Ecovergel Riviera Maya Hotel Boutique

Hotels
Independent
8.4 (11 reviews)
Manzana 8 Lote 4, Fracc. Selva Secreta, Tulum, QROO, 77774 , Tulum , MX

Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Arcade/game room
Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Very comfortable hut
Great location
Cons:
Low water pressure
Some maintenance needed

Categories

Cleanliness
7.96
The huts are clean, though details like fixing some aspects are needed.
Service
8.43
Standard quality for this hotel tier.
Location
8.97
Great location, 10 min to Akumal.
Room Quality
8.42
Comfortable huts but need minor fixes.
Amenities
8.45
The pool is amazing.
Value for Money
8.31
Fair value considering location and comfort.
Food and Beverage
8.36
Standard quality for this hotel tier.
Overall Experience
8.33
A hidden gem with potential for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:14

Property Description

Discover a serene sanctuary at Ecovergel Riviera Maya Hotel Boutique, your perfect retreat in Tulum where relaxation meets adventure!

Spa Treatments
Indulge in rejuvenating spa experiences with an array of massages designed to pamper you, allowing you to unwind after a day of exploration.

Culinary Delights
Savor the flavors of local cuisine at El Tío Bob, or enjoy the convenience of room service. Start your day with a delectable cooked-to-order breakfast, setting the perfect tone for your vacation.

Recreational Amenities
Dive into our outdoor pool, maintain your fitness routine in the state-of-the-art gym, or explore the area with our bicycle rentals. With complimentary Wi-Fi and an arcade/game room, every guest can enjoy their stay.

Experience the best of Tulum and book your stay at Ecovergel Riviera Maya Hotel Boutique today!

Important information:

  • 24-hour pool access
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 11 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.97
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 8.33
M
marie christine extended_group fr
10
Une belle adresse ,je recomande
Pros:

L'emplacement ,juste a côté de la cinquième avenue (piétonne et commercante) ,le parking ,la piscine
Tout était bien

Cons:

J'ai tout aimé

2026-01-17 via Nuitee
A
Aneta family_with_children cz
8
Hidden gem - but needs some work to be done
Pros:

Very comfortable hut in the jungle. Perfectly clean. Great location, 10 min to Akumal, although the Road is a bit adventurous, but we made it even with a small car. Pool is amazing.

Cons:

It needs some details to be fixed, like door opening, toilet paper holder, fan,... The water pres sure is very low, so the shower is symbolic. Details make the impression. All the place, other huts, looks neglected.

2025-07-27 via Nuitee
G
Gisela young couple gb
5
Passable
Pros:

Location

Cons:

Whole place in need of an update, very tired.

2025-03-10 via Nuitee
V
Verified traveler
6
Loots of improvements needed!!
Pros:

Check in was good. My room had two leaks and it was raining most days; one of the leaks dripped onto one of the beds. Ants were present; no left overs or snacks could be in the room due to this. Pool was open but not enough lights around it. Menu available was very limited. WiFi was very good throughout the place. No AC in rooms and the fan we had was too noisy to have it on at night. No beach access or beach nearby!! Hotel has no info or contacts for local taxis or airport shuttles. No mini fridge, we were not told we could have items in the hotel’s main fridge either. Mosquitoes were in the room every night, no bed nets available, seems staff leave doors open while doing room cleaning and plenty of mosquitoes get in.

2024-12-31 via Nuitee
E
Elias family with young children mx
7
HAD TO STAY THERE, BECAUSE THE ORIGINAL RESERVATION WAS A SCAM. BOOKING SENT US THERE
Pros:

Very comfortable beds, tranquil swimming pool

Cons:

Almost imposible to find. Very deep in the middle of nowhere after 8 kms of bumpy and inundated gravel roads.
Breakfast was very simple, toast, weak coffe, boxed orange juice and jam.
They discriminated, since foreigners got nice little jam tars, while for mexicans it was in plastic industrial little plastic boxes.

2024-02-03 via Nuitee
S
Shintaro
10
Pros:

It was an excellent stay.
Hotel’s manager even provided our transportation. It was very helpful for us.

2023-12-24 via Nuitee
R
Ruth young couple gb
5
Building Works during our stay
Pros:

Jungle Location

Cons:

When we arrived there was a team of construction workers on site. They were using chainsaws, electric sanders, and other loud power tools. There were no apologies or explanations from the owners. It was not possible to use the pool area, or sit outside whilst they were they, and they did not leave until 17:30 at night. I was really not happy about this, and the following day had to ask the owners to stop the work when we arrived home. I think we should have been made aware of the works, and offered a reduced rate, or the chance to rebook elsewhere. looks like the works will continue for a while, as they seem to be replacing roofs on the rooms, so I would ask before you book.

2023-01-03 via Nuitee
E
Efren family with young children mx
9
Great getaway!
Pros:

Location, cleanliness, guest service and attention to details. it is located in the middle of the jungle, so you must be ready for the mosquitos. beach is located within 10 minutes distance by car it is called Xcacel - Xcacelito and they close the beach at 4PM. bring food and drinks due they do not have it there. It was a wonderful stay and I recommend this place.

Cons:

So many Mosquitos but hey we were in the middle of the Jungle so there is no problem.

2022-08-16 via Nuitee
M
MendozaFamily family
6
Pros:

The property wast sitting in the middle of the jungle and if you like to spend time in the nature away from city this is the perfect place. GPS location needs to be updated. We got lost in the dark many times trying to find the property and when getting back. The room was really new but, it wasn't clean. There were dead bugs behind doors and even after the room was cleaned by staff. For the price you expect to get at least hand soap for the restroom or shampoo.

2019-07-23 via Nuitee
K
Karl
10
Awesome and quiet
Pros:

I loved it. Leave 10 minutes past Chemuyil, and arrive in daylight because it is IN the jungle. Less intimidating to reach on second and third trips in but a bear the first time. Hotels dot com pin was incorrect,.it was a good first step but you need to go way past it into the jungle then take a left and follow signs. It is posted but still challenging to find. Worth it though: as shown and clean, good pool and mostly top level for getaway. Awesome escape for the price.

2018-03-21 via Nuitee
J
Jacqueline
6
Nice but very isolated hotel
Pros:

The hotel facilities are lovely and the staff was friendly. However, this hotel is in the middle of the jungle with no other hotels or businesses close by. The map shows it to be close to the main highway but it is a 30 minute walk to Chemuyil and a 50 minute walk to the beach. Without a car, I felt very isolated. There were not many other guests when I was there which was even more isolating. The receptionist was rarely in the lobby, or even on site. When I arrived, the receptionist was not there and the cook showed me my room, but didn’t mention that the water was off - due to repairs. The next morning the doors to the lobby and dining room were still locked at 7:50 am. When I asked about hot water for my shower, they said they would turn it on. When I asked for coffee, I was served yesterday’s coffee heated up in the microwave. Not a good start!

2018-01-16 via Nuitee