The Belstead

Hotels
8.5 (436 reviews)
103, M.G Road, Nungambakkam. Chennai , Chennai , in

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Courteous, helpful and named staff praised
Clean and spacious rooms
Good location, walkable to restaurants/cafés
Clear value for money
Professional restaurant staff and excellent breakfast
Doormen/staff assist with transport and directions
Cons:
Housekeeping sometimes inattentive when cleaning was requested
Front desk/reception issues: phone not always answered, slow/poor checkout and card reader problems
Limited amenities for a 5-star expectation (no pool/gym); pub closed
Parking is tight
Occasional bathroom cleanliness issues and poor-quality bath slippers
Television had limited channels and occasional outages

Categories

Cleanliness
8
Generally praised (clean rooms and premises, mention of clean toilets), but some specific complaints about housekeeping responsiveness, an unclean commode in one report and poor-quality bath slippers affecting perceived cleanliness/safety.
Service
9
Staff repeatedly described as courteous, cooperative and helpful by name; doormen and restaurant staff noted for going out of their way. Some negative notes around front desk responsiveness and checkout organisation, but overall service is a strong positive.
Location
9
Multiple comments highlight a very good/top location, walkable to many restaurants/cafés and convenient to offices (e.g., visa office). Minor drawback: parking is tight.
Room Quality
8.8
Rooms described as spacious and largely clean; positives outweighed by isolated issues such as limited TV channels/occasional TV outages and a report of an unclean commode.
Amenities
7.2
Amenities are limited for a 5-star expectation (no pool/gym mentioned, pub on ground floor closed), though breakfast and restaurant service receive praise.
Value for Money
9.2
Multiple explicit mentions of good value for money and competitive pricing; guests felt the stay offered strong value.
Food and Beverage
8.5
Breakfast described as excellent and restaurant staff professional; isolated service glitches reported (toaster not working) and the pub closure reduces late-night options.
Overall Experience
8.3
Overall very positive—many guests called it a wonderful stay and would return or recommend. Cumulative minor operational issues (housekeeping requests, front desk/billing problems) temper the score slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 12:55

Property Description

Central Location and Complimentary Amenities:
Enjoy free WiFi and private parking at The Belstead in the heart of Chennai. The hotel provides room service, a restaurant, and a bar for a comfortable stay.

Modern Comforts and Convenience:
Relax in well-equipped rooms with a flat-screen TV, fridge, and free toiletries. Benefit from a 24-hour front desk, ensuring all your needs are met promptly.

Delicious Vegetarian Breakfast:
Start your day right with a complimentary vegetarian breakfast during your stay at The Belstead.

To experience a blend of convenience and comfort in Chennai, book your stay at The Belstead now.

Important information:

Unmarried couples and Localites (Resident of chennai or holding id proof of chennai) are not allowed.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAA

Location

Guest Reviews

8.5
Based on 436 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8.8
Amenities: 7.2
Value for Money: 9.2
Food and Beverage: 8.5
Overall Experience: 8.3
L
LOHANI • extended_group • us
10
Pros:

Everything except the Wi-Fi connectivity

2026-08-14 • via Nuitee
L
LOHANI • extended_group • us
10
Pros:

Everything except the Wi-Fi connectivity

2026-08-14 • via Nuitee
L
Lakshminarayanan • family_with_children • us
8
Was good but for breakfast which can be improved.
Pros:

location, staff

Cons:

Breakfast was ok but it could be made better. Same food choices and it's not really eatable after a day or two. We stayed for 8 days. Last year it was excellent, this year idli was not eatable (was hard), chutney had more salt, not much optinos compared to last year. Definitely could be made better.

2026-08-11 • via Nuitee
A
AMIT KUMAR • solo_traveller • in
10
2026-08-09 • via Nuitee
G
Ghosh • solo_traveller • in
10
2026-07-25 • via Nuitee
P
PRABHU.apache • solo_traveller • in
10
Cons:

Housekeeping team needs to be more attentive when the guests request the room to be cleaned.

2026-07-24 • via Nuitee
S
Sandeep • couple • in
8
2026-07-20 • via Nuitee
A
Amith • family_with_children • in
10
2026-07-13 • via Nuitee
R
R • family_with_children • ae
10
Pros:

Good value for money !
All the staff were very cooperative, polite and fast -- Ms Pinky, Ms Priyanka, Mr Ramdos, Mr Rafeeq, Mr Mario, Mr Murali to name a few
The whole premises was clean including the toilet on the ground floor near Reception
Overall a wonderful stay
Would love to go there again

Cons:

Nothing

2026-07-07 • via Nuitee
R
R • family_with_children • ae
10
Pros:

Excellent hospitality

2026-07-06 • via Nuitee
S
Srinivasan • family_with_children • in
9
2026-07-06 • via Nuitee
S
Sachin • solo_traveller • in
9
Pros:

Clean Rooms. On time service. Friendly/ Profesional staff.

2026-07-04 • via Nuitee
V
Vino • solo_traveller • my
10
2026-07-04 • via Nuitee
S
Sanket Pandharinath • family_with_children • in
10
Pros:

staff were very courteous, and helpful in language translation, arranging transportation, coordinating with local drivers etc.

2026-07-02 • via Nuitee
T
Tom • solo_traveller • in
10
Pros:

Spacious room. Good location

Cons:

Parking is bit tight

2026-06-29 • via Nuitee
D
Dinesh • solo_traveller • in
10
2026-06-29 • via Nuitee
V
Vikash Kumar • solo_traveller • in
10
2026-06-26 • via Nuitee
J
July • solo_traveller • in
8
2026-06-21 • via Nuitee
A
alisha • solo_traveller • in
8
2026-06-18 • via Nuitee
F
Faise • extended_group • my
10
2026-06-18 • via Nuitee