Hampton Inn Norwich

Hotels
Hampton Inn
9 (700 reviews)
154 Salem Turnpike , Norwich , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Great location and amenities
Friendly and helpful staff
Cons:
Breakfast room can be crowded
Some minor issues with room furniture

Categories

Cleanliness
8.89
The hotel was spotless in all respects.
Service
9.36
Customer service was excellent, staff were friendly, especially Michelle at the front desk.
Location
9.4
Conveniently located near attractions, right off the highway.
Room Quality
8.85
Rooms were clean and comfortable with necessary amenities.
Amenities
8.88
The pool and hot tub were well maintained and enjoyable.
Value for Money
8.84
Good value based on overall experience and amenities.
Food and Beverage
8.39
Breakfast was good with variety, although it could get crowded.
Overall Experience
9.36
A wonderful stay with little to complain about.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:31

Property Description

Convenient Location
Situated near Foxwoods Casinos and Eastern Connecticut State University, Hampton Inn Norwich offers a prime location for both leisure and business travelers.

Modern Amenities
Enjoy air-conditioned rooms with free WiFi, a hot tub, and a 24-hour front desk at this 3-star hotel. Each room is equipped with a flat-screen TV with cable channels for your entertainment.

Business-Friendly
With a business center, on-site ATM, fax machine, and photocopier, Hampton Inn Norwich caters to all your business needs, making your stay productive and hassle-free.

Experience comfort and convenience at Hampton Inn Norwich. Book your stay now for a memorable hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 700 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
W
William family_with_children us
8
Very nice hotel definitely will be staying there again.
Pros:

The breakfast was good. Had everything that my family would usually eat. The usual breakfast foods, waffles, mini waffles, eggs, meat, homemade fries, bagels, cereals, yogurt.

Cons:

Having a forced air curtain over the front door would have been spectacular so you did not have to feel the cold air coming inside whenever the door would open. Due to the open concept, cold air pours in the door and it filters into the dining area. it is easier to sit over towards the windows or closer towards the serving area. If you wish to stay warmer also the maids needed to do a better job at checking the lotion and the shampoo in our room as they were both empty. Also, the heat was off when we entered our room. This is the first week of February 2026 and bitter cold temperatures outside. You would think you would have the heat on in order to prevent the pipes from bursting due to it being so cold outside. I can’t complain about being cold in the lobby area considering it was -11 this morning overall it is a great hotel that is very clean modern. The pool is probably one of the biggest pools I have ever seen at a hotel. It has the normal wide section for a shallow area but then it has a lap pool that has to be at least a good 30 feet long. They’re also is a hot tub with a waterfall, which is absolutely beautiful and the water was the perfect temperature. Another thing that I just happened to think of for people to watch is the spacing underneath the heat and AC unit granted our room was on the top floor and it was on average 3° outside this weekend, but cold air poured and underneath the HVAC unit so much so that we wrapped blankets around the bottom to help seal out the cold air

2026-02-09 via Nuitee
C
Christine extended_group us
9
2026-01-31 via Nuitee
A
Amanda solo_traveller us
10
Pros:

Great room at a great price.

2026-01-30 via Nuitee
M
Maria couple us
10
2026-01-27 via Nuitee
W
Wallace couple us
6
Was ok, supposed to be quiet but at 3 :45 am the neighbors came back to the room and were so loud
Pros:

Close to location

Cons:

Pillows were yellow

2026-01-26 via Nuitee
A
Alexandra extended_group us
8
Fun place to stay and swim
Pros:

The staff was great and the pool was kept wonderfully

Cons:

Slightly confusing service dog issues. Management needs to be better educated. Line staff were great!

2026-01-20 via Nuitee
D
Debora couple us
10
Great - would stay there again.
Pros:

It was quiet and clean.

Cons:

There wasn't a chair in the room except for the desk chair.

2026-01-20 via Nuitee
C
Chantal extended_group us
7
2026-01-19 via Nuitee
D
Dee family_with_children us
9
I had a great time with my sister and amazing comfortable stay, it was very relaxing 😎
Pros:

The breakfast was great and the room space was wonderful

2026-01-19 via Nuitee
C
Cynthia solo_traveller us
10
Everything was wonderful. Booking my next trip now.
Pros:

How clean and modern it is.

Cons:

Everything was great

2026-01-19 via Nuitee
J
Jolisha couple us
10
Phenomenal will be back soon
Pros:

Staff was absolutely phenomenal they were socked helpful and kind throughout the entire stay at every location excellence was done on the hire and training best stay ever and everywhere was very clean thank you!

2026-01-19 via Nuitee
C
Cassandra solo_traveller us
10
2026-01-19 via Nuitee
E
Erin family_with_children us
9
Great
Pros:

Helpful staff. Clean room.

Cons:

Housekeeping didn’t come and clean during
The stay.

2026-01-19 via Nuitee
C
Charles extended_group us
10
Awesome and clean.
Pros:

Desk staff

Cons:

Pool needs maint in terms of chlorine and water balance. Chloramines were so high it burned my eyes upon entering pool room.

2026-01-19 via Nuitee
P
Paul couple us
10
2026-01-19 via Nuitee
D
Dennis couple us
8
2026-01-19 via Nuitee
S
Stephen extended_group us
5
I may try something else for future work visits.
Pros:

I liked the room layout and the breakfast.

Cons:

Unfortunately, there was a lot of noise from the adjacent highway, the HVAC unit, and the refrigerator, so sleeping was a bit of a challenge.

2026-01-19 via Nuitee
A
Angel family_with_children us
1
Cons:

Everything was dirty. Not up to Hampton standards

2026-01-19 via Nuitee
J
Jhynmy extended_group us
10
Es tranquilo muy limpio el personal muy agradable y todo cerca
Pros:

Si encanta ese hotel siempre voy

2026-01-15 via Nuitee
M
Meghan family_with_children us
5
I wouldn’t rush back
Pros:

We arrived early and asked if we could check in if the room was available and was told it would be a $40 charge which we were not expecting. We were in room 144 and the back door opened and closed/slammed frequently and every time it did our bedroom door shook. Unfortunately Fortunately, it woke us up in the morning very early.

2026-01-12 via Nuitee