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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Car hire
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Table tennis
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Private check-in/check-out
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Concierge service
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Wheelchair accessible
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Heated pool
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Fruits
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Steam room
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Contactless check-in/check-out
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Front desk (limited hours)
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Express check-in
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Billiards or pool table
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Indoor/outdoor pool
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Swimming nearby
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Amenities
Indulge in our indoor pool, fitness centre, and exquisite garden at Pullman Zhouzhuang.
Family-Friendly Accommodation
Relax in our spacious family rooms and unwind on the terrace overlooking the serene surroundings.
Environmental Initiatives
Join us in our effort to reduce single-use plastics without compromising on your comfort.
Book now for an unforgettable stay at Pullman Zhouzhuang.
The Executive Lounge is not open yet, any related exclusive benefits will be offered in other service outlets.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Parking
No parking available.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
People no matter the age stay for CNY 250 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The hotel is very nice, a lot of space, nice room, wonderful balcony/view, nice pool, very helpful and wonderful staff - thanks for a wonderful stay
The wardrobe for the pool needs to be refurbished, and a possibility for some small meals and snack in evenings would be good
comfy bed
worn towels
隔音存在硬伤，门不隔音，其他客人在过道一般音量的说话房间内听得非常清楚。
Room is well kept, and facilities are decent.
I wanted to take a moment to recognize one of your outstanding staff, Catherine, whose warmth and professionalism truly made my stay unforgettable. Her proactive approach, and willingness to go above and beyond ensured that every aspect of my experience was seamless.
Very quite and nice!
Location is great, all staffs are kind and helpful
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Ok
酒店的位置到周庄的距离非常适合，既不近也不远。所以不用担心古镇夜晚的喧嚣，也可以很方便的回到酒店休息。
酒店的设施很好、设计感极强。特别是夜晚酒店的灯光，在水畔边的倒影真贴合水月这个主题。非常漂亮。
早餐也不错。
唯一的建议就是希望可以增加一个去周庄的摆渡车。自己开车去周庄虽然方便，但毕竟还要担心停车的问题。
I was upgraded to a suite and its amazing.
Perfect location in peacefull are, near very scenic historucal spots. Very good for rest. You also can organise some evebts here - worthy place to choose. Very kind staff (it would be good however to improove English). Very comfortable bedroom. Nice park surrounding the hotel.
Breakfast - I would say it is not bad, but overprised and a bit limited. Hard ti find such dishes whuch you may consider as basic and common. Especialy limited for requirements of international tourists. Bar almost do not work, especialy at late time. Wgat is not suiratle - there is no convenient stores in tge hotel, and closet town in fact is not so close. I general I would recommend to have more international oriended standards.
super comfy bed, great view from the room, very helpful stuff, and really quite, I had really nice sleep
none
房間寬敞乾淨整潔、面湖的景觀套房景色宜人，早餐種類豐富
The location, though slightly off the beaten path, is absolutely stunning. Perfect for a romantic getaway, or for those looking to spend some time away from a bustling city. Amenities and services available at the hotel are perfect, so one never needs to worry. Highly recommended for the price.
Simplemente espectacular, el gerente del hotel muy atento y preocupado por los clientes, es un sr Francés muy amable
Nos atendieron muy bien, el hotel es impecable, limpio y muy cómodo 10 puntos
Muy muy recomendable y está un lugar espectacular de China, muy recomendable el lugar y el hotel
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