Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
6.25
Multiple mentions of cleanliness issues and lack of basic amenities.
Service
8.75
Friendly and accommodating staff as mentioned in various reviews.
Location
8.25
Strategic location near transportation and easy access.
Room Quality
6.75
Room decor is dated, issues with noises and heating mentioned.
Amenities
7.25
Basic amenities available, but shortcomings noted in some reviews.
Value for Money
7.75
Pricing seems okay but quality may not meet expectations.
Food and Beverage
7.25
Breakfast options were limited and not fully satisfactory.
Overall Experience
7.75
Mixed reviews, but reasonable for the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:27

Property Description

Convenient Location
Hotel Aitana is strategically situated next to the FICOBA Trade Fair and Hendaye Train Station, offering easy access to Irún and Hondarribia.

Pilgrimage Route Connection
Located by the Puente de Santiago Bridge, our hotel is a perfect starting point for those embarking on the Camino de Santiago Pilgrimage Route, with San Sebastián Airport just 3 km away.

Comfortable Amenities
Enjoy a cozy stay in our rooms equipped with heating, cable TV, and free Wi-Fi. Some rooms even feature a balcony or terrace for a relaxing experience.

Ready to experience the perfect blend of convenience and comfort? Book your stay at Hotel Aitana now for an unforgettable getaway.

Important information:

Please note that late check-in is available at this property until 2 AM. Guests arriving outside check-in hours are advised to contact the property before their stay to arrange check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for € 18.15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 9.50 per day.

Location

Guest Reviews

7.5
Based on 1560 reviews
Cleanliness: 6.25
Service: 8.75
Location: 8.25
Room Quality: 6.75
Amenities: 7.25
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 7.75
C
Charmain • extended_group • za
9
Comfortable stay. Friendly and helpful staff
Pros:

Location was excellent

2026-05-16 • via Nuitee
J
Johannes • couple • nl
7
Redelijk voor een korte tussenstop
2026-05-15 • via Nuitee
I
Ines • solo_traveller • es
7
Pros:

La ubicación

Cons:

El hotel está bien pero cuando llegamos estaba la habitación sin hacer.Nos dieron otra enseguida.

2026-05-14 • via Nuitee
A
alex • solo_traveller • nl
8
Vlak bij treinen
Pros:

Prima locatie, vlak bij station, begin wandel gebieden én op loopafstand van de stad

Cons:

Ontbijt

2026-05-14 • via Nuitee
A
Alex • couple • es
4
Busca otra cosilla
Pros:

Buen ascensor

Cons:

Fueron incapaces de anularme la reserva avisando con muchos dias de antelacion,muy mal servicio al cliente

2026-05-13 • via Nuitee
P
Peggy • solo_traveller • de
6
Klein, aber völlig ausreichend für meine bescheidenen Ansprüche.
Pros:

Die zentrale Lage zum Bahnhof Hendaye war perfekt, so musste ich meinen schweren Koffer nicht weit transportieren. Was man braucht, ist da. Einfache Ausstattung, sauber.
Die Stadt hat auch ganz hübsche Ecken.

Cons:

Nicht so leise. Das Zimmer ging raus auf die Gleise, man hört die Züge, auch nachts. Es sind aber nicht so viele. Und vorneraus hätte ich wahrscheinlich den Tavernenbetrieb gehört.

Als Frau alleine bin ich lieber vor dem Dunkelwerden aufs Zimmer.

Zum Frühstück hätte ich gern eine freundliche Bedienung gehabt, die versteht, dass ich keine Milch im Kaffee und keine Wurst essen möchte. Sie hat nichtmal gefragt. Ich bekam das Standardfrühstück und ging einigermaßen hungrig auf die Weiterreise. Das war etwas schade, aber keine Katastrophe.

2026-05-11 • via Nuitee
E
Esteban • solo_traveller • nl
7
Pros:

La ubicación, el fácil y rápido pre-check-in

Cons:

Ruidoso, se oyen todos los sonidos de las habitaciones.

2026-05-09 • via Nuitee
R
Rafael • solo_traveller • es
8
2026-05-08 • via Nuitee
J
José Pablo • extended_group • ca
7
Regular
Cons:

De noche caía agua del techo

2026-05-07 • via Nuitee
S
Silvio • solo_traveller • de
8
Pros:

Tolles Restaurant und Bar für Einheimische.

2026-05-07 • via Nuitee
P
Pepita • couple • es
7
2026-05-06 • via Nuitee
M
Maillard • solo_traveller • fr
9
Pros:

La proximité des commerces et de la frontière avec la gare d'hendaye

2026-05-06 • via Nuitee
E
Emmanuel • solo_traveller • fr
8
2026-05-05 • via Nuitee
C
Carlos • extended_group • fr
10
Parfait!
Pros:

Parfait!

2026-05-05 • via Nuitee
A
Arnanz • solo_traveller • es
9
2026-05-05 • via Nuitee
P
Pedro • solo_traveller • es
9
2026-05-04 • via Nuitee
J
Juan Ramón • family_with_children • de
7
Bischen teuer aber ok
Pros:

Gute Lage, bequem etwas teuer

Cons:

Preis, 12€ für den Hund. werden akzeptiert mehr nicht

2026-05-01 • via Nuitee
M
Maryanne E • couple • ca
6
Good location to start our Camino.
Pros:

Room was cute as a button.

Cons:

Noisy street, warm night, no AC (or wasn’t working)

2026-04-29 • via Nuitee
M
Mercedes • couple • es
8
2026-04-28 • via Nuitee
S
Serge • solo_traveller • fr
10
Pros:

La propreté
L'accessibilité

2026-04-26 • via Nuitee