KALI Ciudadela Mexico City

Hotels
8.7 (3825 reviews)
Revillagigedo 92 Colonia Centro , Mexico City , mx
+52 55 9990 7879

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Housekeeping issues
Unpleasant interactions with some staff

Categories

Cleanliness
8.21
Guests mentioned cleanliness positively, but there were some complaints about items missing in bathrooms.
Service
9.08
Overall good service, though some negative experiences were reported regarding staff treatment.
Location
8.72
The location is central and accessible, but surrounding area cleanliness was questioned.
Room Quality
8.67
Rooms were described as spacious and clean, contributing positively to the experience.
Amenities
8.7
Good amenities mentioned, but some items were lacking, such as toiletries.
Value for Money
8.66
Guests felt the hotel was good value, although some pointed out safety concerns in the area.
Food and Beverage
8.71
Breakfast and dining were positively regarded, with some suggestions for improvements.
Overall Experience
8.88
Most guests reported a pleasant stay, recommending the hotel for its comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:20

Property Description

Convenient Location
Hotel Kali Ciudadela Mexico City is ideally situated next to Ciudadela Square in the heart of Mexico City. Enjoy easy access to Alameda Central Park and the vibrant local markets.

Comfortable Rooms
Relax in rooms with functional décor, modern amenities like a flat-screen TV, and private bathrooms with complimentary toiletries. Room service is just a call away for your convenience.

Accessible Amenities
Benefit from free Wi-Fi, on-site bar-restaurant, and complimentary parking during your stay. With Balderas Metro and Metrobus Stations nearby, exploring the city is a breeze.

Ready to experience the charm of Mexico City? Book your stay at Hotel Kali Ciudadela now for a memorable trip!

Important information:

Groups policy: with reservations with more of 7 rooms, property will require 50% of the deposit as guarantee.

Please note, reservations with more than 5 rooms apply group conditions, the property will contact you.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

8.7
Based on 3825 reviews
Cleanliness: 8.21
Service: 9.08
Location: 8.72
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.88
C
Carlo • couple • it
7
Posto comodo per visitare la città.
Pros:

Disponibilità di una palestra, personale cordiale e disponibile, condizionatore caldo/freddo (cosa non scontata in una struttura di questo tipo).

Cons:

Camere piccole, colazione da rivedere per qualità e varietà.

2026-08-29 • via Nuitee
N
Naor • couple • br
9
Excelente
Pros:

Sua localização; seu café da manhã muito bom; e os funcionários!

Cons:

Alguns clientes fazerem barulho nos corredores por pura falta de educação o que não desabona e nem é culpa do hotel!

2026-08-29 • via Nuitee
J
Jos • solo_traveller • nl
9
2026-08-29 • via Nuitee
L
LUIS FERNANDO • solo_traveller • mx
6
Buen Hotel
Pros:

Lo centrico

Cons:

Tardaron eternidad para facturar

2026-08-28 • via Nuitee
A
Anna • extended_group • ru
9
2026-08-28 • via Nuitee
S
Sabrina • couple • it
7
Hotel nella media.
Pros:

La colazione era buona, la struttura era vicino al centro, ma non nel caos.
Ho utilizzato anche il servizio lavanderia e sono stati precisi; i vestiti erano ben lavati.

Cons:

La camera non era ben pulita, c'erano capelli ovunque e talvolta le asciugamani erano lavate, ma presentavano ancora delle piccole macchie.

2026-08-28 • via Nuitee
M
María Cecilia • solo_traveller • mx
10
Excelente!!
Pros:

Buen desayuno 😋!
Cerca de la estación Balderas.

Cons:

Lo único negativo podría ser la cobija que ponen entre sábanas, estaba un poco rasposa, pero poniendo la sabana no se sentía.

2026-08-27 • via Nuitee
X
Ximena • couple • mx
9
Bastante agradable, accesible y asertivo, no hubo ningún inconveniente.
Pros:

Me gustó que de cierta manera estaba bastante buena la ubicación, los empleados muy amables ya accesibles.

Cons:

Las habitaciones son un poco pequeñas, pero es suficiente para la calidad-precio que nos ofrece.

2026-08-26 • via Nuitee
A
Abhay • solo_traveller • us
10
Pros:

Great facilities and very friendly & helpful staff, especially for the price. Breakfast was exceptional, and the bathroom area in the room was bigger and nicer than anticipated~

2026-08-25 • via Nuitee
P
Paulina • solo_traveller • br
10
Pros:

El servicio las camas son muy cómodas

Cons:

Todo bien

2026-08-25 • via Nuitee
I
Ignacio • couple • es
8
2026-08-25 • via Nuitee
S
sanae • extended_group • jp
10
2026-08-24 • via Nuitee
A
Aaron • extended_group • mx
9
Pros:

Ubicacion es perfecta para moverse al centro y a otros lugares

2026-08-24 • via Nuitee
G
Gracia Diaz • solo_traveller • es
8
Cómodo y cerca de todo
Pros:

Hotel muy limpio y con un buen desayuno. Cama grande supercomoda

Cons:

Hasta tres veces pedimos en recepción que nos llenarán los dispositivos de jabón y champú que estaban vacíos. Las tres veces nos dijeron que tomaban nota y el cuarto día nos fuimos con los dispositivos vacios. Se oye mucho el ruido de la calle y de los pasillos. Al menos nuestra habitación. Pero nuestra nota es un 7-8. Se está bien.

2026-08-24 • via Nuitee
C
Claudia • solo_traveller • us
10
Modern, clean, central.
Pros:

Modern and clean. The room has A/C and Nespresso coffee.

Cons:

Nothing

2026-08-23 • via Nuitee
M
Marcos • solo_traveller • de
8
2026-08-22 • via Nuitee
C
CANTU • solo_traveller • mx
10
Pros:

Limpieza y atención.

Cons:

Que me quedaba a mas de 10.cuadras del centro histórico caminando. 😅

2026-08-20 • via Nuitee
N
Nora • extended_group • fr
10
2026-08-20 • via Nuitee
A
Anita • solo_traveller • es
9
2026-08-19 • via Nuitee
A
Anita • solo_traveller • es
9
Pros:

King sized bed, sound system

Cons:

Nada

2026-08-19 • via Nuitee