Lacqua diRoma Caldas

Hotels
Independent
7.7 (46 reviews)
Via Circular Francisca Lima Bezerra , Caldas Novas , BR

Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Television in common areas
Smoke-free property
Pool umbrellas
Waterslide
Free self parking
Pool sun loungers
See all facilities

Review Highlights

Pros:
Cleanliness frequently praised
Good, polite service/attentive staff
Convenient/strong location
Good amenities: pools, sauna, wave pool, park
Many guests report full/functional kitchen in units
Frequently described as good cost-benefit by some guests
Cons:
High prices for food and beverages inside park (several complaints)
Uncomfortable or dirty mattresses reported in some cases
TV signal, internet and old/broken TV controls
Noisy AC and loud neighbors
Occasional missing bed linens or basic kitchen utensils
Delayed check-in/entry reported
Pool jets not heated at night
Restrictions on bringing drinks into the park/need to rent cooler

Categories

Cleanliness
8.2
Generally praised several times ("Tudo muito bem limpo", "limpeza ótima"), though one report of a dirty mattress causing itching reduces score slightly.
Service
8.8
Multiple positive mentions of staff politeness and good reception/teleatendimento ("Educação dos funcionários", "atendimento é muito bom"), with only minor operational delays noted.
Location
8
Frequently noted as a strong point ("Ótima localização", "gostei de tudo, desde a localização"), though one comment about being far from the condominium exit for non-drivers tempers the rating.
Room Quality
6.8
Mixed feedback: some praise accommodations, others report noisy AC, uncomfortable/damaged mattresses, TV/signal problems and occasional missing bed linens or kitchen utensils.
Amenities
8.2
Pools, wave pool, sauna and park cited positively ("Piscina de ondas, sauna, acomodação", "O clube é maravilhoso"); some operational issues like unheated jets at night and limited storage at pools mentioned.
Value for Money
6.8
Divergent opinions: several guests say excellent cost-benefit, but multiple strong complaints about high on-site prices for drinks/food (explicitly called "abusivo") lower this score.
Food and Beverage
6.6
Few direct positives; complaints include expensive beverages inside the park and slow/poor stove performance in some units, so overall this area is weaker.
Overall Experience
8.2
Overall many recommendations and repeat stays ("3° vez que nos hospedamos"), with general satisfaction despite some service/room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-06 17:08

Property Description

Luxurious Recreational Amenities
Indulge in any of our 10 outdoor swimming pools, water slide, and 24-hour fitness center for a truly lavish experience.

Delightful Dining Options
Treat your taste buds at one of our 2 on-site restaurants offering delicious cuisines to satisfy your appetite.

Convenient Location
Situated near popular attractions like Jardins Aqua Park and Japanese Gardens, our aparthotel provides the perfect base for your adventures.

With a stay at Lacqua diRoma Caldas in Caldas Novas, you'll immerse yourself in comfort and convenience. Book now to secure your delightful getaway!

Important information:

* Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
* 24-hour pool access

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAL

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

7.7
Based on 46 reviews
Cleanliness: 8.2
Service: 8.8
Location: 8
Room Quality: 6.8
Amenities: 8.2
Value for Money: 6.8
Food and Beverage: 6.6
Overall Experience: 8.2
V
VITOR couple br
2
2026-07-11 via Nuitee
J
Jonas solo_traveller br
8
2026-07-10 via Nuitee
G
Geny Rosane solo_traveller br
10
Pros:

Das acomodação, da funcionária da limpeza, um amor de pessoa.

Cons:

Do valor, é tudo muito caro

2026-07-10 via Nuitee
M
Mateus family_with_children br
8
2026-07-10 via Nuitee
L
Lourenco solo_traveller br
1
Pros:

De bom só tem o parque aquático!

Cons:

O apartamento sucateado, todo deteriorado, não tem praticamente nada de utensílios na cozinha, os colchões sem qualidade nenhuma pra dormir, simplesmente péssimo de conforto!

2026-07-09 via Nuitee
R
Rocha solo_traveller br
10
Pros:

Gostei de tudo, pretendo voltar em breve

Cons:

Custo benefício das refeições por pessoas é muito elevado principalmente para quem tem a família grande.

2026-07-08 via Nuitee
T
Taynara family_with_children br
10
2026-07-07 via Nuitee
S
Silva solo_traveller br
5
Mais ou menos
Pros:

Do atendimento na recepção.
No sucesso da hospedagem

Cons:

As tvs muito defasadas os controles remoto das tv estragado .
O sinal wfi muito ruim
Os brinquedos no clube demora muito a ser liberado.

2026-07-06 via Nuitee
S
samara solo_traveller br
2
Pros:

Estrutura boa, piscina.

Cons:

Péssimo, tratamento dos funcionários, não tenho vontade de ir, outras vezes nesse hotel.

2026-07-06 via Nuitee
C
Claudia Gomes Miranda family_with_children br
10
Tranquila
Pros:

Acomodação com muitas comodidades e cama de casal na sala. Achei ótimo. Também gostei que tinha gril, microondas, fogão elétrico, forninho elétrico, liquidificador, garrafa para café, tudo funcionando perfeitamente.

Cons:

A piscina com jatos de água não tem aquecimento no período noturno.

2026-07-02 via Nuitee
T
Trindade solo_traveller br
8
Avaliação Lacqua Di Roma IV
Pros:

Do valor pago na hospedagem e do atendimento em geral.

Cons:

Ar condicionado barulhento, TV sem sinal.

2026-07-02 via Nuitee
G
Gabriela solo_traveller br
10
2026-07-02 via Nuitee
J
Juliana solo_traveller br
8
2026-07-01 via Nuitee
A
Ana Paula family_with_children br
10
Pros:

Muito bom

2026-06-30 via Nuitee
D
Dyene extended_group br
10
2026-06-29 via Nuitee
G
Gilberto Ferreira solo_traveller br
10
2026-06-29 via Nuitee
A
André family_with_children br
7
Satisfeito
Pros:

Tudo muito bem limpo

Cons:

Apesar de ter fogão ,não tinha utensílios de cozinha ,como panelas e vasilhas !

2026-06-23 via Nuitee
G
Geovane family_with_children br
8
Pros:

Tudo

Cons:

Parque

2026-06-23 via Nuitee
A
alessandro solo_traveller br
10
Pros:

Tudo agilidade

2026-06-22 via Nuitee
G
Gustavo Henrique couple br
10
2026-06-22 via Nuitee