Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice facilities
Cons:
Cleanliness issues
Bad value for money
Poor service responsiveness

Categories

Cleanliness
4.56
Several reviews indicate issues with cleanliness, including dirty balconies and dusty rooms.
Service
8.53
Some reviews mention friendly staff, although there are complaints about customer service not being responsive.
Location
9.07
The location is generally praised, especially for its proximity to the beach.
Room Quality
6.02
Mixed sentiments; some appreciate the spacious rooms while others find them uncomfortable and outdated.
Amenities
7.55
Facilities like pools and private beach are mentioned positively, but maintenance was cited as an issue.
Value for Money
5.51
Several reviewers express that the experience did not justify the price paid.
Food and Beverage
6.56
No specific feedback on food and beverages; treated as standard for hotel level.
Overall Experience
7.43
Overall experience is mixed; while some enjoyed their stay, multiple negative comments highlight dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:50

Property Description

Luxurious Amenities
Indulge in the 4 swimming pools and private tennis court for a relaxing stay.

Scenic Views
Enjoy stunning pool views from select units for a memorable experience.

Outdoor BBQ Facilities
Host a fun-filled BBQ night with family and friends at our convenient facilities.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People 12 years old and over stay for MYR 120 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.9
Based on 1214 reviews
Cleanliness: 4.56
Service: 8.53
Location: 9.07
Room Quality: 6.02
Amenities: 7.55
Value for Money: 5.51
Food and Beverage: 6.56
Overall Experience: 7.43
K
Kamarul Bin Ahmad Nisfu • family_with_children • my
10
2026-03-14 • via Nuitee
伟雄 • family_with_children • sg
6
Cons:

没人冷清清

2026-03-13 • via Nuitee
C
C K CHONG • family_with_children • my
8
2026-03-12 • via Nuitee
S
Sarankumar • couple • my
4
2026-03-12 • via Nuitee
C
cher chiang • family_with_children • my
10
2026-03-11 • via Nuitee
M
Mohd Fhansurie • couple • my
10
2026-03-09 • via Nuitee
H
Hemaadevi • couple • my
8
2026-03-08 • via Nuitee
A
AzuraHusaini • family_with_children • my
9
Pros:

staff ramah dan sangat membantu.. bilik bersih dan kemas.. urusan check in / check out pantas..

Cons:

pantai buka sampai 10 malam.. tp gelap.. mungkin boleh tambah lampu untuk penambahbaikan..

2026-03-08 • via Nuitee
S
Saravanan • family_with_children • my
8
2026-03-03 • via Nuitee
P
Patel • family_with_children • sg
1
Desaru is a good plac but this hotel please avoid rather book Lotus
Pros:

Location is not that good in terms of accessibility if you don't have your own arrangements

Cons:

Even you keep the tag to do room cleaning service but no one will clean it lolzz.. Even after that no hand wash in rest room.. Balconies and all full of dust furniture were not cleaned.. Tv doesn't have any channels there or any way to cast anything.. More over no phone in rooms to connect you to the reception for anything to settle you have to walk to reception. Common areas are full wet.. Internet inside the room wheter there wifi or service provider is pathetic.

2026-02-22 • via Nuitee
M
MUHAMAD • family_with_children • my
7
2026-02-22 • via Nuitee
R
Ramadhan • family_with_children • my
7
2026-02-13 • via Nuitee
V
vigneswaran • couple • my
8
2026-02-13 • via Nuitee
M
MALATHY • family_with_children • sg
3
2026-01-26 • via Nuitee
R
RAZALI • solo_traveller • my
7
2026-01-26 • via Nuitee
J
jailani • couple • my
7
2026-01-26 • via Nuitee
B
Bin Shuib • extended_group • my
9
CHILL AND RELAXE PLACE
Pros:

YOU CAN ENJOY THE SEASIDE PLAYING AT THE BEACH ENJOY THE SUNSET AND SUNRISE ALSO BRING YOUR FAMILY TO THE BIG POOL WHICH IS SUITABLE FOR THE KIDS AND ADULTS. VERY ENJOY

Cons:

THE ROOM PRICE WILL INCREASE IF YOU GO WITH MANY PEOPLE BECAUSE THEIR WILL MAKE THE HEADCOUNT DURING YOU ENTERING THE PROPERTIES. YOU WILL GET THE DIFFERENT PRICE OF THE SAME ROOM IF YOU GO MORE THAN 2 ADULTS

2026-01-23 • via Nuitee
J
Jermitt Kaur • family_with_children • my
10
2026-01-22 • via Nuitee
M
MOHD ZAIDE • family_with_children • my
10
terbaik
Pros:

swiming pool dan bilik

Cons:

wifi tidak berfungsi

2026-01-20 • via Nuitee
N
Nina Safina • family_with_children • my
10
2026-01-20 • via Nuitee