Hotel Alpha

Hotels
8 (499 reviews)
8 & 10, Jalan Perda Barat, Bandar Perda, 14000 Bukit Mertajam, Pulau Pinang. , Bukit Mertajam , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Chapel/shrine
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Comfortable beds
Cons:
Noise disturbances
Limited amenities
Some rooms lack windows

Categories

Cleanliness
7.7
Guests consistently praised the cleanliness of the rooms, although some mentioned external noise.
Service
8.2
Service was generally appreciated, with friendly and helpful staff noted by multiple guests.
Location
8.1
The hotel's location was praised for its proximity to restaurants and stores, although some found it noisy due to nearby activities.
Room Quality
7.8
Rooms were described as clean, comfortable, and well-furnished, with occasional mentions of noise disturbances.
Amenities
7.1
Guests appreciated amenities such as water dispenser and ironing room, but some noted issues with TV remote and lack of window in certain rooms.
Value for Money
7.2
Mixed reviews on value for money, with positive mentions of strategic location and reasonable prices, countered by complaints about noisy surroundings and lack of certain conveniences.
Food and Beverage
7.2
Breakfast and restaurant services received positive feedback, but some guests desired more variety and availability of dining options.
Overall Experience
8.1
Majority of guests had a positive experience, particularly praising the cleanliness, friendly staff, and convenient location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-30 09:13

Property Description

Convenient Location
Hotel Alpha is conveniently located in Bukit Mertajam, making it a perfect base for exploring the surrounding areas including Batu Ferringhi and George Town.

Comfortable Rooms
Relax and unwind in our air-conditioned double rooms equipped with modern amenities such as LED TVs, coffee-making facilities, and a safety deposit box for your convenience.

Friendly Service
Our dedicated 24-hour front desk staff are always ready to assist you during your stay at Hotel Alpha. Book now and experience exceptional hospitality in Bukit Mertajam!

Important information:

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MYR 0.40 per hour.

Location

Guest Reviews

8
Based on 499 reviews
Cleanliness: 7.7
Service: 8.2
Location: 8.1
Room Quality: 7.8
Amenities: 7.1
Value for Money: 7.2
Food and Beverage: 7.2
Overall Experience: 8.1
A
Aseqing • solo traveller • my
7
Good
2025-08-01 • via Nuitee
J
John • solo traveller • my
5
Not satisfied
Pros:

NA

Cons:

No water provided

2025-07-31 • via Nuitee
V
Vikneswaran • with friends • my
10
Exceptional
2025-07-31 • via Nuitee
D
Dominic • young couple • my
8
A good location for business as near Government offices
Pros:

It a little quite for a one who want to be in the town

Cons:

On weekend it's a very peaceful location

2025-07-30 • via Nuitee
E
Edward • young couple • my
9
Superb
Pros:

Staff were friendly

Cons:

Only one pillow
Uncomfortable

2025-07-27 • via Nuitee
J
John • family with young children • my
10
Excellent
Pros:

I really like it.. The rooms are very clean.. Value for money.. The staffs are very friendly and next time I'll choose this hotel😊👌

Cons:

-

2025-07-27 • via Nuitee
A
Adha • young couple • my
8
Very good
2025-07-25 • via Nuitee
E
Eric • family with young children • my
5
Passable
2025-07-24 • via Nuitee
A
Airiel • young couple • my
7
Good
2025-07-24 • via Nuitee
Y
Yan • review category business travellers • my
7
Good
2025-07-19 • via Nuitee
T
Tuan • review category business travellers • my
7
Good
2025-07-18 • via Nuitee
A
Anonymous • group • my
8
Very good
2025-07-17 • via Nuitee
M
Madam • young couple • my
9
Superb
Pros:

parking, room so comfortable. near to shop, just walking around there.

Cons:

the bed bau rokok.

2025-07-03 • via Nuitee
E
Emilia • young couple • my
10
Exceptional
2025-06-29 • via Nuitee
P
Pei • family with young children • my
8
Clean and space room
Pros:

Friendly staff, space room.

Cons:

There are bazaar opposite the hotel, sounds noisy until midnight.

2025-06-21 • via Nuitee
N
Nurfarhanah • review category business travellers • my
10
Exceptional
2025-06-16 • via Nuitee
N
Naheed • young couple • bd
8
Very good
Pros:

Room was well furnished & clean.

Cons:

Although returned at Cheking out, Authority took 50 MYR as safety deposit which seemed unprofessional & felt unpleasant.

2025-06-16 • via Nuitee
C
Chin • review category business travellers • my
8
Very good
Pros:

Clean and quiet place

Cons:

None

2025-06-13 • via Nuitee
D
Dhashni • review category business travellers • my
10
Repeat stay
Pros:

* Restaurant nearby
* Bank is nearby
* Staff is friendly
* Air-conditioning is very good

Cons:

Nothing

2025-06-11 • via Nuitee
R
Rohaizana • review category business travellers • my
7
Good
2025-06-10 • via Nuitee