The Royal Orchid Hotel, Chembur

Hotels
7.9 (896 reviews)
83A Chembur Govand Road, Chembur , Mumbai , in

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Room service
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Excellent food
Cons:
Cleanliness issues
Room size inconsistent
Not value for money

Categories

Cleanliness
6.81
Cleanliness could be better as noted in several reviews.
Service
8.78
Staff are friendly and responsive, though some issues were noted.
Location
8.82
Location is convenient for accessing nearby popular locations.
Room Quality
7.27
Room size and bathroom quality were mentioned as issues.
Amenities
7.8
Amenities were reasonable but some aspects like parking need improvement.
Value for Money
7.26
Several reviews indicated the hotel is not value for money.
Food and Beverage
8.31
Food quality is good and the restaurant service is praised.
Overall Experience
8.18
Overall experience is average with positive remarks on staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:37

Property Description

Luxurious Accommodation
Experience comfort and elegance at The Royal Orchid Hotel in Ghātkopar. Each room is equipped with a flat-screen cable TV, a seating area, and a private bathroom with free toiletries and a hair dryer. Enjoy free WiFi throughout the property for your convenience.

Exceptional Services
Our 24-hour front desk is always available to assist you, and we offer services like laundry, dry cleaning, and car hire to make your stay stress-free.

Convenient Location
Located just 6.6 km from The Phoenix Market City and 7.6 km from BKC, our hotel is easily accessible. The Chhatrapati Shivaji International Mumbai Airport is only 11.8 km away, ensuring a smooth journey to and from the property.

Book your stay at The Royal Orchid Hotel for a memorable and hassle-free experience.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for Rs. 1,400 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 896 reviews
Cleanliness: 6.81
Service: 8.78
Location: 8.82
Room Quality: 7.27
Amenities: 7.8
Value for Money: 7.26
Food and Beverage: 8.31
Overall Experience: 8.18
P
pandya • family_with_children • ca
9
Pros:

Value for Money , Not state of the Art Rooms but very well maintained . I will definitely come back again when in Mumbai , also excellent neighborhood with all the shops conveniently located .

Cons:

Wanted to watch the India vs Namibia game in the privacy of my room but was having issues with the TV or maybe connection issues

2026-02-14 • via Nuitee
S
Suresh • family_with_children • in
7
2026-02-12 • via Nuitee
A
Anil • couple • in
7
The reception staff needs more to be courteous
Pros:

Suits well maintained but little more is need to do

Cons:

Location

2026-02-11 • via Nuitee
C
Chetan • solo_traveller • in
10
Pros:

The staff was very humble and polite

2026-02-11 • via Nuitee
M
Mnas • family_with_children • in
10
2026-01-31 • via Nuitee
S
Saugata • couple • in
7
Good location. Nice setup.
Pros:

Nice. Clean

Cons:

N/A

2026-01-31 • via Nuitee
M
Mitesh • family_with_children • in
8
2026-01-29 • via Nuitee
V
Vijay • extended_group • in
8
Pros:

Facilities

Cons:

Small washroom

2026-01-28 • via Nuitee
D
Dariusz N. • family_with_children • pl
10
Pros:

Bardzo porządny hotel warty najwyższej oceny , czysty , pokoje duże , obsługa bardzo dobra , śniadanie skromne . Największym atutem jest niesamowita restauracja , na najwyższym światowym poziomie a do tego ceny bardzo przystępne . Polecam skorzystać z restauracji , niesamowite doznanie.

2026-01-27 • via Nuitee
M
mehul • family_with_children • gb
1
Absolute shambles
Pros:

Nothing, terrible receptionist and manager who wanted to me to pay for the whole staying advance and kept changing the rates. The hire is infested with rats we saw

Cons:

Service and the hotel itself

2026-01-27 • via Nuitee
R
Ritesh • solo_traveller • in
8
2026-01-27 • via Nuitee
S
Soumya Putatunda • couple • in
9
Good stay
Pros:

Really good place to stay. The staff was really courteous and also the dining was good. The breakfast provided was also up to the mark as there could have been more variety.

Cons:

The wardrobe had a bit of San mica peeled off. Also there was no dental kit provided

2026-01-27 • via Nuitee
S
Shahnawaz • couple • in
9
Over all good and staff very cooperative
Pros:

Close to all amenities it’s safe and secure hotel

Cons:

Check In time if guest coming with early morning flight then it’s issue

2026-01-25 • via Nuitee
S
Sanket • couple • in
8
Pros:

It was well managed

Cons:

The room sofa could have been cleaner. The TV could have had OTT support as well. My room’s lamp had a cracked glass. That could have been worked upon.

2026-01-23 • via Nuitee
M
MITHABAIL SRIKANTH • family_with_children • in
10
2026-01-19 • via Nuitee
A
Anshuman • family_with_children • us
10
2026-01-19 • via Nuitee
A
Abraham • solo_traveller • ca
8
I would say it was value for money and very convenient
Pros:

Breakfast was not like the buffet spread in most other hotels I stayed but I would admit that it had most of the items I would like to have as breakfast

Cons:

The central AC was noisy but the staff was quick to remedy by reducing the speed, it was not peak summer so it worked

2026-01-19 • via Nuitee
S
Sharmistha • couple • in
10
2026-01-19 • via Nuitee
S
Sharmistha • couple • in
8
2026-01-19 • via Nuitee
A
Amit • family_with_children • in
10
2026-01-19 • via Nuitee