Surfside On The Lake

Hotels
7.9 (983 reviews)
400 Canada Street , Lake George , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Helpful service
Exceptionally clean
Cons:
Limited amenities
Uncomfortable room features
Misleading room advertisements

Categories

Cleanliness
8.15
General sentiment of cleanliness is positive with several mentions of clean rooms.
Service
9.15
Service was described as warm, helpful, and attentive by multiple reviewers.
Location
9.15
Location received positive remarks for being convenient and picturesque.
Room Quality
8.15
Mixed feedback with mention of uncomfortable mattresses and small bathrooms.
Amenities
7.15
Many amenities were closed during the stay, disappointing guests.
Value for Money
7.65
Some guests felt they could have found better options elsewhere for the same price.
Food and Beverage
5.65
Several complaints about restaurants being closed and issues with coffee quality.
Overall Experience
8.15
Overall experience varied, with some exceptional stays contrasted by serious complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:20

Property Description

Experience Lakefront Luxury

Private Beach and Outdoor Pool: Enjoy the convenience of a private beach with a swim area and an outdoor heated pool overlooking the picturesque Lake George.

Comfortable Rooms with Lake Views: Relax in rooms equipped with modern amenities like flat-screen TVs, refrigerators, and microwaves. Upgrade to a room with a lake-front balcony or patio for stunning views.

Dining and Recreation: Indulge in delicious meals at Club Hamilton Restaurant with a view of Lake George or unwind at the RoofTop Cabana Bar. Explore the property's offerings including paddle boats, kayaks, and a children's playground.

Book now to experience a memorable lakeside getaway at Surfside On The Lake!

Important information:

Please note that only 1 parking spot is available per room. Additional offsite parking is available and details are available at the front desk.

Please note that Club Hamilton Restaurant serves breakfast and The RoofTop Cabana Bar serves lunch and dinner starting from Memorial Day weekend to Labor Day weekend.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Oct 12, 2026 until Thu, May 27, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 6 years old stay for US$20 per person per night when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    Children from 14 years old to 17 years old stay for US$15 per person per night when using an existing bed.
    People 17 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 983 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 7.15
Value for Money: 7.65
Food and Beverage: 5.65
Overall Experience: 8.15
A
Andrea • family_with_children • us
10
Perfect
Pros:

Lovely

Cons:

Nothing to say

2026-07-18 • via Nuitee
C
Cris • family_with_children • us
8
2026-07-17 • via Nuitee
L
Linda • couple • us
9
Pros:

Loved staff at Surfside bar and grill. Kevin and closing waitress are the best!

Cons:

Found long hair in tub and safe didn't work.

2026-07-16 • via Nuitee
J
Julie • solo_traveller • us
10
2026-07-14 • via Nuitee
P
Paul • solo_traveller • us
8
2026-07-14 • via Nuitee
B
Branden • family_with_children • us
9
A wonderful stay with excellent staff
Pros:

The staff were wonderful and very informative. The rooms were excellent. The hotel, and property, were even accommodating for our children.

Cons:

Being obligated to keep track of yellow and red bracelets for access to hotel features; and if they're misplaced or lost it's a $20.00 fee per bracelet.

2026-07-13 • via Nuitee
S
scott • solo_traveller • us
5
2026-07-13 • via Nuitee
P
Palmer • solo_traveller • us
10
2026-07-13 • via Nuitee
A
amy • solo_traveller • us
10
2026-07-11 • via Nuitee
R
RENEE • family_with_children • us
10
Amazing time
Pros:

The lake and kayaking and rooftop bar

Cons:

Wifi

2026-07-10 • via Nuitee
S
sharon • family_with_children • us
8
Enjoyed the size of the room and the kitchen
Pros:

Our room was a beautiful location for the view. But the stairs were difficult to navigate wish there was an elevator

Cons:

One bed was very uncomfortable for 2 people
The faucet on the tub was either scaulding hot or freezing cold. No safety bars to get in and out of tub and tub was very slippery.

2026-07-06 • via Nuitee
F
Flutura • family_with_children • us
9
2026-07-06 • via Nuitee
L
Laura • family_with_children • us
8
2026-07-06 • via Nuitee
M
Marco • family_with_children • us
10
2026-07-06 • via Nuitee
K
Keith • family_with_children • us
10
Great location. Friendly staff. Clean and updated rooms.
Pros:

Great location

2026-07-05 • via Nuitee
A
Annalisa • extended_group • us
5
Had a great time, the location was great! This is not my first time staying at this property, but it was my least enjoya
Pros:

It’s centrally located on Canada street and it’s on the lake

Cons:

We had a tough time sleeping bc the AC although turned on and working just could not seem to cool the room. Additionally the ice machine was not working.

2026-07-04 • via Nuitee
J
Jacquline • solo_traveller • us
10
2026-07-03 • via Nuitee
V
Victoria • couple • ca
7
2026-07-02 • via Nuitee
B
burke • solo_traveller • us
9
Pleasant stay
Pros:

Room was clean location was perfect

Cons:

Ice machine was out of service

2026-06-30 • via Nuitee
N
Nathalie • couple • ca
1
2026-06-29 • via Nuitee