WoodSpring Suites Houston Northwest

Hotels
•
WoodSpring
5.9 (153 reviews)
5350 W. Sam Houston Pkwy North , Houston , US
+1 832-844-2777

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Some guests reported very clean rooms
One guest described the stay as beyond expectations
Cons:
Reports of roaches
Refusal to extend stay due to multiple service dogs
Damp rooms / heavy condensation
Unpleasant odors and 'questionable' other guests
Location farther than advertised

Categories

Cleanliness
3.5
Mixed but leaning negative: multiple guests reported roaches and odors, though one guest said it was very clean.
Service
5.5
Mixed: staff described as friendly by some, but other guests reported being refused an extension due to having multiple service dogs (policy/enforcement issue).
Location
5
Slightly below average: at least one guest reported the location was farther from their destination than indicated on the site.
Room Quality
3.5
Negative: reports of heavy damp/condensation in the room and at least one small cockroach; some guests also mentioned unpleasant odors.
Amenities
8.2
Standard quality for this hotel tier
Value for Money
8.2
Standard quality for this hotel tier
Food and Beverage
8.1
Standard quality for this hotel tier
Overall Experience
5.2
Mixed overall: some guests praised the staff and cleanliness, while others experienced roaches, damp rooms, odor issues and problematic guest interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Modern Accommodations with Kitchenettes
Experience comfort and convenience at WoodSpring Suites Houston Northwest. Each room features a kitchenette and work desk, ensuring a seamless stay for both leisure and business travelers.

Convenient Location
Situated just a short distance from popular attractions like CityCentre and Houston Arboretum and Nature Center, our hotel offers easy access to the best of Houston. Plus, with free WiFi available, you can stay connected throughout your visit.

Nearby Attractions
Explore Houston's top destinations with ease - from Memorial Park to The Galleria Mall, everything is within reach when you stay at WoodSpring Suites Houston Northwest.

Book now and elevate your Houston experience with us!

Important information:

Please note that front desk hours are from 8:00 to 22:00 Monday through Saturday. Sunday hours are 10:00 to 20:00. Check in outside of these hours is available via on-site phone.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

5.9
Based on 153 reviews
Cleanliness: 3.5
Service: 5.5
Location: 5
Room Quality: 3.5
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 8.1
Overall Experience: 5.2
R
Rebekah • couple • gb
10
2026-11-04 • via Nuitee
J
Jackson • couple • us
6
2026-10-11 • via Nuitee
D
Douglas • extended_group • us
8
What i expected
Pros:

Didn't use

Cons:

They had a problem with me having 4 service dogs. After I original stay we wanted to extend. For another week to 2 months. They told us no because we had too many service dogs.

2026-10-10 • via Nuitee
D
Douglas • family_with_children • us
8
Pros:

Staff

Cons:

Wouldn't let us stay longer. Because we had 4 service dog and a cat

2026-10-10 • via Nuitee
S
Syed • couple • us
3
Cons:

There was a small cockroach on the room.

2026-08-25 • via Nuitee
I
Ihor • solo_traveller • us
10
Cons:

😊

2026-08-12 • via Nuitee
D
Dewayne • solo_traveller • us
10
Pros:

Everything I mean it was beyond expectations

Cons:

It's nothing I didn't like but most of all no roaches and very clean. I stayed at extended stays before like extended stay america and it was like living in someone back trash can. So keep up the amazing work 💪

2026-07-14 • via Nuitee
D
Dickinson • solo_traveller • us
10
2026-07-02 • via Nuitee
F
Fernando • solo_traveller • us
10
Pros:

Clean and friendly staff!

Cons:

Some questionable “guest”

2026-06-23 • via Nuitee
A
Anthony • solo_traveller • us
5
Decent
Pros:

The location was farther from the miles/time to my meeting place than the miles/time locater on the site

Cons:

The room was extremely damp. Condensation was heavy throughout the room

2026-06-23 • via Nuitee
C
Crumpton • couple • us
10
2026-06-14 • via Nuitee
S
Sherekka • solo_traveller • us
10
2026-06-04 • via Nuitee
G
Grace • extended_group • us
1
Pros:

Nothing online isn’t how the place look in person

Cons:

Everything places stinked and the property has roaches

2026-05-22 • via Nuitee
B
Byanica • couple • us
1
2026-05-18 • via Nuitee
D
Dale • family_with_children • us
7
2026-04-04 • via Nuitee
J
Javi • solo_traveller • us
10
2026-03-31 • via Nuitee
E
Elva • family_with_children • us
10
2026-03-29 • via Nuitee
S
Shalonda • family_with_children • us
1
Pros:

The location

Cons:

The attitude of the staff

2026-03-18 • via Nuitee
G
Guthridge • couple • us
5
2026-03-12 • via Nuitee
B
boy • couple • us
1
Disappointed
Pros:

Nothing

Cons:

Everything

2026-03-10 • via Nuitee