TEMU PRIMULA

Hotels
7.3 (1041 reviews)
Jalan Primula, Persiaran Air Tawar, Besut, Terengganu , Kampong Seberang Timor , MY

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good amenities
Attractive location
Cons:
Cleanliness issues
Food quality
Need for maintenance

Categories

Cleanliness
6.4
Several reviews indicated that cleanliness was an issue, with mentions of dirty rooms and facilities.
Service
8.4
Many guests praised the friendly and helpful staff.
Location
7.9
Location was frequently noted as attractive due to proximity to the beach and convenience.
Room Quality
6.9
Rooms were noted for being spacious and comfortable, but some mentioned maintenance needed.
Amenities
7.9
Amenities such as a good cafe and spacious rooms were positively highlighted.
Value for Money
7.1
Overall, guests felt they received decent value despite some issues.
Food and Beverage
6.4
Food issues were mentioned, affecting overall sentiment towards this category.
Overall Experience
7.4
Guests enjoyed their stay overall, despite some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:04

Property Description

Stunning Beachfront Location: Enjoy the breathtaking views and tranquil ambiance of Air Tawar Beach right at your doorstep.

Comfortable Rooms with Sea Views: Relax in our well-appointed rooms featuring private balconies overlooking the sea, perfect for unwinding after a day of exploring.

Convenient Facilities and Services: From a garden to relax in, a shared lounge to socialize, and a helpful tour desk, we ensure your stay is memorable and stress-free.

Experience the beauty of Air Tawar Beach at TEMU PRIMULA. Book your stay now for an unforgettable beachfront getaway.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.3
Based on 1041 reviews
Cleanliness: 6.4
Service: 8.4
Location: 7.9
Room Quality: 6.9
Amenities: 7.9
Value for Money: 7.1
Food and Beverage: 6.4
Overall Experience: 7.4
M
Mohd Khairul Amri • family_with_children • my
3
Not going to this hotel again
Pros:

None

Cons:

Hotel ni memang pengalaman yang mengecewakan sebab bilik berbau lembap macam kayu basah dan buat suasana tak selesa, ditambah pula dengan linen & towels yang bau tak best 🤢, jadi tidur pun rasa terganggu; toilet kotor jelas menunjukkan tahap kebersihan yang rendah, manakala lampu malap buat bilik rasa seram dan bukannya cozy; breakfast hambar pula hanya ada pilihan terhad dan hambar, semuanya rasa biasa-biasa dan tak sedap; lock pintu pula guna kunci rumah biasa yang langsung tak secure untuk hotel; frame cermin reput jelas tak dijaga dan nampak uzur; dan akhirnya toiletries basic hanya sediakan shampoo, conditioner dan shower foam tanpa toothbrush atau item lain yang biasanya standard di hotel. Keseluruhannya, walaupun harga bilik murah mungkin jadi alasan, tapi dari segi comfort, kebersihan dan standard hotel, memang gagal dan saya personally tak akan repeat stay di sini.

2026-09-10 • via Nuitee
M
Muhammad Afif Haikal • extended_group • my
8
2026-09-09 • via Nuitee
Z
Ziq • couple • my
10
2026-09-07 • via Nuitee
I
irene • couple • es
4
No merece la pena ni una noche
Pros:

Nada

Cons:

bastante sucia la habitación, mampara y espejos con churretes, sábanas con mal olor y manchas en las almohadas, nadie hablaba inglés en la recepción ni se preocupaban por entender o explicar

2026-09-06 • via Nuitee
C
CARLO • solo_traveller • it
6
Pros:

Ambiente rilassante e spazioso

Cons:

Interno della camera da ristrutturare (soprattutto pavimento)
Mancano frigorifero e asciugacapelli

2026-09-04 • via Nuitee
N
NORLIZA • couple • my
8
2026-09-03 • via Nuitee
I
Ismail • family_with_children • my
6
Pros:

Room Service for cleaning take time, when I request for cleaning up.

Cons:

The room size is very comfortable, but the bathroom to small, shower area.

2026-09-02 • via Nuitee
S
Seng Hong • solo_traveller • my
6
2026-09-01 • via Nuitee
D
DENIS • extended_group • it
6
Hotel adatto per una notte di passaggio.
Pros:

Proprietario molto gentile, ci ha accompagnato lui stesso in spiaggia. Hanno un prato molto grande in cui ci starebbe bene una piscina.

Cons:

Bagno molto sporco, c’erano capelli di ospiti precedenti nella vasca ed mensola vicino alla finestra impolverata e con sporcizia. Lavandino rotto e non tutte le prese funzionavano. Sono dotati di un bel tavolo da biliardo ma senza palline…colazione scarsa.

2026-08-31 • via Nuitee
S
Simone • couple • it
1
Pros:

La cordialità

Cons:

Sporco , lenzuola nn cambiate doccia nn funzionante , clima rumoroso

2026-08-29 • via Nuitee
H
Hidaoui • solo_traveller • fr
1
2026-08-29 • via Nuitee
A
Asyikin • couple • my
5
2026-08-25 • via Nuitee
E
Eros Bordoni • couple • it
1
Pros:

Nulla era al limite della decenza

Cons:

Stanza piena di muffa con un cattivissimo odore. Asciugamani sporchi come anche le lenzuola. Colazione pessima. Alla reception non parlano nemmeno inglese. Non ci andate perché così evitate brutte sorprese.

2026-08-25 • via Nuitee
Z
Zulkifli • solo_traveller • my
7
2026-08-24 • via Nuitee
L
LucaDumbell • family_with_children • it
2
SCARSO
Pros:

Nulla purtroppo.

Cons:

Struttura molto sporca. Staff incompetente, la ragazza non sapeva nulla delle richieste che gli abbiamo fatto. Lontanissimo dal porto.

2026-08-23 • via Nuitee
A
Azhar • solo_traveller • my
2
Pros:

I dont like

Cons:

Poor

2026-08-22 • via Nuitee
F
Farhad • couple • de
8
Pros:

Es war sehr günstig und man hat sehr viel Raum und ist sehr nah an Bus und Boot Station ✈️🗺️

Cons:

Die Ameisen , die sich am Frühstück bedient haben 🙃

2026-08-21 • via Nuitee
V
VINCENZO • solo_traveller • it
8
2026-08-19 • via Nuitee
R
Razin • extended_group • my
7
2026-08-18 • via Nuitee
G
Giulia • couple • it
1
2026-08-14 • via Nuitee