the location, but some aspects fell short of expectations.
Food and Beverage
7
Breakfast experience was described as just okay, indicating it did not stand out.
Overall Experience
8
The overall experience reflected both satisfaction and areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:51

Property Description

Designated Smoking Areas - Enjoy the convenience and comfort of designated smoking areas throughout the hotel.
Dining Options - Indulge in delicious meals at the hotel's restaurant or opt for room service during limited hours. Unwind with a refreshing drink at the bar/lounge.
Convenient Amenities - Benefit from express check-in, dry cleaning/laundry services, and a 24-hour front desk. Free self-parking is available onsite for a hassle-free stay.

A stay at ONOMO Hotel Johannesburg Sandton places you in the heart of Johannesburg. Explore nearby attractions like Sandton City Mall and Nelson Mandela Square. Book now for a memorable experience!

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JNB

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 8
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8
C
Camper07476077024 Couples Rockingham, Greater Perth, Western Australia
8
Great location, tidy rooms.
Pros:

We had a great experience at Onomo, which is conveniently located right next to Mandela Square. Providing ample opportunities for shopping and dinning. The hotel itself was well kept and very clean. We did have trouble getting into our room but the staff were quick to provide us a new room.

2025-12-20 via Tripadvisor
3
317ghitab Business Paris, Ile-de-France
10
Good experience
Pros:

Great hotel, good vibe — everything about the stay felt welcoming and pleasant. The staff were friendly and attentive, the atmosphere was warm, and the overall experience made it a place I’d definitely come back to.

2025-11-13 via Tripadvisor
S
Seaside14841748458 Solo travel
10
Nice hotel with a very nice location
Pros:

My stay at ONOMO Hotel Sandton was truly enjoyable. The location is perfect, right in the heart of Sandton, within walking distance of shops and restaurants. The staff were friendly and professional, always ready to assist with a smile. The rooms are clean, modern, and comfortable. Great value for money and a perfect choice for both business and leisure stays. Highly recommended!

2025-11-13 via Tripadvisor
M
Macelyne
8
Pros:

Quiet reasonably sized rooms walking distance to the mall and international examination center

2025-09-19 via Nuitee
G
Gardy
10
Awesome
Pros:

Very clean and nice hotel

2025-09-16 via Nuitee
R
Rennie
8
Pros:

The only wrong is your cards are linked only to your floor when you have kids on the other floor you cannot go and check on them, I understand it might be movement control but it’s not it.

2025-09-15 via Nuitee
U
Ulisses
10
Pros:

Localização excelente, ao lado dos melhores restaurantes e do shopping. Lugar seguro e tranquilo.

2025-09-13 via Nuitee
R
robert
10
Pros:

Great place to stay

2025-09-08 via Nuitee
S
Simon
6
Good, but wont again (sadly).
Pros:

Definitely not what it used to be. Staff were brilliant though and as always, location is fantastic. But the redesign is simply awful. Not just bad, awful. Flow of rooms, colour schemes that look cheap, wasted space in the bathrooms, TV's that didn't work (both rooms, so must be common) etc. What a wasted opportunity for Onomo, does their hotel team not use hotels?

2025-09-03 via Nuitee
C
Charity
6
Pros:

It wasn’t bad at all.

2025-08-31 via Nuitee
R
robertsM5164CR Couples Cardiff, South Wales, Wales
8
Great small hotel next to the Mandela square and mall
Pros:

Really good service as we arrived early in the morning 8 am and they prepared our room in about 30 mins. The hotel is small are the rooms but the location is perfect for the large mall and Mandela square with some great restaurants. The staff were excellent, I would recommend. It's also very safe.

2025-08-28 via Tripadvisor
M
Mariska
8
Pros:

The staff was nice and friendly, check-in and check-out was quick and easy.

2025-08-27 via Nuitee
M
Munyaradzi
8
Pros:

Close to the mall

2025-08-15 via Nuitee
M
Michaelmas_AM Friends getaway Dar es Salaam, Dar Es Salaam Region
6
Mixed Feelings
Pros:

This was my second stay at Onomo Hotel Johannesburg in a year. The location remains a strong plus — excellent proximity to Sandton Mall, making it very convenient for shopping and dining. The front office staff were friendly and welcoming, which I appreciated.

This time, I booked the Executive Room, expecting an upgrade from the Standard Room I had previously. While the room was indeed positioned higher and felt slightly more premium, the bedding was unfortunately too small for two adults, which affected comfort. Breakfast was just okay nothing particularly memorable.

Overall, while the location and service have their strengths, the comfort and value for the price didn’t meet my expectations this time. Will I be back? I’m not entirely sure.

2025-08-09 via Tripadvisor
V
Verified traveler
8
Pros:

Samsung heating system they use is garbage! Everything else about this place was great!

2025-08-06 via Nuitee
V
Verified traveler
6
Pros:

Nice small sized units BEAUTIFUL place only problem is non working hvacs in rooms! No heat slept in cold room first night, had to go to different rooms to fund working unit the next day blowing hot air, thankfully!

2025-08-04 via Nuitee
M
Mary Ellen partner
10
Pros:

Very close to many amenities and staff were extremely helpful

2025-08-02 via Nuitee
V
Verified traveler
10
Pros:

Great place to stay. We enjoyed our stay so much!

2025-07-27 via Nuitee
K
King Hei
10
Pros:

Sandton centre at this price, what else you can ask for.

2025-07-22 via Nuitee
H
Hulya
10
Pros:

Quite, safe and clean
.

2025-07-15 via Nuitee