Woodspring Suites Cherry Hill

Hotels
•
WoodSpring
6.7 (499 reviews)
1830 Frontage Road , Cherry Hill , US
+1 856-354-5500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Pets allowed
See all facilities

Review Highlights

Pros:
Staff described as kind, professional, and exceptional in multiple reviews
Location is convenient and often cited as a positive
Some guests reported clean and quiet stays
Cons:
Frequent reports of strong unpleasant smells (marijuana, mildew) and dirty hallways/rooms
Noise from other residents/guests and thin bedding/uncomfortable beds
Poor or missing amenities (toiletries, hairdryer, cookware, coffee cups) and unreliable internet
Front desk often unattended or slow to respond; safety/long-term resident concerns

Categories

Cleanliness
3.5
Multiple reviews report dirty rooms, hallways with nasty smells (marijuana, mildew), crayon on walls and floors not mopped; a few guests noted a clean room, but overall cleanliness is poor.
Service
10
Several guests specifically praised receptionists and staff as kind, professional and exceptional; however there are some reports of front desk being unattended or staff delays. Overall reviews contain strong positive remarks about staff performance.
Location
10
Multiple guests cited the location as a key positive (convenient to memory care facility, generally a listed benefit); location is consistently mentioned as one of the property's strengths.
Room Quality
4.5
Frequent complaints about uncomfortable beds and pillows, thin blankets, rooms used for long-term occupants, noise from neighbors and some rooms having visible damage/marks; occasional mentions of comfortable rooms but overall room quality is below average.
Amenities
4
Multiple mentions of missing or poor amenities: no hairdryer, minimal toiletries, no cookware/coffee cups/ice bucket, dirty pot, and unreliable internet service; amenities are lacking or poorly maintained.
Value for Money
6.7
Mixed signals: some reviewers said the stay was 'decent for what we needed' while others felt the condition and lack of supplies reduced value; overall value aligns with the target overall rating.
Food and Beverage
6.7
Not mentioned in reviews; standard quality for this hotel tier.
Overall Experience
8.2
Reviews are mixed: several guests report safety concerns, noise and cleanliness issues, but staff responsiveness and the convenient location are repeatedly praised. The overall impression combines notable negatives with strong service/location positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Convenient Location:
Located just 17 km from popular attractions like the Pennsylvania Convention Center and Liberty Bell, Woodspring Suites Cherry Hill offers a prime spot in Cherry Hill for both leisure and business travelers.

Modern Amenities:
Enjoy the convenience of air-conditioned rooms with free WiFi and a fitness center to stay active during your stay. Each room features a private bathroom, TV with cable channels, and a kitchenette, providing all the comforts of home.

Nearby Attractions:
Explore nearby cultural sites such as the Barnes Foundation and the Philadelphia Museum of Art, all within a short distance from the hotel. Plus, with the Philadelphia International Airport just 29 km away, traveling to and from the accommodation is a breeze.

Book your stay at Woodspring Suites Cherry Hill now for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.7
Based on 499 reviews
Cleanliness: 3.5
Service: 10
Location: 10
Room Quality: 4.5
Amenities: 4
Value for Money: 6.7
Food and Beverage: 6.7
Overall Experience: 8.2
I
Iana • couple • us
3
will not come back to this chain
Pros:

staff was cool, overall facilities were upkept, shower was nice

Cons:

horrible hallways with a lot of nasty smells and noise, super cheap looking everything.

2026-10-23 • via Nuitee
M
Mark & Amelia • solo_traveller • us
1
👎
Pros:

Receptionist was very kind and professional.

Cons:

The place smelled and was dirty. The beds were uncomfortable.

2026-10-11 • via Nuitee
P
Pollard • solo_traveller • us
3
2026-10-10 • via Nuitee
D
Dawn griffith • solo_traveller • us
4
Pros:

I honestly didn't like anything. Was one of my worst stays. The room was dirty. We actually cleaned it before we unpacked. Walls were drawn on with crayon and the floors were not mopped.

Cons:

The fact that it was a place where people actually lived. And the place was dirty . Smelled of Marijuana constantly. Was not offered clean towels and our room was not cleaned.

2026-10-10 • via Nuitee
G
Guadalupe • couple • us
10
Excelente
Pros:

Fue perfecto

2026-10-10 • via Nuitee
J
Jamilla • couple • us
8
2026-10-08 • via Nuitee
J
Joshua • solo_traveller • us
9
2026-09-15 • via Nuitee
E
Ebony • solo_traveller • us
9
Stay was clean and quiet despite the room mixup
Pros:

Loved how clean and quiet my stay was

Cons:

No one was at the front desk. I had to call so I can check in. I was given someone else's room but they quickly fixed the room mixup.

2026-09-14 • via Nuitee
T
Tristen • couple • us
9
2026-09-05 • via Nuitee
K
Kimberly • solo_traveller • us
8
2026-09-04 • via Nuitee
M
Monica • couple • us
7
2026-08-31 • via Nuitee
S
Sowmya • solo_traveller • us
2
Cons:

We booked 2 rooms and they said they only had one because booking.com messed up

2026-08-21 • via Nuitee
J
Jim • solo_traveller • us
8
ok, but should be better supplied, internet was major distraction, annoyance
Pros:

Convenience to my sister's memory care facility on Brace Road was great, reason i selected you

Cons:

Internet service was terrible, service went out several times, why do you sign in every day, new code, annoying and stupid

No napkins/paper towels, shampoo ... only one small bottle for almost four day stay, one measly soapbar

2026-08-20 • via Nuitee
V
Virginia • couple • us
5
Decent for what we needed at the time
Pros:

Staff were very nice and helpful

Cons:

So much noise during the night with music blasting @11-12 at night

2026-08-19 • via Nuitee
T
Tiona • solo_traveller • us
10
It was an overnight stay, but I would definitely book here again
Pros:

Very clean and comfortable

Cons:

Nothing

2026-08-16 • via Nuitee
M
Monica angela • family_with_children • us
7
Pros:

It was clean. Room is clean

2026-08-15 • via Nuitee
C
Christina • solo_traveller • us
8
2026-08-10 • via Nuitee
A
Andrew • solo_traveller • us
6
Inconvenient and noisy for a philly trip but okay and clean for one night
Pros:

Kitchen and cleanliness.

Cons:

Many noisy people living there

2026-08-02 • via Nuitee
B
Briah • couple • us
1
2026-08-02 • via Nuitee
C
Cruz • solo_traveller • us
4
Pros:

The location

Cons:

The beds were uncomfortable as well as the pillows. The beds only have a thin blanket. It was cold

2026-07-16 • via Nuitee