WoodSpring Suites Houston Northwest

Hotels
•
WoodSpring
8 (281 reviews)
5350 W. Sam Houston Pkwy North , Houston , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Value for money
Cons:
Staff service issues
Cleanliness and maintenance problems

Categories

Cleanliness
6.1
Several reviews highlighted severe cleanliness issues, including roaches, dirty carpets, and foul smells.
Service
8.07
Mixed feedback with reports of rude staff and poor service during check-in.
Location
10
Some reviews mentioned the location as a pro, especially its proximity to work.
Room Quality
6.11
Poor room quality reported with multiple cleanliness and maintenance issues.
Amenities
8.06
Basic amenities mentioned, but overall quality and upkeep were lacking.
Value for Money
9.59
Some perceived value due to lower pricing, despite numerous issues noted.
Food and Beverage
10
Not specifically mentioned, assumed average.
Overall Experience
6.05
The overall experience was poor with many negative reviews about cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:31

Property Description

Modern Accommodations with Kitchenettes
Experience comfort and convenience at WoodSpring Suites Houston Northwest. Each room features a kitchenette and work desk, ensuring a seamless stay for both leisure and business travelers.

Convenient Location
Situated just a short distance from popular attractions like CityCentre and Houston Arboretum and Nature Center, our hotel offers easy access to the best of Houston. Plus, with free WiFi available, you can stay connected throughout your visit.

Nearby Attractions
Explore Houston's top destinations with ease - from Memorial Park to The Galleria Mall, everything is within reach when you stay at WoodSpring Suites Houston Northwest.

Book now and elevate your Houston experience with us!

Important information:

Please note that front desk hours are from 8:00 to 22:00 Monday through Saturday. Sunday hours are 10:00 to 20:00. Check in outside of these hours is available via on-site phone.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8
Based on 281 reviews
Cleanliness: 6.1
Service: 8.07
Location: 10
Room Quality: 6.11
Amenities: 8.06
Value for Money: 9.59
Food and Beverage: 10
Overall Experience: 6.05
D
Dewayne • solo_traveller • us
10
Pros:

Everything I mean it was beyond expectations

Cons:

It's nothing I didn't like but most of all no roaches and very clean. I stayed at extended stays before like extended stay america and it was like living in someone back trash can. So keep up the amazing work 💪

2026-07-14 • via Nuitee
D
Dickinson • solo_traveller • us
10
2026-07-02 • via Nuitee
F
Fernando • solo_traveller • us
10
Pros:

Clean and friendly staff!

Cons:

Some questionable “guest”

2026-06-23 • via Nuitee
A
Anthony • solo_traveller • us
5
Decent
Pros:

The location was farther from the miles/time to my meeting place than the miles/time locater on the site

Cons:

The room was extremely damp. Condensation was heavy throughout the room

2026-06-23 • via Nuitee
C
Crumpton • couple • us
10
2026-06-14 • via Nuitee
S
Sherekka • solo_traveller • us
10
2026-06-04 • via Nuitee
G
Grace • extended_group • us
1
Pros:

Nothing online isn’t how the place look in person

Cons:

Everything places stinked and the property has roaches

2026-05-22 • via Nuitee
B
Byanica • couple • us
1
2026-05-18 • via Nuitee
D
Dale • family_with_children • us
7
2026-04-04 • via Nuitee
J
Javi • solo_traveller • us
10
2026-03-31 • via Nuitee
E
Elva • family_with_children • us
10
2026-03-29 • via Nuitee
S
Shalonda • family_with_children • us
1
Pros:

The location

Cons:

The attitude of the staff

2026-03-18 • via Nuitee
G
Guthridge • couple • us
5
2026-03-12 • via Nuitee
B
boy • couple • us
1
Disappointed
Pros:

Nothing

Cons:

Everything

2026-03-10 • via Nuitee
K
Katina • family_with_children • us
1
Pros:

No one was there to give my key had to go get another motel

Cons:

Terrible business

2026-02-23 • via Nuitee
W
Wizzy • couple • us
1
2026-02-23 • via Nuitee
K
Kendra • family_with_children • us
10
2026-01-25 • via Nuitee
I
Izele • solo_traveller • us
10
2026-01-20 • via Nuitee
S
Sandra • solo_traveller • us
1
The most disgusting place I’ve ever stayed! Do not recommend at all.
Pros:

Nothing at all

Cons:

It was disgusting. There was extremely dirty carpet in the hall, mold slimy stuff all over the shower, hair on the bed sheets, uncovered wires sticking out (definitely a fire hazard), caked on dust on the bathroom door, brown rusty looking stuff on the floor. Mold like stuff on the lamp shade and walls. Sliding door on shower was stuck, the wall in the shower had two what’s looks like slashes with a knife. Front desk lady screaming at the computer, huffing & puffing, banging the desk and kicking the footstool.

2026-01-19 • via Nuitee
R
Ronnie • solo_traveller • us
5
Pros:

It's in a good location, not far into the city

Cons:

I walked in the room, and not even 5 minutes in ,I saw a roach,only 1

2026-01-19 • via Nuitee