Homewood Suites By Hilton Worcester

Hotels
Homewood Suites by Hilton
9 (447 reviews)
1 Washington Square , Worcester , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Cons:
Maintenance issues with pool
Navigational difficulties

Categories

Cleanliness
8.89
Many reviews highlighted the cleanliness of the rooms and the overall maintenance.
Service
9.36
The staff received multiple mentions as friendly and helpful.
Location
8.9
Location mentioned positively, but some navigational issues were noted.
Room Quality
8.85
Rooms were described as comfortable and well-designed, with some minor complaints.
Amenities
8.88
Amenities like breakfast and pool mentioned positively, with some maintenance issues.
Value for Money
8.84
Generally perceived as good value, though some price complaints were noted.
Food and Beverage
8.89
Breakfast was appreciated, with a desire for more variety in options.
Overall Experience
9.36
Overall satisfaction expressed, with minor issues raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:33

Property Description

Convenient Location
Homewood Suites By Hilton Worcester is ideally located within walking distance of DCU Center Arena & Convention Center, making it the perfect choice for guests attending events or conferences. The proximity to Fitton Football Stadium also appeals to sports enthusiasts looking for comfortable accommodation near the venue.

Modern Amenities
Guests can enjoy the convenience of air-conditioned rooms equipped with a kitchen, dining area, and flat-screen TV with cable channels. The presence of a fridge in each room ensures that guests can store and prepare their favorite snacks and beverages during their stay.

Relaxing Facilities
Unwind and recharge at the hotel's indoor pool or soak up the sun on the sun terrace. The 24-hour front desk provides assistance whenever needed, ensuring a seamless and enjoyable stay for all guests.

Book your stay at Homewood Suites By Hilton Worcester for a comfortable and memorable experience in Worcester.

Important information:

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 447 reviews
Cleanliness: 8.89
Service: 9.36
Location: 8.9
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
S
Stacy couple us
9
Pros:

Everything except the price

Cons:

The price

2026-03-19 via Nuitee
S
Samantha family_with_children us
5
Grumpy, intrusive staff at a lovely facility.
Pros:

I asked the front desk for assistance since I was a mom traveling with an infant and a child. I was denied and met with short answers referring me to policies rather than a warm conversation with willingness to problem solve.

Cons:

The staff member I spoke with was standoffish and inconsiderate. Another member knocked on my door while I was packing up to Check out to harass me about my payment method, which turned out to be an error on their part since my stay was paid for in full.

2026-03-02 via Nuitee
L
Lisa couple us
9
2026-02-26 via Nuitee
Z
Zelayandia couple us
10
Pros:

Very big suites

2026-02-23 via Nuitee
A
Amanda extended_group us
9
Great place to stay especially if you're planning on going to the DCU Center
Pros:

The personal touches, being able to text if I needed anything. Loved how close it was to the DCU center

Cons:

Only issue was our door key kept not working. Staff was very helpful, night staff tried to fix it and we thought it was good but by morning it wasn't working again. A maintenance guy was sent within a couple of hours and it was fixed the rest of the time of our stay! Was a little surprised there wasn't bacon or sausage option at breakfast but everything else was great

2026-02-23 via Nuitee
M
Michelle couple us
3
Based on everything that went wrong I was completely overcharged for a stay that should have never been this bad. This r
Pros:

Room was bigger than expected. Location was within walking distance to the arena for the event we were staying at the hotel for.

Cons:

I’m so beyond disappointed in my stay so far and it isn’t even over. I paid so much for this stay and I usually always choose Hilton hotels because in the past they have held a certain standard in my mind. First both digital and physical key cards did not work so both myself and my husband had to wait more than 5 minutes with all of our luggage to wait for someone to let us into our room. Our room overall was bigger than expected but the rug is torn up and there are stains on the couch. We also walked to the arena near the hotel for an event and the sidewalks next to the hotel were not cleared of snow at all when the rest of the sidewalks were clear of snow. Finally my husband went to use laundry services which were listed as an amenity when I booked and he was informed there was no laundry detergent to use. When he went to talk to the front desk person about this issue he was met by a young man who was nothing but rude to him. All of these issues are appalling and not what I signed up for. I have used Hilton hotels for years and have never been so appalled by what I have experienced and have literally never complained to Hilton about anything.

2026-02-22 via Nuitee
S
Sabrina couple us
8
2026-02-09 via Nuitee
M
Michelle solo_traveller us
10
2026-01-27 via Nuitee
S
Serge couple ca
8
2026-01-27 via Nuitee
K
Kathleen couple us
10
2026-01-21 via Nuitee
E
Edita family_with_children gb
7
2026-01-19 via Nuitee
R
Robert solo_traveller us
9
Well appointed & located, helpful staff,
Pros:

It’s new, clean, well located.

Cons:

The Interstate is noisy. Next time I’ll request the other side.

2026-01-19 via Nuitee
G
Gabrielle solo_traveller us
10
Convenient and lovely in the heart of downtown.
Pros:

Central location, huge room! Great breakfast! I’d defray here again!

Cons:

Everything was great!

2026-01-19 via Nuitee
J
James couple us
9
2026-01-19 via Nuitee
B
Benedick family_with_children us
10
It was ok
Pros:

The room

Cons:

Toilet bowl too small n blanket scratches

2026-01-19 via Nuitee
K
Kelly extended_group us
8
2026-01-08 via Nuitee
M
Mohamed couple sa
9
Very good
Pros:

Excellent

Cons:

Nothing

2026-01-07 via Nuitee
H
Hazel couple us
10
Amazing hotel. Staff was friendly abd always helpful.
Pros:

Clean and comfortable

Cons:

Nothing

2025-12-31 via Nuitee
P
Paul family_with_children us
9
Wonderful suites hotel especially suitable for families
Pros:

Contemporary, well maintained and managed hotel. Suites are very well designed for comfort and usability. Bed is very comfortable; bathroom illumination is exceptionally good; kitchenette and eating space is well appointed (full sized fridge/freezer section; dishwasher; glass cooking top; microwave; sink with food grinder). Ground floor reception, lounge, breakfast area, business center, laundry and pool are all clean, well maintained and functional. Free on grade parking a plus.

Cons:

Nothing to note here.

2025-12-30 via Nuitee
H
HECTOR couple us
10
2025-12-28 via Nuitee