Hotel American

Hotels
7.1 (1759 reviews)
Keulsepoort 14 , Venlo , nl

Children allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Lift / Elevator
Luggage storage
Fax/photocopying
Packed lunches
Non-smoking throughout
Private check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor cleanliness
Small and outdated rooms

Categories

Cleanliness
6.18
Several reviews mention issues with cleanliness and outdated conditions.
Service
9.15
Multiple reviews highlight the friendliness and helpfulness of the staff.
Location
9.19
Guests appreciate the central location of the hotel.
Room Quality
5.64
Rooms are often described as small, outdated, and uncomfortable.
Amenities
5.67
Limited amenities are noted, with some complaints about breakfast choices.
Value for Money
6.63
Some guests feel the price is high for the quality provided.
Food and Beverage
6.68
Feedback on food is mixed, with several complaints about the breakfast.
Overall Experience
7.65
General sentiment is mixed, with both positive and negative aspects mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:13

Property Description

Convenient Location and Amenities
Hotel American, centrally located in Venlo, offers a quick escape to explore both the Limburgs Museum and the German border. Enjoy the convenience of a packed lunch service during your adventures.

Comfortable Rooms
Unwind in the simple yet functional rooms at American, each equipped with essential amenities like a TV, work desk, and a private en suite bathroom.

Dining Experience
Indulge in a variety of International dishes and traditional Dutch bar snacks at the cosy brasserie. In pleasant weather, savor a local Limburgish beer on the charming pavement terrace.

Experience comfort, convenience, and culinary delights at Hotel American. Book your stay now for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 4 years old stay for € 12.50 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 5 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 1759 reviews
Cleanliness: 6.18
Service: 9.15
Location: 9.19
Room Quality: 5.64
Amenities: 5.67
Value for Money: 6.63
Food and Beverage: 6.68
Overall Experience: 7.65
M
Milcho solo_traveller bg
10
2026-03-05 via Nuitee
E
E solo_traveller nl
6
Gaat over hotel Wilhelmina. Hotel American gaat sluiten. Ik ben overgeboekt.
Pros:

Dicht bij het centrum.

Cons:

Erg gehorig en ouderwetse inrichting.

2026-02-26 via Nuitee
L
Lan solo_traveller de
8
Very good
Pros:

The position of the hotel, the braekfast, the service are good.

2026-02-13 via Nuitee
R
Robert solo_traveller nl
1
tevreden bij Hotel Wilhelmina
Pros:

Ik had geboekt voor Hotel American maar werd verplaatst naar Hotel Wilhelmina ! Deze was TOP en voldeed aan mijn verwachtingen. Personeel en ontbijt waren ok. Jammer dat ik niet op de hoogte was gehouden van de overboeking maar bij inchecken vernam dat America boeking werd overgenomen door Wilhelmina (voor dezelfde prijs) dus ZEER TEVREDEN maar wel rare gang van zaken.

Cons:

communicatie bij overboeking

2026-02-12 via Nuitee
D
Derryn solo_traveller gb
8
Pros:

Clean, comfortable accommodation

Cons:

No hit drinks facilities in room

2026-01-31 via Nuitee
R
Robert solo_traveller de
7
2026-01-31 via Nuitee
M
Megan extended_group nl
3
2026-01-30 via Nuitee
M
Martha extended_group nl
7
2026-01-30 via Nuitee
A
Anneke solo_traveller nl
8
Pros:

Het was goed .

Cons:

Eigenlijk niets .

2026-01-29 via Nuitee
M
Muhammed family_with_children lu
1
2026-01-29 via Nuitee
L
Leon solo_traveller de
1
2026-01-28 via Nuitee
B
Bart solo_traveller nl
7
Pros:

Locator

Cons:

Doorgezakt bed

2026-01-26 via Nuitee
M
Mehmet solo_traveller nl
4
2026-01-25 via Nuitee
Y
Yordanowwa family_with_children bg
10
2026-01-24 via Nuitee
S
Sławomir family_with_children pl
8
2026-01-23 via Nuitee
A
A.M.J. solo_traveller nl
1
Cons:

Bij aankomst gesloten. Brief op deur : sleutels ophalen bij hotel Wilhelmina: enkele straten omrijden.
Kon bij Wilhelmina kamer krijgen onder de zelfde condities.
Ga volgende keer meteen naar Wilhelmina

2026-01-22 via Nuitee
R
Robin solo_traveller nl
10
Top
Pros:

Het ontbijt en diner was heerlijk

Cons:

Het weer

2026-01-20 via Nuitee
M
Marcelo extended_group es
1
Gino fue un buen recepcionista, pero las habitaciones y la limpieza de la cama fue un asco total.
Cons:

las habitaciones eran un asco.

2026-01-20 via Nuitee
J
Jolanda solo_traveller nl
6
kort maar voldeed aan mijn verwachting
Pros:

Personeel was vriendelijk en behulpzaam. Kamer was heel basic maar dat is prima in verhouding met de prijs.

Cons:

niets

2026-01-20 via Nuitee
E
Elena family_with_children es
8
2026-01-20 via Nuitee