KALI Ciudadela Mexico City

Hotels
8.7 (3855 reviews)
Revillagigedo 92 Colonia Centro , Mexico City , MX
+52 55 9990 7879

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Housekeeping issues
Unpleasant interactions with some staff

Categories

Cleanliness
8.21
Guests mentioned cleanliness positively, but there were some complaints about items missing in bathrooms.
Service
9.08
Overall good service, though some negative experiences were reported regarding staff treatment.
Location
8.72
The location is central and accessible, but surrounding area cleanliness was questioned.
Room Quality
8.67
Rooms were described as spacious and clean, contributing positively to the experience.
Amenities
8.7
Good amenities mentioned, but some items were lacking, such as toiletries.
Value for Money
8.66
Guests felt the hotel was good value, although some pointed out safety concerns in the area.
Food and Beverage
8.71
Breakfast and dining were positively regarded, with some suggestions for improvements.
Overall Experience
8.88
Most guests reported a pleasant stay, recommending the hotel for its comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:20

Property Description

Convenient Location
Hotel Kali Ciudadela Mexico City is ideally situated next to Ciudadela Square in the heart of Mexico City. Enjoy easy access to Alameda Central Park and the vibrant local markets.

Comfortable Rooms
Relax in rooms with functional décor, modern amenities like a flat-screen TV, and private bathrooms with complimentary toiletries. Room service is just a call away for your convenience.

Accessible Amenities
Benefit from free Wi-Fi, on-site bar-restaurant, and complimentary parking during your stay. With Balderas Metro and Metrobus Stations nearby, exploring the city is a breeze.

Ready to experience the charm of Mexico City? Book your stay at Hotel Kali Ciudadela now for a memorable trip!

Important information:

Groups policy: with reservations with more of 7 rooms, property will require 50% of the deposit as guarantee.

Please note, reservations with more than 5 rooms apply group conditions, the property will contact you.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

8.7
Based on 3855 reviews
Cleanliness: 8.21
Service: 9.08
Location: 8.72
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.88
S
Sofia • extended_group • it
10
2026-10-31 • via Nuitee
C
Cynthia • family_with_children • mx
9
Pros:

La comodidad y el silencio en la noche, es amplia la habitación y tiene todos los servicios

Cons:

Los conectores de luz no servían, solo uno USB para carga, y había varios pero ninguno servia

2026-10-30 • via Nuitee
R
Roneith • couple • es
10
2026-10-30 • via Nuitee
G
Giselle • solo_traveller • cr
8
Mejorar y variar el desayuno
Pros:

La limpieza

Cons:

La ducha muy incómodo sin gorro para la cabeza y el piso resbaloso

2026-10-30 • via Nuitee
E
ERIKA • extended_group • us
10
Excellent location.
Pros:

Location. Parking. Cleanliness. Hot showers. Comfy beds. Nice staff.

Cons:

Computer in lobby is very weak. No printing.

2026-10-29 • via Nuitee
A
Alma • extended_group • us
9
2026-10-28 • via Nuitee
E
Esparza • family_with_children • ec
10
Pros:

El desayuno es variado y delicioso. Las enchiladas en salsa verde estuvieron exquisitas. Si haces check out temprano puedes pedir con anticipación que te empaquen el desayuno. El staff es amable. La habitación es amplia y cómoda. La ducha funciona bastante bien, Si hay agua caliente. Esta relativamente cerca de una estación de metro y la calle es transitada hasta altas horas de la noche. Estuve en día de muertes y tenían bonitos altares en el lobby.

2026-10-27 • via Nuitee
A
Adriana • family_with_children • mx
8
Pros:

La ubicación

Cons:

La actitud de los meseros en el desayuno

2026-10-27 • via Nuitee
S
Stefanie • couple • mx
10
Lindo, acogedor y súper ubicación!
Pros:

Súper céntrico, muy limpio y acogedor. Buen precio- calidad

Cons:

Hubo bastante ruido por la madrugada , sería lindo checar la acústica de los cuartos.

2026-10-25 • via Nuitee
V
Valerie • solo_traveller • gb
8
2026-10-25 • via Nuitee
M
Mario Alonso • family_with_children • mx
10
2026-10-25 • via Nuitee
T
Thrawn66 • family_with_children • de
8
2026-10-24 • via Nuitee
L
Luca Felix • family_with_children • de
9
Pros:

Super freundliches Personal, toller Service.

Cons:

Sehr hellhörig. Aber wir wurden beim early check in vorgewarnt und wir konnten uns damit arrangieren.

2026-10-24 • via Nuitee
T
Tihomir • solo_traveller • hr
10
Pros:

Excellent location. Very good staff. Recommend.

2026-10-24 • via Nuitee
M
Maria Doris • couple • us
10
Enjoy
Pros:

Nice & clean

Cons:

None

2026-10-24 • via Nuitee
A
Antonio gomez • family_with_children • mx
10
Pros:

Muy agradable excelente ubicación, atención excelente

Cons:

Todo bien

2026-10-24 • via Nuitee
M
Marcin • couple • pl
8
2026-10-24 • via Nuitee
G
GORKA • family_with_children • es
8
Bien
Pros:

Es una buena opción dentro del centro histórico

Cons:

Habia ruido de maquinas de aire a la noche, y el ascensor no funcionaba

2026-10-20 • via Nuitee
D
Daniel • couple • cl
4
Muy por debajo de un 4 estrellas. No volvería
Pros:

La atención que prestó la persona que ayuda con las maletas. El resto del personal bastante malo

Cons:

El ascensor estaba malo y no nos avisaron antes ni hubo recondireación de precio. Además encontramos cabellos de otra persona en la cama

2026-10-20 • via Nuitee
E
Enrico • family_with_children • it
8
Ok para 2 o 3 noches en Jefe CDMX
Pros:

Todo bien, pero muy básico, cómodo sin exageraciones

Cons:

Demasiado chico el desayuno, bien posicionado, buena atención de el personal

2026-10-20 • via Nuitee