Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
6.25
Multiple mentions of cleanliness issues and lack of basic amenities.
Service
8.75
Friendly and accommodating staff as mentioned in various reviews.
Location
8.25
Strategic location near transportation and easy access.
Room Quality
6.75
Room decor is dated, issues with noises and heating mentioned.
Amenities
7.25
Basic amenities available, but shortcomings noted in some reviews.
Value for Money
7.75
Pricing seems okay but quality may not meet expectations.
Food and Beverage
7.25
Breakfast options were limited and not fully satisfactory.
Overall Experience
7.75
Mixed reviews, but reasonable for the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:27

Property Description

Convenient Location
Hotel Aitana is strategically situated next to the FICOBA Trade Fair and Hendaye Train Station, offering easy access to Irún and Hondarribia.

Pilgrimage Route Connection
Located by the Puente de Santiago Bridge, our hotel is a perfect starting point for those embarking on the Camino de Santiago Pilgrimage Route, with San Sebastián Airport just 3 km away.

Comfortable Amenities
Enjoy a cozy stay in our rooms equipped with heating, cable TV, and free Wi-Fi. Some rooms even feature a balcony or terrace for a relaxing experience.

Ready to experience the perfect blend of convenience and comfort? Book your stay at Hotel Aitana now for an unforgettable getaway.

Important information:

Please note that late check-in is available at this property until 2 AM. Guests arriving outside check-in hours are advised to contact the property before their stay to arrange check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for € 18.15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 9.50 per day.

Location

Guest Reviews

7.5
Based on 1595 reviews
Cleanliness: 6.25
Service: 8.75
Location: 8.25
Room Quality: 6.75
Amenities: 7.25
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 7.75
M
MaNi • family_with_children • es
8
2026-06-06 • via Nuitee
J
joseph • solo_traveller • fr
7
2026-06-06 • via Nuitee
E
Eusoj • solo_traveller • es
9
2026-06-05 • via Nuitee
L
Lucrecia Antonela • couple • es
10
Excelente
Pros:

Todo, impecable la atención , la habitacion con terraza súper cómoda , y te permiten hacer check in en la noche súper rápido con autocheckin, de diez!!!

2026-06-05 • via Nuitee
B
Bernardo • extended_group • es
9
optimo
Pros:

bien en general

2026-06-05 • via Nuitee
V
Vicente • solo_traveller • es
7
Pros:

La ubicación me fue perfecta para lo que necesitaba y el poder aparcar en un parking cerrado fue genial para la moto y justo al lado

Cons:

El precio fue alto para 2 noches

2026-06-04 • via Nuitee
L
Luis • solo_traveller • es
10
2026-06-02 • via Nuitee
K
Karoly • solo_traveller • es
7
Pros:

Hotel has a good bar.

Cons:

Very noise, right beside the train tracks. Can hear the passing train under your window every 30 minutes even at night and early morning. Not possible to get a good night sleep at all.

2026-06-01 • via Nuitee
M
marianne • solo_traveller • nl
8
Pros:

Prima doorreis adres

2026-06-01 • via Nuitee
P
Peter • solo_traveller • gb
4
Pros:

Grim location next to railway lines. Very basic single room. Reminds me of Formule 1

2026-05-30 • via Nuitee
A
Alison • couple • gb
8
Good choice if you are catching a train from Hendaye
Pros:

Clean, convenient for the train to Bordeaux,, comfortable beds.

Cons:

Nothing

2026-05-29 • via Nuitee
R
Roger • extended_group • ch
8
2026-05-29 • via Nuitee
B
bruno • solo_traveller • fr
10
À bientôt
Pros:

Le personnel et la direction très accueillant très proches de plusieurs arrêts de train et arrêt bus direction Irun où Hendaye autrement vous avez juste à traverser le pont pour arriver à la gare SNCF de Hendaye et des commerces proches de l'hôtel

Cons:

J'ai rien à dire je suis très content

2026-05-28 • via Nuitee
J
Juan • solo_traveller • es
7
2026-05-27 • via Nuitee
G
gérard • solo_traveller • fr
9
Pros:

Accueil malgré que réciproquement échange de nos langages pas évident mais efforts mutuels.
Proximité de la gare sncf et topo
La restauration sur place
Bon petit déjeuner ""aitana ""
Climatisation efficace
On à prévu d'y revenir pour mieux visiter san sebastian , autre période car exceptionnellement 36 degrés durant notre séjour

Cons:

Le bruit, étions au 3ème, il faudrait que la réception fasse un rappel de bienveillance aux clients de respecter le voisinage

2026-05-27 • via Nuitee
Y
Yuri • solo_traveller • es
7
2026-05-26 • via Nuitee
V
Veronique • couple • us
9
Very nice place to stay
Pros:

Location was great, very friendly and helpful !

2026-05-25 • via Nuitee
P
Paul • solo_traveller • nl
6
Prima slaapplek op doorreis
Pros:

Gewoon slapen en douchen op doorreis prima

Cons:

Niet echt iets

2026-05-25 • via Nuitee
M
Michael • solo_traveller • us
8
Very good, very clean, basic accomodation.
Pros:

Clean and comfortable. Simple accommodation. Would stay again.

2026-05-25 • via Nuitee
A
Ans • solo_traveller • nl
7
2026-05-25 • via Nuitee