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Facilities
Property facilities
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Offsite parking discounted rates available
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Mobile app for room service
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Covered parking
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Garage
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Electric bicycle charging station
Review Highlights
Categories
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Property Description
Convenient Location and Amenities
Centrally located, Hilton Garden Inn Shangri-La offers easy access to Altar Square and Diqing Shangri-La Airport. The hotel boasts a 24-hour fitness centre, free WiFi, and private parking for a hassle-free stay.
Comfortable Accommodation
The spacious and elegant guest rooms feature modern amenities such as a TV with satellite channels, a safety deposit box, and iron facilities. The private bathrooms are equipped with slippers, a hairdryer, and complimentary toiletries for added convenience.
Dining and Leisure Options
Guests can start their day with a buffet-style breakfast and enjoy a variety of local and international dishes at the on-site restaurant. The bar is perfect for unwinding with drinks after a busy day of exploring. Book your stay at Hilton Garden Inn Shangri-La for a memorable experience.
If you need to use the airport shuttle service from the hotel to Diqing Shangri-La Airport, please kindly indicate this request on the confirmation page at the time of booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
早餐供應不到位
服務人員多點
Breakfast was reasonably good.
Coffee machine queue was long at the breakfast place.
The room is cosy especially the bath room
Nil
The warm shower turned cold after awhile
Prima hotel. Value for money.
Heerlijk weer eens een continental breakfast in China.
Niets
La stanza è confortevole
Il personale non parla inglese, che non è accettabile in una catena internazionale.
La colazione un disastro: male organizzata, servizio carente e offerta occidentale molto basica.
Location, check-in and check-out, breakfast selection, shop, WIFI speed, cleanliness
Room too hot and air conditioning not effective, rooms made up when we asked do not disturb
Ontbijt, schone kamer
Receptie, booking informatie niet bekend bij hun, moest in het Chinees proberen iets anders te regelen.
Airco op kamer werkte niet.
Generally as expected of a chain hotel. Location is easy for main attractions- but a taxi is needed.
Rooms are clean, beds comfortable.
There is no bar- but there is a pantry with some drinks, snacks and essentials- although limited stock. One or two staff speak English.
AC in room was just too hot (26/27)- struggled to cool down the room at any point. Rooms had residual smell of cigarette smoke.
Breakfast- like most in China, had mainly noodles and eggs. Staff were limited, so tables were empty but not cleared of plates/bowls/rubbish.
The little window you open does not cool down the room. The ventilation in the room is very stuffy
The hotel has a good location, good distance from all the attractions, and public transport. Hotel staff very helpful.
The room gets very hot, even with air conditioning on lowest settings. However, staff were very quick to find a solution and provided air coolant.
Nice n clean in city
More facilities
Good location, good breakfast, comfy bed. Fate from the reception spoke realy good english and was excelent in communication and Service.
Room needs makeover soon for this price. Kind of dirty carpet, bathroom door broken, some Power outlets not working.
The service
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