Surfside On The Lake

Hotels
7.9 (961 reviews)
400 Canada Street , Lake George , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful service
Exceptionally clean
Cons:
Limited amenities
Uncomfortable room features
Misleading room advertisements

Categories

Cleanliness
8.15
General sentiment of cleanliness is positive with several mentions of clean rooms.
Service
9.15
Service was described as warm, helpful, and attentive by multiple reviewers.
Location
9.15
Location received positive remarks for being convenient and picturesque.
Room Quality
8.15
Mixed feedback with mention of uncomfortable mattresses and small bathrooms.
Amenities
7.15
Many amenities were closed during the stay, disappointing guests.
Value for Money
7.65
Some guests felt they could have found better options elsewhere for the same price.
Food and Beverage
5.65
Several complaints about restaurants being closed and issues with coffee quality.
Overall Experience
8.15
Overall experience varied, with some exceptional stays contrasted by serious complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:20

Property Description

Experience Lakefront Luxury

Private Beach and Outdoor Pool: Enjoy the convenience of a private beach with a swim area and an outdoor heated pool overlooking the picturesque Lake George.

Comfortable Rooms with Lake Views: Relax in rooms equipped with modern amenities like flat-screen TVs, refrigerators, and microwaves. Upgrade to a room with a lake-front balcony or patio for stunning views.

Dining and Recreation: Indulge in delicious meals at Club Hamilton Restaurant with a view of Lake George or unwind at the RoofTop Cabana Bar. Explore the property's offerings including paddle boats, kayaks, and a children's playground.

Book now to experience a memorable lakeside getaway at Surfside On The Lake!

Important information:

Please note that only 1 parking spot is available per room. Additional offsite parking is available and details are available at the front desk.

Please note that Club Hamilton Restaurant serves breakfast and The RoofTop Cabana Bar serves lunch and dinner starting from Memorial Day weekend to Labor Day weekend.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Nov 4, 2025 until Fri, May 22, 2026
Swimming pool: Closed from Tue, Nov 4, 2025 until Fri, May 22, 2026
Swimming pool: Closed from Tue, Nov 4, 2025 until Fri, May 22, 2026
Bar is closed from 2026-05-22 until 2025-11-04

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 6 years old stay for US$20 per person per night when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    Children from 14 years old to 17 years old stay for US$15 per person per night when using an existing bed.
    People 17 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 961 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 7.15
Value for Money: 7.65
Food and Beverage: 5.65
Overall Experience: 8.15
L
Logan • family_with_children • us
5
It did the job but could have been better
Pros:

The location and rooms were nice. Parking was convenient. Daily room cleaning was a plus.

Cons:

Small beach and pool, not easily accessible. Not handicapped accessible. No lifeguards. Overpriced meals.

2026-01-19 • via Nuitee
G
Gerrie • family_with_children • us
9
2026-01-19 • via Nuitee
M
Michael • family_with_children • us
7
decent stay, rooms were ok (I was in 606) but the no hot water thing is unacceptable...
Pros:

Location

Cons:

No Hot water available before checkout time. So I had to attend my event without a shower... Not good

2026-01-19 • via Nuitee
R
RONALD J • couple • us
8
LAKE GEORGE IS ALWAYS BUETIFULL
Pros:

PATIO ON BEACH

Cons:

COFFEE MAKER MAKE TERRIBLE COFFEE

2026-01-19 • via Nuitee
M
Marion • family_with_children • us
9
our stay was great
Pros:

location was great.
it was nice having the beach on the property,

Cons:

the bathroom was small

2026-01-19 • via Nuitee
J
Johnny • family_with_children • ca
10
J'AI ADORER
Pros:

VRAIMENT JOLIE COMME PLACE

2026-01-19 • via Nuitee
A
Abigail • extended_group • us
10
2026-01-19 • via Nuitee
M
Mary J. • couple • us
10
Fantastic 🤗🤗🤗🤗🤗
Pros:

😎Very clean and that place is a breath take It!🎵🥰 I Love it🤗⭐️⭐️⭐️⭐️⭐️God🙏bless everyone.😇❤️💛💚

Cons:

😎The property have a beautiful view🤗and I love it😊

2026-01-19 • via Nuitee
S
susan • couple • us
3
med stay for the price
Pros:

right on the lake beach great locaton good watress's. big room, okay food

Cons:

taking a shower not like a water gun, called front desk 3 times never fixed for the ampunt of money i paid, spoke to other guest's in different rooms great showers main reason i proably will not return

2026-01-19 • via Nuitee
D
DAVID • couple • ca
9
2026-01-19 • via Nuitee
M
Mabel • family_with_children • us
6
Would come again but plan for July. Weather was unusually cold and rainy.
Pros:

Pool and kayaking. Proximity to lake and town.

Cons:

Shower pressure, rude boys at kayak rental (more attention to their phones vs guests).

2026-01-19 • via Nuitee
J
Joseph • couple • us
6
Would stay again. Price was reasonable. Definitely would do double queen with balcony as opposed to king.
Pros:

Room was clean, came with refrigerator and sink. Amenities included pool, beach and rooftop cabana bar.

Cons:

Disappointed the cabana bar was closed, they didn’t really give a reason why. Hinted because of low occupancy. Beach sand looked dirty and water had a film of pollen. Switched rooms from King to double queen with balcony which was less money but they said i had to pay original price, which i thought was poor customer service.

2026-01-19 • via Nuitee
B
Bob • couple • us
10
Was clean premises well maintained-office staff courteous
Pros:

Everything was as good as when we stayed there in February

Cons:

All was good

2026-01-19 • via Nuitee
M
margaret • couple • us
7
Pros:

Staff was very helpful and professional.

Cons:

Room could have been more soundproofed.

2026-01-19 • via Nuitee
B
Barbara • family_with_children • us
8
2026-01-19 • via Nuitee
M
MAYER • extended_group • us
2
nice place no flexibility
Pros:

The location looked great
they were able to upgrade my friend room for free

Cons:

the hotel didn't have the different attractions of the hotel were closed while the other hotels around had the same type open.
The room window when open had the dry cleaner air come into the room.
overall the room had a old smell and the kitchen felt old

2026-01-15 • via Nuitee
L
Lisa • couple • us
10
2025-12-21 • via Nuitee
N
Narine • family_with_children • us
10
2025-11-29 • via Nuitee
N
Narine • family_with_children • us
10
2025-11-29 • via Nuitee
S
Scott • couple • us
9
2025-11-26 • via Nuitee