Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Tour desk
Car hire
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Clean and comfortable rooms
Cons:
Issues with noise
Overwhelming scent from air fresheners

Categories

Cleanliness
8.64
Many reviews mention overall cleanliness positively, but a few notes of odor issues were highlighted.
Service
9.99
The staff received numerous compliments for being friendly and helpful.
Location
10
Guests highly praised the hotel's location as fantastic for exploring the area.
Room Quality
8.6
Most rooms are described as comfortable and nicely decorated, but some had issues such as noise.
Amenities
8.63
Amenities like the shared kitchen and free coffee were appreciated, although some rooms lacked certain features.
Value for Money
9.59
Many guests felt that the hotel's quality offered good value for the price.
Food and Beverage
9.14
Limited mention of food, but positive comments about coffee availability.
Overall Experience
9.83
Overall positive feedback with a few minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:32

Property Description

Charming Boutique Hotel in Ciutadella's Old Town

Rustic-Style Rooms with Modern Amenities: Experience comfort in air-conditioned rooms with flat-screen TVs and private bathrooms.

Cozy Lounge Area for Relaxation: Enjoy a delicious breakfast or a cup of coffee in the inviting lounge.

Convenient Free WiFi Throughout: Stay connected with complimentary WiFi during your stay.

Ready to experience the charm of S'Esparteria Hotel? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 14 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 728 reviews
Cleanliness: 8.64
Service: 9.99
Location: 10
Room Quality: 8.6
Amenities: 8.63
Value for Money: 9.59
Food and Beverage: 9.14
Overall Experience: 9.83
J
JERO • couple • es
10
2026-04-16 • via Nuitee
H
Hubert • solo_traveller • fr
10
2026-04-16 • via Nuitee
M
Maud • couple • fr
10
2026-04-16 • via Nuitee
S
Sílvia • family_with_children • es
10
2026-04-15 • via Nuitee
T
Toni ayeras • solo_traveller • es
9
2026-04-14 • via Nuitee
F
Fata • couple • fr
10
Magnifique et reposant
Pros:

La propreté, le charme de l’endroit, l’amabilité et la gentillesse du personnel, tout était vraiment formidable. 🍀

Cons:

Rien

2026-04-13 • via Nuitee
R
Régis • couple • fr
9
Top
Pros:

Très bien situé à Ciutadella, bien fourni en commerces et pratique pour visiter le reste de l'île, personnel au top et la chambre était bien équipée (mention spéciale pour la baignoire) et propre avec un passage quotidien du service de ménage. Je recommande.

Cons:

Rien

2026-04-13 • via Nuitee
T
Toni • solo_traveller • es
9
Bonito y buena ubicación
Pros:

Zonas comunes y decoración

Cons:

Baño habitación, las puertas no ajustan bien y sale agua cuando te duchas, algo sin importancia, pero comentario para mejorar

2026-04-10 • via Nuitee
J
Juliana • solo_traveller • pt
10
Pros:

It’s in a perfect location, walking distance from everything you may need and what to see and discover in Ciutadella. It’s a short drive to beautiful beaches in nature. The property is extremely clean, very welcoming and cozy. The room smelled amazing. Ona and Milen are great, very kind and attentive, quick response and answer all your questions in detail. Will definitely come back the next time I am in Menorca

2026-04-09 • via Nuitee
B
begoña • extended_group • es
10
2026-04-09 • via Nuitee
C
Carolina • family_with_children • gb
10
Our favorite place in Ciutadella :)
Pros:

I love everything about this property! The rooms, the cleaning, the location and of course the host! :)

Cons:

N/A

2026-04-09 • via Nuitee
M
Marta Alcaraz • family_with_children • es
10
Pros:

Es muy bonito y las dos chicas estupendas y súper atentas. Además está en pleno centro de Ciutadella pero en una calle tranquila sin tránsito.

Cons:

1

2026-04-07 • via Nuitee
C
Christos • extended_group • gr
10
Pros:

Excellent aesthetic and functionality!

2026-04-07 • via Nuitee
M
Magali • couple • fr
10
Parfait!
Pros:

L’emplacement, la propreté, la gentillesse du personnel,tout est parfait!

2026-04-02 • via Nuitee
C
Carlos • solo_traveller • es
10
Pros:

Localización y personal amable

Cons:

Se sale mucha agua de la ducha

2026-04-01 • via Nuitee
R
Regine • couple • de
10
2026-03-31 • via Nuitee
F
Fuensanta • couple • id
10
Estoy deseando volver
Pros:

Me encantó todo. La decoración es preciosa. Volvería sin duda. La chica que nos atendió fue súper amable. Hay una cocina en la planta baja donde nos preparamos unas infusiones antes de dormir. Las camas y almohadas fueron extremadamente cómodas!

Cons:

Todo fue perfecto

2026-03-27 • via Nuitee
C
Carlotta • couple • it
10
Non avrei voluto finisse la mia permanenza!
Pros:

Vorrei abitarci! Bellissimo, comodo, elegante, accogliente, pratico, comodo!

Cons:

Non potermici trasferire!

2026-03-25 • via Nuitee
R
Ramon • solo_traveller • es
10
Hotel con encanto en pleno centro de Ciutadella
Pros:

Es un hotel con encanto situado en pleno centro de Ciutadella. Sin duda reconendable 100%. Trato cercsno por su personal. Limpieza excelente. Todo muy cuidado

Cons:

Todo perfecto

2026-03-23 • via Nuitee
G
Guillem • family_with_children • es
9
2026-03-20 • via Nuitee