KALI Ciudadela Mexico City

Hotels
8.7 (3456 reviews)
Revillagigedo 92 Colonia Centro , Mexico City , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Housekeeping issues
Unpleasant interactions with some staff

Categories

Cleanliness
8.21
Guests mentioned cleanliness positively, but there were some complaints about items missing in bathrooms.
Service
9.08
Overall good service, though some negative experiences were reported regarding staff treatment.
Location
8.72
The location is central and accessible, but surrounding area cleanliness was questioned.
Room Quality
8.67
Rooms were described as spacious and clean, contributing positively to the experience.
Amenities
8.7
Good amenities mentioned, but some items were lacking, such as toiletries.
Value for Money
8.66
Guests felt the hotel was good value, although some pointed out safety concerns in the area.
Food and Beverage
8.71
Breakfast and dining were positively regarded, with some suggestions for improvements.
Overall Experience
8.88
Most guests reported a pleasant stay, recommending the hotel for its comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:20

Property Description

Convenient Location
Hotel Kali Ciudadela Mexico City is ideally situated next to Ciudadela Square in the heart of Mexico City. Enjoy easy access to Alameda Central Park and the vibrant local markets.

Comfortable Rooms
Relax in rooms with functional décor, modern amenities like a flat-screen TV, and private bathrooms with complimentary toiletries. Room service is just a call away for your convenience.

Accessible Amenities
Benefit from free Wi-Fi, on-site bar-restaurant, and complimentary parking during your stay. With Balderas Metro and Metrobus Stations nearby, exploring the city is a breeze.

Ready to experience the charm of Mexico City? Book your stay at Hotel Kali Ciudadela now for a memorable trip!

Important information:

Groups policy: with reservations with more of 7 rooms, property will require 50% of the deposit as guarantee.

Please note, reservations with more than 5 rooms apply group conditions, the property will contact you.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 3456 reviews
Cleanliness: 8.21
Service: 9.08
Location: 8.72
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.88
L
Ludovic • family_with_children • fr
8
Séjour agréable, bien situé
Pros:

Literie confortable, la propreté, eau disponible pour remplir ses bouteilles, café expresso disponible gratuitement

Cons:

Bruit de l’ascenseur

2026-02-14 • via Nuitee
S
Shigeru • solo_traveller • jp
6
可もなく不可もなく。
Pros:

朝食ビュッフェ

Cons:

スリッパがないこと。
ホテルに呼んでもらったタクシーがクレジットカードが使えなく、円で払ったこと。
レシートなし。

2026-02-14 • via Nuitee
C
Cecilia • family_with_children • us
7
Pros:

Location

Cons:

Very thin towels and the noise outside.

2026-02-13 • via Nuitee
G
Gustavo • couple • de
9
Sehr gute Aufenthalt in México DF
Pros:

Das Personal war sehr freundlich und das Frühstück hervorragend. Wir waren zufrieden mit dem Zimmer und das Bett war sehr bequem. Das Hotel Keli kann man empfehlen.

2026-02-13 • via Nuitee
E
Estrada • family_with_children • mx
10
2026-02-12 • via Nuitee
S
Suzana • couple • br
9
Ótimo custo -benefício
Pros:

Hotel muito bem localizado, próximo do mercado municipal de artesanato, de estações de metrô e pontos de ônibus, o que facilita a locomoção. Também está próximo de mercados e restaurantes. Café da manhã completo, com pães, ovo, panquecas, frutas, café, sucos.. muito bom mesmo. Também há opção de refeição no restaurante do hotel pagando por fora. Instalações novas, elevador, água e café disponíveis 24h e uma cafeteira Dolce gusto dentro do quarto, assim como ferro de passar e cofre. Limpeza do quarto realizada todos os dias.

Cons:

Como ficamos no último quarto do segundo andar, o Wi-Fi não funcionava, porém o sinal era bom nas áreas comuns do hotel. Não havia frigobar no quarto.

2026-02-11 • via Nuitee
M
Maria jesus • solo_traveller • cl
10
Muy buena elección del hotel
Pros:

Limpieza y comodidad

Cons:

Nada

2026-02-10 • via Nuitee
I
Ivana • extended_group • bz
10
2026-02-10 • via Nuitee
M
mvanegasb • family_with_children • cr
9
Coordial, como estar en casa
Pros:

Limpieza y atencion, principalmente, te atienden y ayudan con mucho gusto. Se siente como un hogar

Cons:

podria haber mas variedad en el menu del restaurante. No me acuerdo de tener algun otro problema.

2026-02-09 • via Nuitee
E
ELIZABETH • couple • mx
9
Volvería a hospedarme.
2026-02-08 • via Nuitee
R
Rebecca • couple • gb
8
Great stay
Pros:

Lovely staff, good location and very helpful laundry service.

2026-02-08 • via Nuitee
N
Nadine • solo_traveller • us
9
2026-01-30 • via Nuitee
H
HELIO • family_with_children • br
9
Pros:

Quarto bom, cama boa.limpeza, perto do metrô. Café da manhã muito bom.

Cons:

Localização boa, perto do metrô. Porém as calçadas da rua tem muito buracos, chegando a ser perigoso. Tem que andar com muito cuidado.

2026-01-30 • via Nuitee
W
wajdi • solo_traveller • fr
8
Practical hotel for a quick visit to CDMX
Pros:

Location is good, from a walking distance to the center and Roma .
Room is confortable , clean and has the basic needs.
Staff is very helpful.

Cons:

Nothing.

2026-01-29 • via Nuitee
J
jorge • family_with_children • uy
8
Bien debe mejorar un poquito el desayuno
Pros:

Las habitaciones

Cons:

El desayuno.

2026-01-28 • via Nuitee
C
Colette • couple • fr
8
Hôtel correct et bien placé, à quelques minutes à pied des principaux monuments à visiter.
Pros:

Personnel très serviable au petit déjeuner.
Par contre le serveur du restaurant c’est trompé à midi , en sa faveur ,pour rendre la monnaie, je ne m’en suis aperçu qu’après,donc je n’ai rien dit,il a fait pareil le soir, là je lui ai fait remarquer, j’ai eu un doute sur son honnêteté.

Cons:

il n’y a pas d’insonorisation du côté fenêtre, donc nous avons été régulièrement réveillé par le bruit de la rue.

2026-01-27 • via Nuitee
C
Carla • couple • br
9
2026-01-27 • via Nuitee
A
Adrian Alberto • family_with_children • cr
9
2026-01-24 • via Nuitee
Y
Yara • family_with_children • br
9
2026-01-24 • via Nuitee
A
Adrian Alberto • family_with_children • cr
9
Pros:

Me encanta las habitaciones son cómodas y muy detallas el desayuno exelente
Mi tercera visita super 👍

Cons:

..

2026-01-24 • via Nuitee