TEMU PRIMULA

Hotels
7.3 (974 reviews)
Jalan Primula, Persiaran Air Tawar, Besut, Terengganu , Kampong Seberang Timor , my

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good amenities
Attractive location
Cons:
Cleanliness issues
Food quality
Need for maintenance

Categories

Cleanliness
6.4
Several reviews indicated that cleanliness was an issue, with mentions of dirty rooms and facilities.
Service
8.4
Many guests praised the friendly and helpful staff.
Location
7.9
Location was frequently noted as attractive due to proximity to the beach and convenience.
Room Quality
6.9
Rooms were noted for being spacious and comfortable, but some mentioned maintenance needed.
Amenities
7.9
Amenities such as a good cafe and spacious rooms were positively highlighted.
Value for Money
7.1
Overall, guests felt they received decent value despite some issues.
Food and Beverage
6.4
Food issues were mentioned, affecting overall sentiment towards this category.
Overall Experience
7.4
Guests enjoyed their stay overall, despite some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:04

Property Description

Stunning Beachfront Location: Enjoy the breathtaking views and tranquil ambiance of Air Tawar Beach right at your doorstep.

Comfortable Rooms with Sea Views: Relax in our well-appointed rooms featuring private balconies overlooking the sea, perfect for unwinding after a day of exploring.

Convenient Facilities and Services: From a garden to relax in, a shared lounge to socialize, and a helpful tour desk, we ensure your stay is memorable and stress-free.

Experience the beauty of Air Tawar Beach at TEMU PRIMULA. Book your stay now for an unforgettable beachfront getaway.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.3
Based on 974 reviews
Cleanliness: 6.4
Service: 8.4
Location: 7.9
Room Quality: 6.9
Amenities: 7.9
Value for Money: 7.1
Food and Beverage: 6.4
Overall Experience: 7.4
S
Stefan de Jong • family_with_children • nl
5
Prima voor 1 nacht
Pros:

Personeel is vriendelijk

Cons:

Kamer is erg gedateerd, en de hygiëne valt wel tegen toilet was niet schoongemaakt alleen schoon gespoeld met water
Badkamer is heel erg oud en was schimmel aanwezig

2026-03-27 • via Nuitee
A
Asma Muhaimin • family_with_children • my
7
Pros:

There's a particular group that loves the old hotel vibes. It's like everything froze in 1996 and they changed nothing. Except to remove the cupboard door (or it decayed away) and changed a new aircon unit. It's old. There's a cafe but wasn't open. The beach behind was the soft sand type. I didn't go in the ocean as the waves seemed high.

Spacious for a hotel room. Extra large bed was indeed extra large. Towels also very large. Breakfast was so-so but to add on a person is RM 15 and have to inform them at reception the day before, which isn't convenient if you have family members that may or may not want to sleep in. Also the balcony was a huge plus to dry off clothes and enjoy the view.

Cons:

Mold on the ceiling, toilet had hardened 💩 in it, only two mugs for a triple room. Shower holder hanging on for dear life. No water dispenser even in public area. Pool table only for decoration, cannot use. There were no ceiling light, except at the balcony.

2026-03-26 • via Nuitee
H
huda • family_with_children • my
7
2026-03-20 • via Nuitee
L
Lou • solo_traveller • fr
8
2026-03-15 • via Nuitee
H
Hisyam • couple • my
8
2026-03-03 • via Nuitee
F
Frrnjh • couple • my
10
2026-02-10 • via Nuitee
S
saukyaraffa • family_with_children • my
8
2026-02-08 • via Nuitee
W
Wan Maisarah • couple • my
7
2026-01-25 • via Nuitee
H
Hamzah • couple • my
5
Cons:

The hotel need to refurbish to upgrade the facilities provided eg. toilet to ovoid unpleasant smell...

2026-01-21 • via Nuitee
Z
Zaleha • family_with_children • my
10
2026-01-20 • via Nuitee
R
Rabeh • couple • dz
10
Tres bon sejour
Pros:

Personnelle très accueillant

Cons:

Il n’ya pas de piscine ,suggestion il faudrait une piscine

2026-01-19 • via Nuitee
V
Valentino • couple • it
4
2026-01-19 • via Nuitee
Z
Zulhelmi • couple • my
8
2026-01-19 • via Nuitee
S
Sophie • family_with_children • fr
6
Séjour de courte durée seulement 1 nuit pour un petit passage sa passe mais je n’aurai pas pu rester plus longtemps.
Pros:

Le personnel très agréable
Lit confortable

Cons:

Hôtel qui aurait besoin d’un bon coup de ravalement.
Chambre poussiéreuse plein d’humidé

2026-01-19 • via Nuitee
S
Sukri • family_with_children • my
9
2026-01-18 • via Nuitee
S
Shamsol Kahar • family_with_children • my
7
2026-01-16 • via Nuitee
A
Aisyah Mariah • family_with_children • my
9
Pros:

I really like the spacy room. It is really good for family with 4 children.

I think if they got swimming pool there, more people will stay there.

2026-01-09 • via Nuitee
S
Suriya • family_with_children • my
7
Pros:

Location

Cons:

To improve on cleanliness & facilities.

2025-12-29 • via Nuitee
N
nor hasniza • couple • my
10
2025-12-26 • via Nuitee
K
Kamarul • couple • my
7
2025-12-26 • via Nuitee