TEMU PRIMULA

Hotels
7.3 (1018 reviews)
Jalan Primula, Persiaran Air Tawar, Besut, Terengganu , Kampong Seberang Timor , my

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good amenities
Attractive location
Cons:
Cleanliness issues
Food quality
Need for maintenance

Categories

Cleanliness
6.4
Several reviews indicated that cleanliness was an issue, with mentions of dirty rooms and facilities.
Service
8.4
Many guests praised the friendly and helpful staff.
Location
7.9
Location was frequently noted as attractive due to proximity to the beach and convenience.
Room Quality
6.9
Rooms were noted for being spacious and comfortable, but some mentioned maintenance needed.
Amenities
7.9
Amenities such as a good cafe and spacious rooms were positively highlighted.
Value for Money
7.1
Overall, guests felt they received decent value despite some issues.
Food and Beverage
6.4
Food issues were mentioned, affecting overall sentiment towards this category.
Overall Experience
7.4
Guests enjoyed their stay overall, despite some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:04

Property Description

Stunning Beachfront Location: Enjoy the breathtaking views and tranquil ambiance of Air Tawar Beach right at your doorstep.

Comfortable Rooms with Sea Views: Relax in our well-appointed rooms featuring private balconies overlooking the sea, perfect for unwinding after a day of exploring.

Convenient Facilities and Services: From a garden to relax in, a shared lounge to socialize, and a helpful tour desk, we ensure your stay is memorable and stress-free.

Experience the beauty of Air Tawar Beach at TEMU PRIMULA. Book your stay now for an unforgettable beachfront getaway.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.3
Based on 1018 reviews
Cleanliness: 6.4
Service: 8.4
Location: 7.9
Room Quality: 6.9
Amenities: 7.9
Value for Money: 7.1
Food and Beverage: 6.4
Overall Experience: 7.4
M
Mayouf solo_traveller fr
1
Pros:

Emplacement

Cons:

Pas de lit

2026-06-27 via Nuitee
A
Aminurashid solo_traveller my
5
2026-06-27 via Nuitee
C
Chow solo_traveller my
4
Good start with bad endings
Pros:

The room is spacious

Cons:

No elevator
the toilet is a bit smelly
The bed fleas (got bitten a lot)
Cold response from the staff after letting them know about it

2026-06-25 via Nuitee
M
mohammad solo_traveller my
8
2026-06-23 via Nuitee
A
Azwan extended_group my
4
Mengecewakan kakitangan tak membantu
Pros:

Bilik yang luas

Cons:

Kawasan tidak terjaga usang,bilik lama lampu malap,peti ais tak ada,sarapan tak banyak pilihan bilik tak cuci bersawang kotor bekas rambut penghuni sebelum ni pun masih ada,tinggal 2 malam bilik tak di kemas tea kopi segera tidak di ganti pada hari kedua.saya tertinggal kad kunci di luar jangkaan saya malamnya akan pergi ambil tetapi kakitagan tak mau gantikan sementara hanya boleh buka bilik aja tinggal lah kami dalan kepanasan sedangkan deposit RM 100 masih ada dengan pihak hotel ini amat amat mengecewakan saya.

2026-06-22 via Nuitee
K
Kazimah couple my
10
Terbaik , best location, near jetty.
Pros:

Bagus

Cons:

Tiada

2026-06-18 via Nuitee
H
Hussam solo_traveller my
8
Pros:

The room is big.clean bed clean pillow.

Cons:

Menu for the bfast shud be more varities. Pls make sure the.hotel also clean.u have potential to attract more ppl to stay but the hotel ials not well manage by the management.spider web,taik cicak is everywhere.the bottle for the jam,butter and kaya also were rusted.pls pls extra carefull for cleaness.

2026-06-17 via Nuitee
T
Tan extended_group sg
5
Cons:

The place should improve in the up keeping.

2026-06-14 via Nuitee
M
Mehdi solo_traveller fr
3
Pas dormi à cause des moustiques
Cons:

Trop de moustiques dans la chambre

2026-06-13 via Nuitee
Z
Zahrin Nasir solo_traveller my
8
2026-06-06 via Nuitee
W
Wan Nilam solo_traveller my
8
2026-05-31 via Nuitee
W
Wan Nilam solo_traveller my
8
2026-05-31 via Nuitee
I
Intan irdina extended_group my
10
2026-05-31 via Nuitee
H
Hadi couple my
10
Pros:

Room very big and very comfortable.

2026-05-29 via Nuitee
J
Joanne extended_group my
7
2026-05-27 via Nuitee
S
Soon Keong family_with_children my
6
Cons:

Hotel is run down with maintenance. Toilet is dirt.

2026-05-27 via Nuitee
M
Mohd Fahmi couple my
8
2026-05-26 via Nuitee
M
Mohd Fahmi couple my
8
2026-05-25 via Nuitee
C
Claire couple fr
10
Inoubliable
Pros:

C’est spacieux, confortable et proche de la plage. Le manager de l’hôtel nous a fait visité la ville, nous a amené faire les courses, nous a fait découvrir plein de choses locales GRATUITEMENT. Super rencontre et super hôtel.

Cons:

Peut être la musique qui a dehors le soir

2026-05-25 via Nuitee
F
Fatimah Kamila family_with_children my
7
2026-05-24 via Nuitee