KALI Ciudadela Mexico City

Hotels
8.7 (3524 reviews)
Revillagigedo 92 Colonia Centro , Mexico City , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Housekeeping issues
Unpleasant interactions with some staff

Categories

Cleanliness
8.21
Guests mentioned cleanliness positively, but there were some complaints about items missing in bathrooms.
Service
9.08
Overall good service, though some negative experiences were reported regarding staff treatment.
Location
8.72
The location is central and accessible, but surrounding area cleanliness was questioned.
Room Quality
8.67
Rooms were described as spacious and clean, contributing positively to the experience.
Amenities
8.7
Good amenities mentioned, but some items were lacking, such as toiletries.
Value for Money
8.66
Guests felt the hotel was good value, although some pointed out safety concerns in the area.
Food and Beverage
8.71
Breakfast and dining were positively regarded, with some suggestions for improvements.
Overall Experience
8.88
Most guests reported a pleasant stay, recommending the hotel for its comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:20

Property Description

Convenient Location
Hotel Kali Ciudadela Mexico City is ideally situated next to Ciudadela Square in the heart of Mexico City. Enjoy easy access to Alameda Central Park and the vibrant local markets.

Comfortable Rooms
Relax in rooms with functional décor, modern amenities like a flat-screen TV, and private bathrooms with complimentary toiletries. Room service is just a call away for your convenience.

Accessible Amenities
Benefit from free Wi-Fi, on-site bar-restaurant, and complimentary parking during your stay. With Balderas Metro and Metrobus Stations nearby, exploring the city is a breeze.

Ready to experience the charm of Mexico City? Book your stay at Hotel Kali Ciudadela now for a memorable trip!

Important information:

Groups policy: with reservations with more of 7 rooms, property will require 50% of the deposit as guarantee.

Please note, reservations with more than 5 rooms apply group conditions, the property will contact you.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 3524 reviews
Cleanliness: 8.21
Service: 9.08
Location: 8.72
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.88
R
roberto solo_traveller it
8
2026-04-18 via Nuitee
D
Damian Schruman solo_traveller de
7
Pros:

Clean, comfortable and great breakfast. The breakfast was the best.

Cons:

Ugly location, it's not central, it's in a shady part of town, it's described as close to the Centro but in a very ugly part of the city.

2026-04-18 via Nuitee
A
ADENILDA extended_group br
10
Pros:

Localização, conforto

Cons:

Nada a destacar

2026-04-18 via Nuitee
O
Olvera morales solo_traveller mx
10
2026-04-17 via Nuitee
D
Domingo solo_traveller es
7
Pros:

Qué tenían surtidores de agua gratuitos por todo el hotel, la amabilidad del personal, el desayuno estaba bastante bien.
Buena ubicación, a unos 15 minutos andando del centro.

Cons:

El colchón de la cama era muy incómodo, estaba hundido.

2026-04-17 via Nuitee
A
Alberto rene solo_traveller us
9
2026-04-17 via Nuitee
C
Carballo solo_traveller ca
8
Pros:

Room was tidy and spacious. Hotel overall was clean and well kept. My mom had to leave very early to catch a flight, the staff provided her with a mini breakfast to go which was very kind, biggest reason I will recommend this hotel again.

Cons:

The fee of $50 usd to check in early it feels like a rip off, not sure this is the case for every hotel.

2026-04-16 via Nuitee
M
Marian solo_traveller gb
8
Perfect for a modest traveller
Pros:

The multiple exits into several streets made it easy to order a taxi to the best spot, and to walk comfortably to different parts of the city. The room was comfortable and the room service — considerate. The WiFi worked perfectly. The staff was polite and courteous.

Cons:

My room had no fridge which in a hot country is a real setback. Some of the front house staff spoke no English which made communication difficult.

2026-04-16 via Nuitee
S
Sebastian couple pl
9
2026-04-15 via Nuitee
H
Hugo solo_traveller pt
6
Pros:

Little gym, breakfast, water dispenser

Cons:

The mattress was not comfortable, the window faced a wall, and the room was poorly soundproofed (you could clearly hear people in the corridors and the hall — the room was close to the entrance hall). I asked to change rooms, but they ignored me.

2026-04-14 via Nuitee
S
Stevan solo_traveller co
9
Pros:

Habitaciones modernas y limpias

Cons:

Un poco la zona y alrededores. ¡Ojo no esta mal!, es muy centrico pero debes tener algo de cuidado caminando por las calles correctas en horas de la noche.

2026-04-13 via Nuitee
S
Simranjit solo_traveller mx
7
2026-04-13 via Nuitee
P
Philippe family_with_children fr
7
Pros:

Hôtel proche des sites du centre historique

Cons:

Chambre bruyante du fait de claquement de portes et discussions en.pleind nuit

2026-04-12 via Nuitee
C
Carmen solo_traveller mx
9
Pros:

La relación calidad precio

Cons:

El colchón es un poco incómodo, quizá más variedad en el bufet

2026-04-12 via Nuitee
C
Costanza extended_group it
10
2026-04-11 via Nuitee
I
Isabelle solo_traveller fr
9
Pros:

L'accueil, la propreté, les services

Cons:

Un peu bruyant avec la clientèle de passage après 22h et dès 5h du matin.

2026-04-11 via Nuitee
J
Jazmin couple cr
8
Hotel with great staff and good breakfast
Pros:

Friendly staff, clean room and good amenities. The breakfast was delicious, and good food at the restaurant. Big parking garage.
It's not necessarly close to the historic center, but nothing that a nice walk cannot fix.

Cons:

The hotel is located in a not-so-nice spot in DF; however, you walk a little bit and the neighborhood gets better.

2026-04-11 via Nuitee
S
Sonja Maria extended_group de
8
2026-04-10 via Nuitee
N
NAKAMARU solo_traveller mx
8
2026-04-10 via Nuitee
C
Cristina extended_group es
10
2026-04-10 via Nuitee