Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
6.25
Multiple mentions of cleanliness issues and lack of basic amenities.
Service
8.75
Friendly and accommodating staff as mentioned in various reviews.
Location
8.25
Strategic location near transportation and easy access.
Room Quality
6.75
Room decor is dated, issues with noises and heating mentioned.
Amenities
7.25
Basic amenities available, but shortcomings noted in some reviews.
Value for Money
7.75
Pricing seems okay but quality may not meet expectations.
Food and Beverage
7.25
Breakfast options were limited and not fully satisfactory.
Overall Experience
7.75
Mixed reviews, but reasonable for the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:27

Property Description

Convenient Location
Hotel Aitana is strategically situated next to the FICOBA Trade Fair and Hendaye Train Station, offering easy access to Irún and Hondarribia.

Pilgrimage Route Connection
Located by the Puente de Santiago Bridge, our hotel is a perfect starting point for those embarking on the Camino de Santiago Pilgrimage Route, with San Sebastián Airport just 3 km away.

Comfortable Amenities
Enjoy a cozy stay in our rooms equipped with heating, cable TV, and free Wi-Fi. Some rooms even feature a balcony or terrace for a relaxing experience.

Ready to experience the perfect blend of convenience and comfort? Book your stay at Hotel Aitana now for an unforgettable getaway.

Important information:

Please note that late check-in is available at this property until 2 AM. Guests arriving outside check-in hours are advised to contact the property before their stay to arrange check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for € 18.15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 9.50 per day.

Location

Guest Reviews

7.5
Based on 1486 reviews
Cleanliness: 6.25
Service: 8.75
Location: 8.25
Room Quality: 6.75
Amenities: 7.25
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 7.75
G
Gerhard • couple • de
2
Pros:

Der Check in war eine Voll-Katasprophe. Wir waren aufgrund von von Zug-Verspätungen sehr spät im Hotel. Der Automatisierte Check in war extrem umständlich, Rerzeption war nicht besetzt, die Telephonleitung zu einem Call-Center hat nur mit Hilfe eines jungen Mannes funktioniert, dessen Einchecken wir blockiert hatten. Dieses Hotel ist niemandem, der kein Spanisch kann und vor allem mitten in der nacht niemanden zu empfehlen.

2026-02-14 • via Nuitee
B
bruno • family_with_children • fr
10
Pros:

Très bien situé Pas très loin de la gare SNCF de Hendaye et pas très loin du centre ville de Irun , l'hôtel très accueillant et trouve une solution en cas de Pas de trains hôtel Irun

2026-02-14 • via Nuitee
T
Thierry • extended_group • fr
8
Qualité prix bien mais attention hôtel proche de la voie ferrée…
Cons:

Train et la télé impossible de l’éteindre ou de l’allumer sans la débrancher.

2026-02-14 • via Nuitee
L
Leblond • solo_traveller • fr
10
2026-02-12 • via Nuitee
J
Juan Luis • solo_traveller • es
3
Buena Ubicación, cerca a Hendaya y al transporte
Pros:

Que tiene todos lo que necesitas en el hotel.

Cons:

Habitación enana y se oyen los trenes pasar.

2026-02-12 • via Nuitee
L
Layla • solo_traveller • fr
8
2026-02-12 • via Nuitee
B
Benoit • solo_traveller • fr
10
Pros:

Hôtel bien situé près de la gare. Chambre spacieuse avec balcon. Personnel très sympathique. Bar et restaurant sur place
Très bon rapport qualité-prix

Cons:

Ras

2026-02-10 • via Nuitee
S
Sagrario • solo_traveller • es
10
2026-02-10 • via Nuitee
D
Daniel • family_with_children • es
8
Pros:

Muy limpio, el personal muy agradable y resolutivo.

Cons:

Las camas, muy incómodas.

2026-02-10 • via Nuitee
P
Paula • extended_group • pt
6
2026-01-30 • via Nuitee
J
Jonatan • solo_traveller • es
10
Pros:

Todo r

2026-01-30 • via Nuitee
S
Susanne • solo_traveller • ch
7
2026-01-29 • via Nuitee
F
Falco • solo_traveller • de
10
Pros:

Gleich in Hendaye sein zu können 5min.Vielleicht komm ich Sonntag nochmal auf Durchreise dann weiter Madrid.Onlinezahlung könnt schwierig werden da ich ein IPhone habe vl.klappts auch

2026-01-20 • via Nuitee
J
Javier • extended_group • es
7
2026-01-19 • via Nuitee
L
Lalanne • solo_traveller • fr
5
Compte tenu la situation, je choisirai un autre établissement
Pros:

Petit déjeuner, non compris dans le prix de la chambre, pourtant ce prix quand même assez élevé par rapport à la situation de cette auberge

Cons:

L’accueil des pèlerins est vraiment pas terrible

2026-01-19 • via Nuitee
F
Fernando • solo_traveller • us
8
Very nice, especially the people; All helped me a lot, and for that many thanks !!🙏
Pros:

Close to the beginning of the Camino de Santiago

Cons:

A bit small, and the type of door dangerous ... busted my heel !

2026-01-19 • via Nuitee
R
Raul • family_with_children • es
8
2026-01-19 • via Nuitee
C
chaillaud • couple • fr
9
Dans l ensemble bien
Pros:

Petit déjeuner copieux

Cons:

Le réseau WiFi et avoir des chaînes en français

2026-01-19 • via Nuitee
M
Matthias • couple • de
7
2026-01-17 • via Nuitee
M
Madison Jesus • couple • es
10
Muy limpio todo el personal estupendo.el precio muy elevado para las instalaciones antiguas.
Pros:

El restaurante

Cons:

El precio para las instalaciones

2026-01-15 • via Nuitee